The manager and his wife are very nice. When I checked in they were very helpful and explained everything about the hotel clearly, showing me where everything was on their map so I wouldn't get lost on the way to my room, and offering that staff take my luggage to my room. The room I have is clean and pestilence free (no roaches, bed bugs,etc) with fridge, microwave, espresso machine, and a clean bathroom. Housekeeping comes like clockwork daily and they have plenty of free coffee. I also enjoy that they have security because I feel safe at night. I have been staying here for a little over a week and love it here. This place is legit for a great price.
starstarstarstarstar Sienna Stephens
I had made reservations for our family vacation from washington state for this hotel a couple of weeks prior to arriving. It appeared to be the best deal for the $. When we first pulled up, we were very skeptical because the check in area was boarded up.
We asked to see a room before we checked in. The manager seemed very understanding of our concern and opened up a few different rooms for us to look at and take our pick, which really eased my nerves. They all felt very clean and well taken care of. He explained they're in the process of a remodel. We were originally only scheduled for 3 nights but after such great service decided to extend our stay through the week. I've gotten to witness the renovations taking place and am amazed at how much they're getting done In such a little time. The pool area is gorgeous . The perfect spot to watch the sunset every night.
I've read through many of these reviews and yes, the locals seem to be an issue but the manager keeps a watchful eye and personally deals with them. I thought he must be the owner because of the pride he takes in this place. I will definitely be referring friends and family here for travel!!! Very impressed with manager, maintainence man, and our housekeeper!!
starstarstarstar Rachel Elam
Worst hotel experience I've ever had. I Stay hotels regularly, but this hotel is something else. They seem to have a wing of rooms that are occupied by residence of the hotel, out partying even at 2 in the morning which is the time that I was checking in. I've never in all my life had to call ahead to a hotel and let them know I was arriving late normally when you pay for a hotel room like I had they keep the room for you until checkout time of the next day. I arrive at 130 am check in at a window in the freezing cold wind, after a very long process I finally received my keys. I am told my room number but no directions to get there and at this point I already seem like an inconvenience to the night Clerk. I get back in my car and drive around to the side of the building the instructions I received where to go through the pool area. I find a very good parking spot get out of my car put my backpacks on unbuckle my kids proceed to the gate and noticed the pool area is closed by public health. No admittance. So I proceeded to walk all the way around the pool area up the stairs all the way to the other end of the walkway passed about 20 rooms. I get to my room and the key won't work neither key will work. So I take my kids back to the car and proceed to walk to the lobby through the hotel little did I know I was going to walk into the hotel's resident wing a very intimidating place to walk through because people were out at 2 in the morning partying talking loud and the weirdest part about it is they were not even friendly they did not acknowledge us or give us adequate personal space on the path that we were forced to share with them. When I got back to the lobby I was informed that my keys wouldn't work because my credit card did not go through, a credit card that I used to pay for the room already. Apparently she was trying to authorize my card but it has such a low limit that she wasn't able to, but she didn't talk to me about this. I informed her that I was able to give her a different card had she asked . But she chose to make me walk clear back to the lobby. At this point I just wanted a room with beds to get my kids into. So finally all of the credit card fiasco was cleared up and I received keys that would work. So I proceeded back to the room, upon entry I find clothes tags on the desk vouchers for the complimentary breakfast on the table and only one king size bed complete with dry leaves as though someone checked in place their luggage on the bed and then left. Even though the room had been checked into and left I thought to myself okay this is doable let's go get the rest of the stuff and then it hits me there's only a king size bed. My reservation was for a king size bed and a couch that folds out into a bed. One bed for the four of us just would not work. I was told because of my late arrival time my room was sold to someone else and they no longer had a room to accommodate us. There are several other hotels a short trip on the freeway I would strongly suggest checking them out before considering this hotel even if the location is convenient for you.
star Jessica White (Davis)
Terrible. Room had stained carpets and stained couch. Ice machine wasn't working. Terrible breakfast - Soggy waffles and not much of other selections. I found a dirty pair of panties when I first got into my room. Worst of all? The ceiling corner was leaking (it was raining that weekend). The roof was literally falling out. Moldy and peeling wallpaper. TV was old and picture kept freezing. Good thing I wasn't in the room very much.
star Daniel Kausalik
This place looks nothing like the pictures! If i could give it a rating of no stars i would! It should be shut down! The rooms look nothing like the pictures, The walls are stained with who knows what. they have the coffee pot and the microwave on a stand and they weren't next to any outlet (we had to move stuff to the floor to use it) Our air conditioner was broke. the first night we were there out sliding glass door would not lock. also in a very bad neighbor hood. the pool that they have has a sign that says its condemned. I would definitely not stay here again. And definitely wouldn't take my child here to stay... Our microwave was also missing the plate and the thing that makes it rotate...
star Randy Schmoll
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