Overnight parking for guests is ABSURD
starstarstarstar Verified Hotel Guest
The hotel was clean and was taking safer and precautionary measures to ensure everyone's health & safety.
starstarstarstarstar Verified Hotel Guest
The room Yes paying for parking
starstar Latasha
The check in staff was awesome!
starstarstarstarstar Penny
Great bed, clean room
starstarstarstarstar Jenny
The view
starstarstarstarstar Verified Hotel Guest
Location Trash left in the bathroom upon my arrival. Also, could not get the phone to stop alerting me of a voicemail, had to unplug it
starstarstarstar Donald
Location, location, location. Great staff Fee restaurant choices.
starstarstarstarstar Edwin
Good location. Rooms are decent. Long check in line. WiFi did not work in room. Shower was lukewarm.
starstar Verified Hotel Guest
The location is convenient when connecting overnight and the room exceeded my expectations. The shuttle service took about 45 minutes and the staff was not clear enough on the expected pickup time. One thing is waiting (which I wouldn't mind) a whole different story is having to exit the building every 5 minutes to look for the shuttle
starstarstarstarstar Verified Hotel Guest
I love this hotel. Staff is always friendly and rooms are clean and big. Close to O'Hare airport with shuttle every 15 minutes. Food is readily available at all hours. My favorite hotel. No
starstarstarstarstar Laurelle
Easy. Know what you are getting.
starstarstarstarstar Todd
Location I ordered room service and it was given to me in a to-go bag. They apparently stopped serving food on trays. I thought this was incredibly tacky.
starstarstarstar Verified Hotel Guest
Location and the Friendly Staff working on a Holiday...
starstarstarstarstar John
Location, staff & room! All wonderful. Employee strike :(
starstarstarstarstar Verified Hotel Guest
Very good location, closed to the airport, with shuttles every couple minutes. The front desk representative did not inform me the parking options. It would be much convenient if he registered my car and charged the parking fee during check-in process. But instead,I had to stop and take a parking ticket every time I went out.
starstarstar Verified Hotel Guest
Service Small size rooms
starstarstarstarstar Ameen
Clean with friendly staff Small room
starstarstarstar Verified Hotel Guest
Location, design of the hotel , and the front desk lady(White girl with blonde hair) was nice and professional.
starstarstarstarstar Verified Hotel Guest
Friendly and informative staff No
starstarstarstarstar Scott
nothing to say. everything great.
starstarstarstarstar Miteshkumar
It was beautiful. Nope
starstarstarstarstar David
No mention of crazy parking rates in any of the literature, when asking about it they were rude in explaining that I shouldve looked on a website. Hotel is huge my daughter is not always well and could not make it walking all the way to room then parking
starstarstarstar Verified Hotel Guest
Location and cleanliness
starstarstarstarstar Laura
Everything really the Lobby was very relaxing, the Hotel restaurants nice and pretty affordable. close to shopping and close enough to the metro which they would drop you off for free! For the price it was a steal! I had a room in the back and it as a little way to get to.
starstarstarstarstar Verified Hotel Guest
Room was large and clean. 24 snack store. 24 hour Fitness Center. Kind and convenient bus to and airport. Beautiful location that is walkable to other restaurants and Blue line train in ROSEMONT to Downtown Chicago. I highly recommend hotel and are
starstarstarstarstar Sherry
Luxurious atmosphere, quiet, beautiful decor
starstarstarstarstar Verified Hotel Guest
Lean. Great gym and shuttle service, nice staff
starstarstarstarstar Stephanie
Convenient free shuttle to and from Hotel to O'Hare Airport. Quick trip. Nice room. Well appointed. Quiet. The restaurant is VERY expensive.
starstarstarstarstar Verified Hotel Guest
The cleanliness and the friendly staff! The out of control guests who ruined our full night's rest both nights we stayed. I asked the one room to stop going in and out of their room, knocking, and they were loud. Front desk phone was always busy. Other rooms did the same thing. No sleep!
starstar Ryan
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