Terrific hotel.Easy access away from the crowded Loop, yet close to everything, including many transit options.Unlike any other hotel in Chicago.Neat historical building.Great free breakfast, food court.Clean, comfy rooms, friendly and helpful staff.We love it here! Ótimo hotel. Fácil acesso longe do Loop lotado, mas perto de tudo, incluindo muitas opções de transporte público. Diferente de qualquer outro hotel em Chicago. Edifício histórico limpo. Ótimo café da manhã gratuito, praça de alimentação. Quartos limpos e confortáveis, funcionários simpáticos e prestativos. Nós amamos isso aqui!
starstarstarstarstar David Leppla
Terrific hotel.Easy access away from the crowded Loop, yet close to everything, including many transit options.Unlike any other hotel in Chicago.Neat historical building.Great free breakfast, food court.Clean, comfy rooms, friendly and helpful staff.We love it here! Fantástico hotel. Fácil acceso lejos del abarrotado Loop, pero cerca de todo, incluidas muchas opciones de transporte público. A diferencia de cualquier otro hotel en Chicago. Edificio histórico cuidado. Gran desayuno gratis, patio de comidas. Habitaciones limpias y cómodas, personal amable y servicial. ¡Nos encanta estar aquí!
starstarstarstarstar David Leppla
Terrific hotel. Easy access away from the crowded Loop, yet close to everything, including many transit options. Unlike any other hotel in Chicago. Neat historical building. Great free breakfast, food court. Clean, comfy rooms, friendly and helpful staff. We love it here!
starstarstarstarstar David Leppla
I've booked at least 32 nights at this hotel over the past 2 years and typically have a good experience. However, the front desk staff is really lacking when it comes to confirming reservations and then following through on those reservations.Over a month before my stay I reserved 2 rooms for 4 nights each and requested those rooms be adjoining. I've done this time after time with no issue for the past 2 years. I even called the morning of my reservation and confirmed that the rooms would be adjoining.I arrived at the hotel a few hours later only to be told that my rooms are not adjoining and there's nothing they could do about it. I was told that I must have called the wrong number when I confirmed earlier that morning. I know this seems like a minor issue and it might be for some, but when you book something, have it confirmed, and then are told that they won't be accommodating your request upon arrival, that's a horrible problem. Reservei pelo menos 32 noites neste hotel nos últimos 2 anos e normalmente tenho uma boa experiência. No entanto, a equipe da recepção é realmente carente quando se trata de confirmar reservas e, em seguida, seguir essas reservas.Mais de um mês antes da minha estadia, reservei 2 quartos por 4 noites cada e solicitei que esses quartos fossem adjacentes. Eu fiz isso várias vezes sem problemas nos últimos 2 anos. Eu até liguei na manhã da minha reserva e confirmei que os quartos seriam conjugados.Cheguei ao hotel algumas horas depois apenas para ser informado de que meus quartos não são adjacentes e não há nada que eles possam fazer sobre isso. Disseram-me que devo ter ligado para o número errado quando confirmei mais cedo naquela manhã. Eu sei que isso parece um problema menor e pode ser para alguns, mas quando você reserva algo, confirma e depois é informado de que eles não atenderão seu pedido na chegada, isso é um problema horrível.
star Michael Goodin
I have stayed at this hotel several times and it was always nice and comfortable. I always had a place to park in the lot and never had any issues. Last weekend I stayed here with my mom and were told the parking lot was sold out so we ended up staying parked in the Rush Hospital parking garage and walking to the hotel which would've been fine if my mom wasn't walking with a cane and in pain already. Worst of all we came home with what I can only assume are bed bug bites. We only stayed for 1 night and drove home the next day so that is the only place it would have happened 😕. Já me hospedei neste hotel várias vezes e sempre foi agradável e confortável. Sempre tive um lugar para estacionar no estacionamento e nunca tive problemas. No fim de semana passado, fiquei aqui com minha mãe e me disseram que o estacionamento estava esgotado, então acabamos ficando estacionados na garagem do Rush Hospital e caminhando até o hotel, o que teria sido bom se minha mãe não estivesse andando com uma bengala e já com dor. O pior de tudo é que voltamos para casa com o que só posso presumir serem picadas de percevejos. Ficamos apenas 1 noite e voltamos para casa no dia seguinte, então esse é o único lugar em que teria acontecido?
