Excellent guest services, clean and updated rooms, easy access to dining and shopping.
Parking was ample
starstarstarstarstar Todd Fahr
I have someone mixed reviews of this place. The location is great, and our room was very nice. The beds and pillows were comfortable, and our two bedroom, two bathroom suite was a big enough place for us to stay with our 4 children, which is not easy to find. We love staying in the Hilton Hawaiian village area and have done so four times, so we are definitely fans.
However, the dryer took over two hours to dry even a small load of clothes, the dishwasher was pretty disgusting with hard water stains on the inside, and probably the most disappointing thing to us is that the pools close at 7!!! So we would get back from a full day of snorkeling, hiking and sightseeing and want to relax after dinner, and there was no way for us to even go sit in a hot tub! Pretty ridiculous when you consider what we pay as HGVC members. They should be able to keep them open until at least 9 or 10 like any other resort or hotel we’ve ever stayed at! I also saw a large rat run by while I was sitting in the hot tub one day and then my teenage daughter saw it swimming in the pool! Needless to say, we were freaked out and went back to our room!
starstarstar Rebecca Miles
First I want to make it clear, I'm not an owner if this timeshare (they don't want to call it timeshare but it's timeshare... used car, preowned... same thing). I was just a guest for 6 night to attend their sales pitch. Therefore, I may miss some of the benefits from staying here.
They try to present to you this is a luxury way to vacation. Well, some are more luxury, some are less, compare to hotels. Here is the luxury parts. The unit we stays was a two bedrooms unit with living area and small kitchen and dining area. The unit does look luxury, 5 star hotel kind of luxury. The master bedroom has a separate shower and bathtub (no jets). The toilet has a fancy bidet. The size of the room is not big but not too small for a king size bed. The other bedroom doesn't have its own bath but has a queen size bed and a balcony. The living area has a queen size sofa bed. Another balcony here. This one faces the beach but mostly blocked by another building. The kitchen and the breakfast area is small but equipped for 4 people (even though they said can sleep 6).
There is the not so luxury part. The decor is not current, it's dated like in the 90's. The bedroom's closet/wardrobes made of expensive solid wood but not able to close properly. Each unit comes with washer and dryer but dryer can take hours to dry. Kitchen is equipped with bad shape pots and pans. I can't even fry eggs without sticking all over the pan. The disk washer looked terribly with hard water buildup. But the most disappointed is they didn't provide daily maid service. We had to take out the trash ourselves. They did provide "partially" maid service one time during our stay. That only include exchanging towels and making beds. No cleaning and vacuuming floor whatsoever. On top of that, they didn't provide any cleaning tools such broom or vacuum for us to do it ourselves. Our room was pretty dirty near the end of our staying because we can't clean it.
I would rather staying at Hilton's Embassy Suite where they have free made-to-order breakfast, Evening Reception with complimentary drinks and snacks, and off of course, daily maid service with full cleaning.
starstarstar Rick T
We always love staying at the Grand Waikikian! We have stayed at all of the Hilton towers on this property but I have to say the Grand Waikikian is our favorite! Clean, spacious, well appointed rooms. Especially love the bathtub, very luxurious!! My other favorite are the pillows. Would love to know how to buy exact same pillows for my home. Are they down, down and fill or down alternative and are they hard or soft? It was like sleeping in Heaven!!
starstarstarstarstar Gail Bandy
Wow ,what an amazing hotel. Perfectly situated in central Waikiki the Grand Waikikian offers everything you could want in a fully contained apartment. Modern and quiet you have everything you could need for an amazing vacation. The hotel grounds are beautiful with a brilliant pool . The Hilton village has access to great restaurants, several pools and a lagoon. The best part is the beach. Absolutely magical ! A brilliant hotel - we are already planning our next holiday.The only downer is ( not surprising ) is water sports are really expensive. Spa is great !
starstarstarstar Suus Ca
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