Alarme de incêndio disparou antes que pudéssemos verificar. Ninguém nos disse o que estava acontecendo, nenhum funcionário saiu para nos dizer onde precisávamos ir. Foi uma bagunça completa! O corpo de bombeiros chegou. Ninguém nos diria nada. Finalmente nos cansamos de esperar do outro lado da rua e voltamos para o prédio para pegar a bagagem e ir embora. Nenhum dos funcionários conversava com os convidados sobre o que havia acontecido.Eu conversei com outro convidado ficar no 2º andar e ele me disse que a água negra começou a recuar em sua pia. E então o alarme de incêndio disparou.Você pode ver a partir das 2 imagens, a área da recepção está completamente inundada, os computadores estão arruinados, e os funcionários colocaram uma placa dizendo que o lugar estava fechado.
starstarstar Will E
Hotel limpo! Muito bem cuidado! Cada funcionário se orgulha do que faz aqui. Pequeno-almoço era muito agradável. Cada hóspede recebe uma lista de verificação de itens para preencher e deixar na noite anterior. A cozinha prepara as refeições. Levar malas no saguão para cada hóspede! Coma onde quiser. Nós amamos isto! Dá cá mais para as estrelas do rock que preparam esta refeição pela manhã.Em seguida, grite para Giovanni e Evalyn na recepção por reservarem um tempo para compartilhar seus pontos locais favoritos. Nós apreciamos Sunset Cliffs e trilhas para caminhadas graças às suas recomendações.Espero que esta revisão deixe você animado para viajar novamente. Por favor, verifique (ou melhor, check-in) no Holiday Inn Express no Sea World. Uma equipe incrível está pronta para você!
starstarstarstarstar Rachel Troyer
Clean hotel! Very well taken care of! Each employee takes pride in what they do here. Breakfast was very enjoyable. Each guest is given a checklist of items to fill out and then drop off night before. Kitchen prepares meals. To go bags in lobby for each guest! Eat wherever you would like. We loved it! High five to the rockstars who prep this meal in morning.
Next shout out to Giovanni and Evalyn at front desk for taking time to share their favorite local spots. We enjoyed Sunset Cliffs and hiking trails thanks to their recommendations.
I hope this review gets you excited to travel again. Please check out (or rather Check-in) at the Holiday Inn Express at Sea World. An amazing crew is ready to great you!
starstarstarstarstar Rachel Troyer
O pessoal foi respeitoso, cortês e esqueci as minhas botas de trabalho e recebi ontem por correio obrigado pessoal! ..
starstarstarstarstar Asa Jones
Staff was respectful,courteous and I forgot my work boots and I received them via mail yesterday thanks guys!..
starstarstarstarstar Asa Jones
We stayed here 3 nights mid-week. The room was clean and sufficient. The continental breakfast is mostly prepackaged junk food due to the changes for Covid.
My complaint with this hotel is that when sewage backed up into our bathroom, and they had us move rooms, in the rush, I left my sweater in the first room. When we got to the new room, less than 2 hours later, I inquired with the front desk if I could get back into the room to retrieve my sweater.
They were not helpful and never followed up on this issue, despite several calls and stops by the front desk, and then telling me that someone would call me. They would not allow me into the room to look for myself and told me housekeeping was gone and they would contact me upon return. No one contacted me and before I left I stopped by the front desk once again, just to be told that no one found it. They didn't seem to care or help me resolve the issue.
starstar Carly Bradley
Great hotel with good service and very accommodating staff. They have a nice pool area, a good gym, and a short distance to the airport. I mean all the facilities were excellent to visit. Even the rooms that I am staying in was clean, cold air conditioning, and has a TV screen. I greatly loved my stay at your hotel. It was perfect!
starstarstarstarstar Saxon Barrow
Pros: close to the beach, free parking, friendly staff.
Wouldnt stay again. Walls are thin and the huge gap under the door allows you to hear everything in the hallways. The surrounding area is very loud at night so I had to put in my headphones to be able to sleep. Smells like weed in the elevators and hallways. The lobby is currently under construction so you have to check in outside. Worth paying more money to stay at a better hotel.
starstar Danielle Dodd
Came here and was totally under construction. Waited about 15 minutes for an attendant to come to check us in after standing outside. Came into an extremely uncomfortable hotel lounge where you took the elevup to your floor. Hotel room was clean. Got absolutely no water pressure from the shower and literally no hot water for my morning shower. Called to check out took another 10 minutes without anyone showing up so I left. Would 100% not recommend. Asked to use a AAA discount after calling in to book my room and was told I would have to use the new higher rate for the evening to use my discount. Place is a joke. Terrible customer service and you would thing while being under renovation and not giving you access to a pool or breakfast or gym they would at least be accommodating. They werent at all
star Tyler Foister
Fire alarm went off before we could check out. No one told us what was going on, no employees came out to tell us where we needed to go. It was a complete mess! Fire department came. No one would tell us anything. We finally got tired of waiting across the street, and went back into the building to get out luggage, and leave. None of the staff would talk to the guests about what had happened.I talked to another guest staying on the 2nd floor and he told me that black water started backing up into his sink. And then the fire alarm went off.You can see from the 2 images, the reception area is completely flooded, computers are ruined, and the staff put a sign out saying the place was closed.
starstarstar Will E
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