starstar Stephanie Reeves
I have stayed at this hotel several times and it was always nice and comfortable. I always had a place to park in the lot and never had any issues. Last weekend I stayed here with my mom and were told the parking lot was sold out so we ended up staying parked in the Rush Hospital parking garage and walking to the hotel which would've been fine if my mom wasn't walking with a cane and in pain already. Worst of all we came home with what I can only assume are bed bug bites. We only stayed for 1 night and drove home the next day so that is the only place it would have happened 😕. Me he alojado en este hotel varias veces y siempre ha sido agradable y cómodo. Siempre tuve un lugar para estacionar en el lote y nunca tuve ningún problema. El fin de semana pasado me quedé aquí con mi mamá y me dijeron que el estacionamiento estaba completo, así que terminamos estacionados en el estacionamiento del Rush Hospital y caminamos hasta el hotel, lo cual hubiera estado bien si mi mamá no hubiera caminado con un bastón. y ya con dolor. Lo peor de todo es que llegamos a casa con lo que solo puedo suponer que son picaduras de chinches. Solo nos quedamos 1 noche y condujimos a casa al día siguiente, así que ese es el único lugar en el que habría sucedido 😕.
starstar Stephanie Reeves
I've booked at least 32 nights at this hotel over the past 2 years and typically have a good experience. However, the front desk staff is really lacking when it comes to confirming reservations and then following through on those reservations.Over a month before my stay I reserved 2 rooms for 4 nights each and requested those rooms be adjoining. I've done this time after time with no issue for the past 2 years. I even called the morning of my reservation and confirmed that the rooms would be adjoining.I arrived at the hotel a few hours later only to be told that my rooms are not adjoining and there's nothing they could do about it. I was told that I must have called the wrong number when I confirmed earlier that morning. I know this seems like a minor issue and it might be for some, but when you book something, have it confirmed, and then are told that they won't be accommodating your request upon arrival, that's a horrible problem.
star Michael Goodin
I have stayed at this hotel several times and it was always nice and comfortable. I always had a place to park in the lot and never had any issues. Last weekend I stayed here with my mom and were told the parking lot was sold out so we ended up staying parked in the Rush Hospital parking garage and walking to the hotel which would've been fine if my mom wasn't walking with a cane and in pain already. Worst of all we came home with what I can only assume are bed bug bites. We only stayed for 1 night and drove home the next day so that is the only place it would have happened 😕.
starstar Stephanie Reeves
Room was large, spacious, clean and stocked for long stay as advertised. Bed was comfortable, not too hard or soft either way. My only issue is the shower in the room. Shower head was like getting spread with a food service sink head, was fixed and not on a hose like other showerheads, and that the tile may be better served in the shower if it had grip tape. Quarto era grande, espaçoso, limpo e abastecido para longa estadia como anunciado. Cama era confortável, não muito dura ou mole de qualquer maneira. Meu único problema é o chuveiro no quarto. A cabeça do chuveiro era como se espalhar com uma cabeça de pia de serviço de alimentação, foi fixada e não em uma mangueira como outros chuveiros, e que o azulejo pode ser melhor servido no chuveiro se tivesse fita adesiva.
starstarstarstar D
Hotel recién remodelado, tiene una gran historia como hospital y los avances que se lograron (tiene su propio museo de sitio en el primer piso). Cómodo, limpió, con estilo art Deco, con estaciones de metro cerca, en un lugar tranquilo y seguro. Elevadores con tecnología segura y rápida. Lobby espacioso y elegante. Personas que atienden alegres y resolutivas. Desayuno gratis desde temprano.
starstarstarstarstar Benjamin Conde
Room was large, spacious, clean and stocked for long stay as advertised. Bed was comfortable, not too hard or soft either way. My only issue is the shower in the room. Shower head was like getting spread with a food service sink head, was fixed and not on a hose like other showerheads, and that the tile may be better served in the shower if it had grip tape.
starstarstarstar D
we were impressed with the stay. first time staying at a hyatt property and we chose this because it was close to Arc Music Festival (like a mile away, but still walking distance and not in the city) and it was really good. staff was great. location in correlation to what we were in town for, and other tourist activities, were really good.
