Muito limpo. Boas acomodações. Nada de luxo. Staff excelente: todos muito atenciosos e simpáticos. Café, chá e água sempre disponível e a vontade. Localização excelente, entre a 6ª e7ª avenida, pertinho da Penn Station. Uma das principais estações. O trem Lirr que vem do aeroporto para nela e é só andar mais uns 150 metros.
starstarstarstar Airton Beluda
Bem localizado, dá pra fazer muitas atrações a pé. Café da manhã incluso, típico dos EUA, funcionários atenciosos. Quarto bem pequeno.
starstarstarstar Debora Araújo
Hotel simples, mas muito bom. Com ótimo café da manhã e funcionários muito comprometidos. Localização boa, e o melhor de tudo, em frente a um restaurante 24 horas onde tem comida brasileira.
starstarstarstar Rosicler Kishi
Excelente localização! Poucos minutos de caminhada para a Times Square e o Empire State Building além de ser praticamente em frente ao Madson Square Garden. Os quartos não são grandes porém muito confortáveis com um excelente enxoval de cama e banho. Bom café da manhã e atendimento.
starstarstarstarstar Flávio Pessoa
Custo benefício excelente e localização perfeita! Tem literalmente tudo por perto! Possui excelente café da manhã para os padrões americanos. Os quartos são pequenos para mais de 2 pessoas ficará bem apertado. Barulho da rua não escuta, mas a acústica entre os quartos é muito muito ruim: principal ponto negativo do hotel. Os mais sensíveis (e os nem tanto) podem sofrer bem com a bateção de portas e barulhos dos vizinhos... Fotos são da vista da porta do hotel e vídeo do café da manhã.
starstarstarstarstar Heron Alonso
The staff were so amazing! Victoria was an excellent host and had so many helpful tips and suggestions-she made our stay even more amazing! The room was clean-and on the 18th floor our view was great! My kids loved the breakfast every am before we explored the Big Apple! Great location! We were able to get all over the city w/o our car- totally using the metro system and walking only. Great Experience! Thank you Hampton Inn! We will be back soon!
starstarstarstarstar Lo Jamison
On the first night there we found several bugs on the bed. The girl at the front desk was very nice though and eventually got us moved. Still, having to move rooms on the first night of your vacation while you’re tired is not fun and then on top of that we were stressed the rest of the time about what the bugs might be and if we were potentially bringing them home to our houses where we would have a large and costly issue to deal with. I even asked for an update on the bugs the next day and the girl at the front desk (different than the first night) was very dismissive about it and said no one had come to check yet.
The manager never reached out to me to apologize or make it right and no one ever gave me an update on the room or the what the bugs were.
On the last night there - we were down to the vending machine to get some water and it kept spitting our money back out and cancelling every credit card swipe. We went to the front desk to tell the girl who said she didn’t know that the machine wasn’t theirs. I asked if we could get water at the desk and she just said that the water up there was expensive. I knew that so I asked if we could buy more waters like they have in the room when you first get there and she very rudely snapped that she didn’t have those, only housekeeping did. It should also be noted that our first room, which we had to move from because of bugs, was a premium room with free drinks and snacks and the room we were moved to wasnt. So we should have indeed gotten more waters and never did and instead got an attitude.
star Jaime Hamilton
Una estrella, porque el precio del parqueo es $ 72 y cuando hicimos la reserva decía $45 , con Sorry quieren solucionarla molestia by un
star Silvia Romero
Location is fine, near the train station but the rooms are pricey. Elevator always feels like it's going to break on you. The gym here is tiny and has no dumbbells or any weights at all. It only has one treadmill, one bike, and one elliptical. They also don't hold your luggage for you and make you pay for a service elsewhere to store luggage.
starstarstar David Yang
Excelente ubicación. Todo queda muy cerca. Incluye desayuno así te vas bien alimentado a caminar todo el día.
starstarstarstar Evelin Nava
La habitación justa pero cumple. 2 puntos importantes, la ubicación es muy buena, a pocas cuadras de muchos lugares turísticos como the edge/the vessel, Madison square garden, Time Square y más. Otro punto importante además de un precio razonable y que ayida a economizar el viaje es que por la nochese puede comprar comida y usar el comedor con lo cuál se ahorra mucho estando cómodo. Muy recomendable en general, no apto para el que busque lujo. Para el desayuno bajar temprano.
starstarstarstar Pablo Franco
The room, while was clean when we arrived, it wasn't cleaned until the night before we left. It was an unpleasant surprise, when we were informed by the staff at check-in that we would not have daily cleaning for a $300/night hotel. The staff scheduled our cleaning mid-stay. However, the cleaning crew did not actually clean our room at that scheduled time, so we were in a dirty room, with no fresh towels, for the majority of the duration of our stay. We only experienced the cleaned room during the last night of the stay, for a few hours, as we checked out early the next morning.
As far as the room condition and maintenance, the moldy smell would hit us every time we entered the room. Several amenities and decor were in disrepair. Paint job was horrendous with what looked like dirt-contaminated paint slapped on room trim and doors, by a complete amateur. It felt like a room of a cheap motel, not a $300/night Hilton hotel. The room was crammed, with extremely limited space to move around, Bathroom was crammed, with a tiny sink in the corner that didn't allow its proper use, especially when the bathroom door opened right at it. I very much doubt this building met any safety or occupancy codes from the space utilization, or fire safety point of view. The toilet seat was broken on one side and it was sliding around. The shower was EXTREMELY hot in the morning with no good way to turn the heat down, except for running it on a very low pressure level so that the apparent lack of pressure on the cold water channel could be equalized.
