Great place to have a drink and watch an amazing Miami sunset. Fun and funky place without being pretentious! I suggest that you Uber there so you don't have to hassle with parking.
starstarstarstar david b
Poor experience - Hotel doesn't check/reply emails. 10 days waiting for a simple trip suggestion from the Concierge/Guest experience team. I was incorrectly charged for a SPA item (candle) and after several messages the hotel insists in not removing the expense from my balance. Worst customer support in Miami! The city offers hundreds of better options (including better SPA Hotels).
star Armando Silveira
This place is awesome. Upscale feel without being too uppity. Staff is really down to earth. Where the A listers like to play incognito and wind down. So if you spot someone famous; let them be. It is a safe haven for them. Great off season couples day Spa packages. Ask about pricing. Great I day couples escape included couples massage and
Poolside cabana for the day.
starstarstarstarstar David. Mendoza
Stayed here as part of a wedding and couldn't of been more disappointing. The rooms are basically an old Locker room, and smells. When booking a room here the hotel doesn't expect you to need your room until 4PM, when I told them my mother needed to be ready for our 5pm wedding the manbuns behind the desk only offered a locker for my 58 year old mother to get dressed and done up for a wedding. Considering a room is $500 a night I feel like I should be staying at something of the same level as a W hotel and Ive stayed at Motel 6's nicer then this with better customer service. So many better options in Miami, do not stay here.
star Jesse Filippelli
The day pass is a good value. The staff is friendly and helpful. Here are the issues. The massage is a waste of time and money ... $200: don't even touch your legs and lack understanding of basic physiology. The hot tub is lukewarm. Parking - unless you valet - does not exist.
starstar Mario Sánchez, Ph.D.
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