starstarstarstarstar Ron Skinner
The hotel itself is quite nice. Beautiful furnishings, comfortable rooms, and everything in the room you'd need for a shorter stay (microwave, fridge, etc.) Wifi was also quite fast (I believe around 100Mbps.)But the breakfast. Oh, the breakfast. The food itself was fine, and if you made it down early enough it was easy enough to grab some and eat. But after about 7:45 AM or so, a line would start building and eventually it'd take 15+ minutes to get through the line for a relatively standard hotel breakfast (buffet-style, nothing that was made to order by the staff.) It'd take 5+ minutes for an empty dish to be restocked, and one time we waited over 5 minutes for them to grab a spoon for the eggs! If you're expecting to be able to get a quick breakfast, be down there right away when they open as that's your best chance to avoid the lines.If/when they get their breakfast situation more solid, it'd be a great hotel for its class and price point. But the breakfast issues are a huge downfall, and so anyone staying here should factor that into their decision making. O hotel em si é bastante agradável. Móveis bonitos, quartos confortáveis e tudo no quarto que você precisa para uma estadia mais curta (microondas, geladeira, etc.) O Wifi também foi bastante rápido (acredito que cerca de 100 Mbps.)Mas o café da manhã. Ah, o café da manhã. A comida em si era boa, e se você chegasse cedo o suficiente, era fácil pegar um pouco e comer. Mas depois de cerca de 7h45 ou mais, uma linha começaria a se formar e, eventualmente, levaria mais de 15 minutos para atravessar a linha para um café da manhã relativamente padrão de hotel (estilo buffet, nada que fosse feito sob encomenda pela equipe. ) Levaria mais de 5 minutos para um prato vazio ser reabastecido, e uma vez esperamos mais de 5 minutos para eles pegarem uma colher para os ovos! Se você espera poder tomar um café da manhã rápido, esteja lá imediatamente quando eles abrirem, pois essa é sua melhor chance de evitar as filas.Se/quando eles conseguirem uma situação de café da manhã mais sólida, seria um ótimo hotel para sua classe e preço. Mas os problemas do café da manhã são uma grande queda e, portanto, quem fica aqui deve levar isso em consideração na tomada de decisão.
starstarstarstar Jeb Rach
Loved the hotel. Very clean and modern. location is so so, we stayed for an event at United Center so it served its purpose for that. Reason I will not ever be returning is the staff. When trying to check in all 3 front desk attendants were apparently needed to help one family. I was ignored for over 20 mins . Than I got up to my room I booked a suite by that way and it was right across from the elevators and the ice machine. Every time someone got ice which continued will until 1am it woke me up. At almost 300 a night it wasn’t worth it. I would have rather stayed downtown and got better service. Also it’s two hotels in one and there are not enough elevators and parking isn’t clear at all. Struggled to find where to go. Amei o hotel. Muito limpo e moderno. a localização é tão boa, ficamos para um evento no United Center, então serviu para isso. Razão pela qual eu nunca vou voltar é a equipe. Ao tentar fazer o check-in, aparentemente, todos os 3 atendentes da recepção foram necessários para ajudar uma família. Fui ignorado por mais de 20 minutos. Então eu subi para o meu quarto, reservei uma suíte por esse caminho e era bem em frente aos elevadores e à máquina de gelo. Toda vez que alguém pegava gelo que continuava até 1 da manhã, me acordava. A quase 300 por noite não valia a pena. Eu preferiria ter ficado no centro e ter um serviço melhor. Também são dois hotéis em um e não há elevadores suficientes e o estacionamento não é claro. Lutou para encontrar para onde ir.
starstar Alexis
Ótimo hotel suburbano de Chicago no distrito hospitalar. Fiquei com toda a família e gostei muito. Os quartos são espaçosos, modernos e limpos, com sofá cama de casal, cama muito confortável. Cozinha bem equipada e espaçosa com península/escrivaninha. Banheiro funcional, não grande, mas com chuveiro espaçoso, eu preferiria uma pressão de água mais forte no chuveiro. A estrutura é muito grande e bem conservada, vem da recuperação de um antigo hospital que pode ser visto nos amplos corredores e escadas. Os funcionários são muito educados e sempre profissionais. Buffet de café da manhã americano, talvez eu aumentasse a variedade de coisas disponíveis apenas para torná-lo "excelente", quarto grande e espaçoso. Boa localização para se locomover de carro ou de trem a uma curta distância. Estacionamento em estrutura paga logo atrás com entrada pela porta dos fundos. Seguro recomendado para famílias dado o preço acessível em relação aos hotéis da cidade. Por favor, note que o serviço de quarto não é diário, mas tendo ficado duas noites não foi um problema para nós.