Breakfast - tiny room for too many guests. It was extremely overcrowded. A molded muffins were served (see photo that perfectly describes the condition of the entire hotel)! Very limited selection.
In summary, it was an extremely unpleasant stay, with the only highlight that the staff was quite friendly, however, this hardly overcame all the deficiencies of this bad, bad hotel. I very much regret staying here, and my trust in Hilton, where I stayed many times, has been shaken since this brand is allowing for such a bad hotel to have its name on it. I don't see myself booking another Hilton family hotel after this.
EDIT: since I discovered that Hilton overcharged me for this stay and they won't provide the reason. Repeated requests to send me a bill that shows why they overcharged me went unanswered. They are just ignoring me, This is what credit card disputes are made for.
star David Veshapidze
Atendimento na recepção é péssimo. Ninguém faz questão de auxiliar e são muito grosseiros. Quartos são bem pequenos, parecem os quartos do Ibis Budget, mas com carpete. Localização próxima de diversos pontos turísticos, mas com muitos moradores de rua e transeuntes. Breakfest com vários produtos industrializados disponíveis para consumo, além de ovos. O local do café é bem pequeno. Não recomendo é não retorno. Invista algum valor a mais e vá para outro hotel.
starstar Marcos Dutra
Muito bem localizado e para um 3 estrela está acima da média. Recomendo!
starstarstarstarstar Marcus Falcão
Habitaciones muy cómodas con tv. Wifi gratis. Excelente hubicación. Buen desayuno. No le doy las 5 estrellas porque cuando llegamos nos atendió una recepcionista muy desagradable y porque no hay frigobar en las habitaciones.
starstarstarstar Joseline Medel Briones
Muy buena ubicación. Limpio. Buen desayuno. Personal correcto. Lo único malo (que según me dijeron era por tema covid) es que tuve solo un servicio de habitación en 5 días.
starstarstarstar Hermann Hirschfeld
The staff made this stay absolutely spectacular.Victoria at the front desk was absolutely wonderful.She went above and beyond with everything and made us feel like part of her family.She even gave us complimentary items upon learning about our engagement.This is my second stay at this location and. ir=t will be my go to hotel whenever I'm in NYC.
starstarstarstarstar Kurt Ngsaye
Overall, my wife and I had a wonderful stay here. The staff from the front desk to house keeping were friendly and professional. They helped with my request since it was our first trip into NYC. The location is great, not on a main avenue so it's a little more quiet. Rooms are smaller than what you would find outside the city but I though they were still good. We had a king bed and there was still plenty of room to move. Always been a fan of Hampton Inn and this location is good. The only thing that prevented a 5 star was the heating and ac was a little more loud than others
starstarstarstar Robert Burns
Excelente, super ubicación, se siente seguro caminar a cualquier hora, las recepcionistas muy amables, cuartos pequeños pero cómodos y limpios.
starstarstarstarstar Oliver Herrera
This is a great hotel in mid-town Manhattan.The location is great as it's easy to get everywhere - subway stops close, easy to hail cabs, easy walk to mid-town, etc.The staff was extremely friendly and allowed us to check out later as our flight was at 5 pm.The complimentary breakfast was great - very few hotels offer this anymore.Great stay with friendly staff.
starstarstarstarstar Lily Sun Higman
This is a great hotel if you’re looking for a reasonable and comfortable place to stay that is close to attractions and transport. The staff were very friendly.Room was clean and had everything we wanted (we spent all day out in the city). My only gripe was that the sheet did not fit the bed properly and sometimes slipped off slightly at the corners.The breakfast room gets incredibly busy so avoid going after 8am, especially at the weekend.
starstarstarstarstar Carl D
Friendly staff and quick service but the room left some to be desired.Room: To be fair, most rooms in NYC are going to be small but it was still a bit of a surprise. This was fine for a short stay but would be uncomfortable for more than 2 or 3 nights. The heater was obnoxiously loud but it was below freezing so we couldn’t really turn it off. The bathroom was tiny, no counter space and the shower was the same size as the showers in my college dorm. The room has a small desk that doubles as a bedside table so it is not good if you need a place to work. No closet but it does come with a small wardrobe. There’s also no fridge or microwave.Staff: Very helpful and responsive!Location: Good, close to a lot of popular tourist attractions and restaurants.
starstarstarstar Sophia Coren
Hotel sencillo y agradable, camas cómodas y personal amable en general.Ojo, no hacen ningún tipo de limpieza en estadías menores a 5 días.El barrio puede parecer un poco sucio, pero nos sentimos seguros en todo momento, está muy cercano al metro y a Penn Station.El desayuno buffet totalmente aceptable (debes contar con certificado de vacunación). Lo recomiendo.
starstarstarstar Mauricio Bravo
Estadía en el hotel regular.Habitacion pequeña e incomoda. El Desayuno es repetitivo y el aseo en la habitación es cada 4 días. Se excusan en el covid para no abrir el área del comedor y no hacer el aseo diario a las habitaciones. Zona céntrica llena de indigentes. No lo recomiendo. Y el personal en general esbastante displicente.
star Adriana Calderon
Hotel confortável com café da manhã bem diverso e sempre com cookies quentinhos na recepção, muito bem localizado , próximo a estações de metro.
starstarstarstarstar Thiago Reis Pimenta
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