We stayed at Awasi Patagonia and Iguazu. Both hotels were exquisite on every level except the food. In an attempt to be hyper-local the chef misses the forest for the trees. Breakfast and lunch were absolutely fine but dinner was seriously flawed. There were generally three selections and two were unpalatable. I am a real foodie but esoterically prepared conger is not my idea of a good time especially after hiking all day. In the six nights at two Awasi hotels we ordered off menu three. The chef was very good about it and prepared pasta and steaks which were fine. A standing lamb barbecue (a local Patagonian specialty) and local side dishes would have hit the mark! I applaud his creativity and use of local resources but sometimes one can take these things too far. On every other front (guides, wines, accommodations, etc) they completely hit the mark.
starstarstarstar Barbara Chopin
Wow! A truly unbelievable property and life-changing stay!
It’s difficult to describe in words and photos how absolutely unbelievable and spectacular this property is. Driving for about 30 minutes on an unpaved road through a surreal setting, you arrive at the beautifully-designed property that overlooks the most breathtaking landscape, with the striking Torres Del Paines mountain range at its center.
The 14 villas are perched in the hills, each absolutely beautiful. Each guest, unlike any other property in Patagonia, is paired with a field guide who designs and craft your itinerary. We could not have been more impressed with our guides, Fran and Chris. They were knowledgeable, friendly and fun, and always seemed to be one step ahead of the weather (which is often temperamental).
The food was local, thoughtful and delicious, the staff was exceptional, the setting was unbeatable, and the property overall was spectacular. This will forever be one of the best hotels I’ll ever visit. We cannot recommend this more!!!
starstarstarstarstar Charlie Nucci
Hands down best place I've every stayed. Staff, food rooms & activities all fabulous. Attention to detail you would expect at this price point is there. Highly recommend
starstarstarstarstar Brooke
Not perfect and somewhat overpriced...but very very nice.
Just came back from Awasi and wanted to add my two cents.
This is place is insanely expensive (US$2600 per night, minimum three nights). That does give you all meals and drinks and a private tour guide. Despite this I still feel it is overpriced. However, it's booked solid for the next 4 months so either other people are very rich or I'm wrong.
First, the great: the views are too die for, realy amazing. Unbelievably wide views with the snow-capped torres in the background. Food is excellent and wines superb, which a huge range available everyday and always changing (thanks Pablo). Drinks are unlimited and it's wonderful to sit in the lounge just taking in those views.
Activities are entirely tailored and our guide was very pleasant and accommodating. You can choose to have lunch back in the lodge (but it's always a long drive) or outside, where they set it up in a sort of Aman style, with a (good) bottle of wine.
Why no A+ rating?
The rooms are nice but not exceptional.
I hate the hot tub outside. I am a sucker for spa pools but having to wait 4 hours for it to heat up and then only being able to use it for 2 hours...it never being at the right temperature, the waste of energy...give me a regular spa pool anyday and let me sit under the stars in the cool Patagonia night when I want. Also, they didn't ask if I wanted it on the first day (and I didn't know before I arrived) so didn't get to use it at all on the day of arrival.
Related to the spa - there is no privacy. They've put up a few sticks between the villa and the hot tub, but not all the way! Weird.
There is nowhere to sit outside. Not in your villa and not in the lodge. Very strange.
Not that most people come here for such a thing but realise there is only the one main buidling and no other facilities - no spa (treatments are done in room), no pool, no gym, nothing.
House keeping was so-so. As a contrast, I had some laundry done a few weeks before at Singita (Rwanda) and got it back in a sort of picnic basket with a ribbon, a piece of paper and beautifully folded. Here it was stuffed in a laundry bag.
There is no main overhead light in the room so if you're looking for something, good luck.
There is no door in front of the shower and no real door, just a curtain in front of the bathroom. I hate this sort of arrangement, especially when traveling with a friend or my father.
Toilettries are l'Occitane...surely they could have found something local?
It was nice to receive a small gift on the second night (some local chili pepper mix, merquen, very nice), but nothing on the first night and the same thing again on the third.
We were addressed with 7 (!) variations of our names. Even their post-stay email survey was incorrect.
No water (or towels) in the car the day we arrived.
No one told us we could have had lunch in Puerto Natales (included) on the day of arrival.
No fruit or other 'gift' in our room on arrival.
Some of these are minor issues but put together, well for $2600 per night I expect something close to perfection and this wasn't quite good enough. Nonetheless I had a very good time here and wouldn't hestitate to recommend it, if money is no concern. You'll have a fabulous time.
starstarstarstarstar Vino Crat
The Awasi Patagonia Lodge is probably one of the most wonderful experiences one can have. Right next to the Torres del Paine it has an incredible view on the Torres. Its concept of having a dedicated guide for every villa is exceptional. Each day we could choose what we wanted to do...the most incredible hikes in the national park (including spotting pumas 5 meters away from us and many other animals), horseback riding with the most gorgeous views, fossil hunting in valleys created by sediments torn by surges of magma 5 million years ago. The food and the bar at the lodge is wonderful. But most importantly, the staff including the guides are highly competent and most friendly.
starstarstarstarstar Marc Vollenweider
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