starstarstarstarstar Luigi Zurolo
The hotel itself is quite nice. Beautiful furnishings, comfortable rooms, and everything in the room you'd need for a shorter stay (microwave, fridge, etc.) Wifi was also quite fast (I believe around 100Mbps.)But the breakfast. Oh, the breakfast. The food itself was fine, and if you made it down early enough it was easy enough to grab some and eat. But after about 7:45 AM or so, a line would start building and eventually it'd take 15+ minutes to get through the line for a relatively standard hotel breakfast (buffet-style, nothing that was made to order by the staff.) It'd take 5+ minutes for an empty dish to be restocked, and one time we waited over 5 minutes for them to grab a spoon for the eggs! If you're expecting to be able to get a quick breakfast, be down there right away when they open as that's your best chance to avoid the lines.If/when they get their breakfast situation more solid, it'd be a great hotel for its class and price point. But the breakfast issues are a huge downfall, and so anyone staying here should factor that into their decision making. El hotel en sí es bastante agradable. Hermosos muebles, habitaciones cómodas y todo lo que necesita en la habitación para una estadía más corta (microondas, refrigerador, etc.) El wifi también fue bastante rápido (creo que alrededor de 100 Mbps).Pero el desayuno. Ah, el desayuno. La comida en sí estaba bien, y si llegaste lo suficientemente temprano, fue bastante fácil tomar algo y comer. Pero después de las 7:45 a.m. aproximadamente, comenzaría a formarse una fila y, finalmente, tomaría más de 15 minutos pasar la fila para un desayuno de hotel relativamente estándar (estilo buffet, nada que el personal haya pedido). ) Se necesitarían más de 5 minutos para reponer un plato vacío, ¡y una vez esperamos más de 5 minutos para que agarraran una cuchara para los huevos! Si espera poder tomar un desayuno rápido, esté allí de inmediato cuando abran, ya que es su mejor oportunidad para evitar las filas.Si/cuando su situación de desayuno sea más sólida, sería un gran hotel para su clase y precio. Pero los problemas del desayuno son una gran caída, por lo que cualquiera que se aloje aquí debería tenerlo en cuenta en su toma de decisiones.
starstarstarstar Jeb Rach
Loved the hotel. Very clean and modern. location is so so, we stayed for an event at United Center so it served its purpose for that. Reason I will not ever be returning is the staff. When trying to check in all 3 front desk attendants were apparently needed to help one family. I was ignored for over 20 mins . Than I got up to my room I booked a suite by that way and it was right across from the elevators and the ice machine. Every time someone got ice which continued will until 1am it woke me up. At almost 300 a night it wasn’t worth it. I would have rather stayed downtown and got better service. Also it’s two hotels in one and there are not enough elevators and parking isn’t clear at all. Struggled to find where to go. Me encantó el hotel. Muy limpio y moderno. la ubicación es regular, nos quedamos para un evento en United Center, por lo que cumplió su propósito para eso. La razón por la que nunca volveré es el personal. Al intentar registrarse, aparentemente se necesitaban los 3 asistentes de recepción para ayudar a una familia. Me ignoraron durante más de 20 minutos. Luego subí a mi habitación, reservé una suite por ese camino y estaba justo enfrente de los ascensores y la máquina de hielo. Cada vez que alguien conseguía hielo que continuaba hasta la 1 a. m., me despertaba. A casi 300 la noche no valió la pena. Hubiera preferido quedarme en el centro y recibir un mejor servicio. Además, son dos hoteles en uno y no hay suficientes ascensores y el estacionamiento no está del todo claro. Luchó por encontrar a dónde ir.
starstar Alexis
Gran hotel suburbano de Chicago en el distrito de hospitales. Me alojé con toda la familia y lo disfruté mucho. Las habitaciones son espaciosas, modernas y limpias, con un sofá cama doble, cama muy cómoda. Área de cocina bien equipada y espaciosa con península / escritorio. Baño funcional, no grande pero con ducha espaciosa, preferiría una presión de agua más fuerte en la ducha. La estructura es muy grande y bien cuidada, proviene de la recuperación de un antiguo hospital que se aprecia en los amplios pasillos y escaleras. El personal es muy educado y siempre profesional. Desayuno buffet americano, tal vez aumentaría la variedad de cosas disponibles solo para que sea "excelente", habitación grande y espaciosa. Buena ubicación para moverse en coche o en tren a poca distancia. Estacionamiento en estructura paga justo detrás con entrada desde la puerta trasera. Seguro recomendado para familias dado el precio asequible en comparación con los hoteles de la ciudad. Tenga en cuenta que el servicio de habitaciones no es diario, pero después de haber estado dos noches no fue un problema para nosotros.
