Our mission: To completely delight and satisfy our members, while delivering tremendous value.
More Than Just Hotels
In addition to offering the finest 4, and 5-star hotels and resorts located in global gateway cities and exclusive resort destinations, Club 1 Hotels offers exclusive, Member's Only rates at 14 cruise lines with itineraries around the world, luxury apartments & villas, flights, car rentals, tours, activities, and transfers. Book your entire trip on one site! And, members can make any reservations for family, friends or colleagues and do not have to be present at check-in.
While our branded hotel partners do not award points while booking our wholesale rates, they do honor your preferred status.
Guaranteed Savings Per Night
We guarantee our members the best rates every time! While we work hard to ensure we provide the best rates, there will be instances when better rates are offered elsewhere. If you do find a better rate for the same hotel, room type and rate type (refundable or non-refundable), we want to beat that rate by: $10 per night guaranteed savings at 3-star hotels up to $20 $15 per night guaranteed savings at 4-star hotels up to $45 $20 per night guaranteed savings at 5-star hotels up to $60 or up to $100 on reservations $900 or more Simply email the link to email@example.com and we will confirm your booking the same day! *Reservations within 5 days of arrival are excluded from our Best Rate Guarantee Policy. Best Rate Guarantee cannot be used with any other promotional offer including booking credits and discounted gift cards.
We invite you to join our ClubONE Loyalty program where you can earn 5 points for every hotel, car rental, cruise, transfer or activity booking made through Club 1 Hotels. That's 5% back on every reservation made, including bookings for family, friends and business associates!
Earn ClubONE Points:
* Earn 5 ClubONE Points for every $1 USD spent on hotel, resort, car rental, cruise, transfer and activity bookings made on the Club 1 Hotels website, mobile app, and/or with a Member Services representative. That's 5% back on every reservation!
* Points are awarded based on the total amount spent per booking reservation of hotels, resorts, car rentals, cruises, transfers and/or activities made on the Club 1 Hotels website, mobile app, and/or with a Member Services representative.
* ClubONE Points are issued and available for redemption on member accounts 48-hours post check out.
Redeem ClubONE Points:
* 1,000 ClubONE Points earned equals $10 USD to spend on future hotel, resort, car rental, cruise, transfer, and/or activity bookings made on the Club 1 Hotels website, mobile app, and/or with a Member Services representative.
* Members may use the balance of their ClubONE Points or a portion on future hotel, resort, car rental, cruise, transfer, and/or activity bookings made on the Club 1 Hotels website, mobile app, and/or with a Member Services representative.
* ClubONE Points do not expire so long as the member maintains an active Club 1 Hotels account in good standing.
* ClubONE Points are not redeemable for cash, are non-transferrable, and cannot be used with discounted e-gift cards or any other promotions including our Guaranteed Savings. ClubONE Points cannot be applied or earned retroactively.
With global support offices in 52 countries, our Member Service Team are always ready to assist! Whenever, whatever, we're here for you 24 hours, 7 days a week! Email us at MemberServices@Club1Hotels.com or call us at +1 (312) 529-8474.