Top class and 10 star service all the way. This hotel is so excellent and good in all parameters of customer service rooms and location that it deserves five more stars. The staff is very attentive they are courteous they are polite and they are very thoughtful and very informative. All the employees at work here are very polite gracious and willing to go the extra mile. This hotel has really impressed not only myself but my wife is well we love this place and we look forward to coming back again.
starstarstarstarstar Charles LYLES JR.
If you want an exceptional experience, in an exceptional hotel, then this is the place. Located in Carlsbad, tucked away in scenic paradise, this is an exceptional hotel! A must go to, if you're ever in the area. The hotel staff and service were also at the highest standard. Everyone working there would always greet you with a smile, a good day or hello, and were willing to go out of their way for your comfort. 5 stars all the way!
starstarstarstarstar Deemantha Silva
This was a great hotel but the best part was Jenny Jang at the front desk. Jenny was excellent at check in and made great restaurant recommendations on the property and off. We did try the taco stand off property that she recommended and it was excellent. Jenny also was very accommodating after we checked out and needed a place to change etc. Thank you Jenny! We will be back.
starstarstarstarstar Lauren Woolley
My wife and I had five of the most chill days here. Since we were on a kid free vacation, we made really good use of the 21+ pool. But we’d bring the kid with us sometime too. The family pool area is really well thought out for families.
Lastly, the staff was excellent. Everyone was extremely nice and treated us really well. We’ll be back for sure.
starstarstarstarstar Jay O'Meara
Gorgeous property in every way from the rooms to the grounds. Beautifully kept, very friendly and competent staff, excellent food especially the breakfast buffet. Great views, nice pool and gym. Live music in the bar was really good. Valet staff was the best. Overall a fantastic stay, we'll be back.
starstarstarstarstar Robert Edelstein
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