starstarstarstarstar Luigi Zurolo
Loved the hotel. Very clean and modern. location is so so, we stayed for an event at United Center so it served its purpose for that. Reason I will not ever be returning is the staff. When trying to check in all 3 front desk attendants were apparently needed to help one family. I was ignored for over 20 mins . Than I got up to my room I booked a suite by that way and it was right across from the elevators and the ice machine. Every time someone got ice which continued will until 1am it woke me up. At almost 300 a night it wasn’t worth it. I would have rather stayed downtown and got better service. Also it’s two hotels in one and there are not enough elevators and parking isn’t clear at all. Struggled to find where to go.
starstar Alexis
The hotel itself is quite nice. Beautiful furnishings, comfortable rooms, and everything in the room you'd need for a shorter stay (microwave, fridge, etc.) Wifi was also quite fast (I believe around 100Mbps.)
But the breakfast. Oh, the breakfast. The food itself was fine, and if you made it down early enough it was easy enough to grab some and eat. But after about 7:45 AM or so, a line would start building and eventually it'd take 15+ minutes to get through the line for a relatively standard hotel breakfast (buffet-style, nothing that was made to order by the staff.) It'd take 5+ minutes for an empty dish to be restocked, and one time we waited over 5 minutes for them to grab a spoon for the eggs! If you're expecting to be able to get a quick breakfast, be down there right away when they open as that's your best chance to avoid the lines.
If/when they get their breakfast situation more solid, it'd be a great hotel for its class and price point. But the breakfast issues are a huge downfall, and so anyone staying here should factor that into their decision making.
starstarstarstar Jeb Rach
It's a cool space with a unique history and I love that. But it wasn't the building or the room that stood out for me, it was the staff. I am going to give a big shout out to Natalie and Alejandro at the front desk who truly exemplify stellar customer-facing service... but more than that, were just kind, friendly, lovely people who made my time away from home a little less painful. I would come back to the Hyatt House for the people who work to ensure a positive guest experience. Thank you!! É um espaço legal com uma história única e eu adoro isso. Mas não foi o prédio ou a sala que me chamou a atenção, foi a equipe. Vou dar um grande grito para Natalie e Alejandro na recepção, que realmente exemplificam um serviço estelar voltado para o cliente. menos doloroso. Eu voltaria ao Hyatt House para as pessoas que trabalham para garantir uma experiência positiva ao hóspede. Obrigada!!
starstarstarstarstar Meaghan Willis
It's a cool space with a unique history and I love that. But it wasn't the building or the room that stood out for me, it was the staff. I am going to give a big shout out to Natalie and Alejandro at the front desk who truly exemplify stellar customer-facing service... but more than that, were just kind, friendly, lovely people who made my time away from home a little less painful. I would come back to the Hyatt House for the people who work to ensure a positive guest experience. Thank you!! Es un espacio genial con una historia única y eso me encanta. Pero no fue el edificio o la habitación lo que me llamó la atención, fue el personal. Voy a dar un gran saludo a Natalie y Alejandro en la recepción que realmente ejemplifican un servicio estelar de cara al cliente... pero más que eso, fueron personas amables, amigables y encantadoras que hicieron que mi tiempo fuera de casa fuera un poco menos doloroso. Volvería a Hyatt House por las personas que trabajan para garantizar una experiencia positiva para los huéspedes. ¡¡Gracias!!
starstarstarstarstar Meaghan Willis
It's a cool space with a unique history and I love that. But it wasn't the building or the room that stood out for me, it was the staff. I am going to give a big shout out to Natalie and Alejandro at the front desk who truly exemplify stellar customer-facing service... but more than that, were just kind, friendly, lovely people who made my time away from home a little less painful. I would come back to the Hyatt House for the people who work to ensure a positive guest experience. Thank you!!
starstarstarstarstar Meaghan Willis
Confortable, muy cerca de la línea azul del metro
starstarstarstarstar Cuauhtémoc Mancha-Moctezuma
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