The beds The parking was awful. They told us to park at Harrah's. They said that it was $30 for 24hours. We got there Sunday at 12:45, and left Monday at 12:30. They charged us $60. They said that it went hourly rate. I was lied to and I wont do that again.
starstarstarstar Victoria
The customer service was excellent the window view was beautiful at not the room was nice and cozy That the pool wasn't open
starstarstarstarstar Jasmine
The warm cookies given at checkin and departure. Text messages received from hotel Clerk's in regards to our check-in experience, if we liked the room, and the easy departure options available through text. Nothing
starstarstarstarstar Verified Hotel Guest
The location was excellent. Most of the staff were very professional and helpful. Loved the cookies. The restaurant was very good. Overall I had recommend staying there to others.
starstarstarstarstar Verified Hotel Guest
Location
starstarstarstarstar Kari
Location and warm cookies No indoor pool or jacuzzi Or breakfast
starstarstarstarstar Brandi
Location, friendly staff, parking is WAY overpriced! Great parking staff, just too much pricewise.
starstarstarstar Bill
Let me so late check-out so I could spend extra time in Nola before my flight More bottles of water at check in would be amazing
starstarstarstarstar Verified Hotel Guest
Everyone was very nice and it was a good location. No
starstarstarstarstar Sandra
Centrally located downtown, on-site restaurant. Many things within walking distance. No
starstarstarstarstar Verified Hotel Guest
The attitude of the staff. The dirty towel left in the bathroom under the sink, and the night staff did not come and get it.
starstarstarstar Verified Hotel Guest
I have stayed here 5 times and I love this hotel. Friendly staff the rooms are always spotless. The location is awesome its located on canal and its in the middle of all the action. No
starstarstarstarstar Monique
Beds are not comfortable
starstarstarstarstar Lisa
The comfort of the bed The parking to expensive
starstarstarstarstar Verified Hotel Guest
Spacious rooms and comfortable beds. Lots of lounging areas on main floor. Staff kind, professional, and prompt.
starstarstarstarstar Caroline
I like best the big open windows that lets in a lot of natural light in the daytime. Good energy and the perfect way to start the day No. The hotel was great. Convenient location, reasonable price, excellent staff
starstarstarstarstar Verified Hotel Guest
Loved the location and the employees were great & fun to talk to.
starstarstarstarstar Verified Hotel Guest
Excellent location - walking distance to all the attractions and restaurants. Room was next to the elevators with loud guests arriving at all hours of the night. The room next-door had loud children. Asked by the staff - via *text* - how my first night was, I mentioned this. Their only answer: "sorry". No offer to move us!
starstarstar Thomas
location. cleanliness no
starstarstarstarstar Verified Hotel Guest
Everyting Nope
starstarstarstarstar Daniel
The location and pool I booked this hotel for the airport shuttle but I called the hotel before our departure and they informed me that they do NOT have an airport shuttle
starstarstarstar Verified Hotel Guest
Location Our room wasn't cleaned
starstarstarstarstar Verified Hotel Guest
the location
starstarstarstarstar Maureen
Location was the best. Friendly and helpful staff, clean, and comfortable. Unless you want to drive through throngs of people and still probably not find a parking spot, you have to valet your vehicles and pay to park there which is not cheap.
starstarstarstarstar Lauri
Location is perfect for sightseeing in New Orleans
starstarstarstarstar Verified Hotel Guest
Location right next to the casino but drug dealers asking us if we want to drugs. The Wi-Fi was out for both days we were there and the staff questioned if I could figure out how to hook it up to my computer. And there more unfortunately
star Verified Hotel Guest
location the parking price
starstarstarstarstar Horace
Location
starstarstarstarstar Verified Hotel Guest
everything n/a
starstarstarstarstar Stanley
The location is perfect, the casino is right on side of it. The Riverwalk outlet is like five minutes away. Not to mention lots of places to eat in the area as well. Oh and the free internet as well. There was a few stains on the bedding, that was my only problem. But overall the stay was very nice.
starstarstarstarstar Verified Hotel Guest
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