Visiting from the Bay Area on a quick Yosemite trip. Very friendly and efficient check in. Clean room! Request for a room not facing the freeway if you’re sensitive to noise.
starstarstarstarstar Steve Yang
Visiting from the Bay Area on a quick Yosemite trip. Very friendly and efficient check in. Clean room! Request for a room not facing the freeway if you’re sensitive to noise.
starstarstarstarstar Steve Yang
Initially I thought my single night stay here would be pleasant; the hotel is gorgeous and has a nice quiet location about 10 minutes from Riverpark shopping. The staff was also nice. Unfortunately my positive experience ends there. I stayed in room 215, which was next to the second floor elevator. It didn't have a microwave, however there was one in the lobby available for us (my fault, I should have done my research). We did go to the indoor pool, which did not seem heated and was lukewarm at best, the room was warm though.
The AC unit was hidden inside a locked closet with a metal door that vibrated every time the unit came on. It sounded like a freight train and continuously woke my husband and I up throughout the night. The power button on the AC wouldn't work, I could only adjust the temperature. When we got up the next morning we woke up to find ANTS on the console under the TV. They found their way into the outfit I set out for myself, so I had to wear the same outfit I wore the day before. It was a huge bummer to my husband, who wanted a relaxing night out after working at the wildfires across the state for a month.
He let the front desk know of our experience and they said they would send a technician up. So maybe the next person won't get burned like we were. Definitely not worth the $.
starstar Caitlyn Pinedo
Visiting from the Bay Area on a quick Yosemite trip. Very friendly and efficient check in. Clean room! Request for a room not facing the freeway if you’re sensitive to noise.
starstarstarstarstar Steve Yang
Deu 3 estrelas porque o hotel não monitora os estacionamentos EV. O carro ICE está estacionado em um local EV e, infelizmente, não posso carregar meu carro EV, embora o Hotel esteja oferecendo carregamento EV gratuito. Não estacione carros ICE em estacionamentos de carregamento de EV, porque alguém estará esperando desesperadamente para carregar seu carro e acabou sem poder carregá-lo. O hotel deve bloquear estritamente esses lotes e deve abrir apenas para usuários de EV. Fora isso, tudo é bom.
starstarstar Raghuram Chitturi
Eu me registrei no hotel às 3:30 com minha família depois de uma longa viagem. Entrei no quarto e estava sujo. O quarto não tinha sido limpo e andar em um quarto nojento era horrível. Então tivemos que pegar todas as bagagens e voltar para a recepção para conseguir um quarto limpo. Eu senti como se o gerente realmente não se importasse. Ele ficou triste, mas realmente não foi um pedido de desculpas sincero. Para piorar a situação, o gerente teve a coragem de me perguntar se eu gostaria de um refrigerante ou biscoito que vai melhorar as coisas? Não tenho cinco anos de idade.
star Miya Farris
Bom serviço. Quartos limpos e grandes. Banheiro limpo. Café da manhã "eficiente". Nós definitivamente voltaremos.
starstarstarstar Lilach & Avi Lev
A dedução de estrelas foi porque nosso quarto original era desagradável e sujo quando entramos após o check-in. E a equipe foi indiferente ao seu erro. Eles retificaram nossa situação eventualmente, mas neste clima ... certificar-se de que seus quartos estejam limpos antes de designá-los é fundamental. Além da primeira hora, a estadia foi boa.
starstarstar T. Farris
La deducción de estrellas fue porque nuestra habitación original estaba sucia y desagradable cuando entramos después de registrarnos. Y el personal fue indiferente acerca de su error. Rectificaron nuestra situación eventualmente, pero en este clima ... asegurarse de que sus habitaciones estén limpias antes de asignarlas es primordial. Aparte de la primera hora, la estancia estuvo bien.
starstarstar T. Farris
Obtuvo 3 estrellas porque el hotel no monitorea los estacionamientos de vehículos eléctricos. Coche ICE estacionado en una ubicación de EV y, lamentablemente, no puedo cargar mi automóvil EV a pesar de que el hotel ofrece carga EV gratuita. Por favor, no estacione los autos ICE en lotes de carga de vehículos eléctricos, porque alguien estará esperando desesperadamente para cargar su auto y terminará sin poder cargar. El hotel debe bloquear estrictamente estos lotes y debe abrir solo para usuarios de vehículos eléctricos. Aparte de eso, todo está bien.
starstarstar Raghuram Chitturi
Nice service. Clean and big rooms. Clean bathroom. "Efficient" breakfast. We will definitely come back.
starstarstarstar Lilach & Avi Lev
I checked into the hotel at 3:30 with my family after a long drive. I entered the room and it was dirty. The room had not been clean and to walk in a disgusting room was horrible. So we had to take all are luggage and go back down to the front desk to get a clean room. I felt like the manager really didn't care. He sad sorry but it really wasn't a heartfelt apology. To add insult to injury the manager had the nerve to ask me would I like a soda or cookie like that's going to make it better I am not five years old.
star Miya Farris
The star deduction was because our original room was nasty and dirty when we walked in after checking in. And the staff was nonchalant about their error. They rectified the our situation eventually, but in this climate... making sure your rooms are clean before assigning them is paramount. Other than the first hour the stay was fine.
starstarstar T. Farris
Gave 3 stars because the hotel doesn't monitor the EV car parking lots. ICE car parked in an EV location and sadly I cannot charge my EV car even though Hotel is providing free EV charging. Please do not park ICE cars in EV charging lots, because someone will be desperately waiting to charge their car and ended up without being able to charge. Hotel should strictly block these lots and should open to only EV users. Other than that, everything is good.
starstarstar raghuram chitturi
É um hotel agradável e confortável para relaxar durante uma viagem de carro por Fresno. Você pode parar e relaxar, em seguida, ter uma boa noite de sono e tomar uma xícara de café e suco de laranja pela manhã. Eles parecem ter quartos atualizados com banheiros limpos e chuveiros walk-in.
starstarstarstar Richard Huston
Es un hotel agradable, cómodo y relajante mientras conduce por Fresno en un viaje por carretera. Puede detenerse y relajarse y luego dormir bien por la noche y tomar una taza de café y jugo de naranja por la mañana. Parece que tienen habitaciones renovadas con baños limpios y duchas.
starstarstarstar Richard Huston
It's a nice comfortable relaxing Hotel while driving through Fresno on a road trip. You can stop and relax then get a good night sleep and have a cup of coffee and orange juice in the morning .
They seem to have updated rooms with clean restrooms and walk-in showers.
starstarstarstar Richard Huston
Ótimo hotel! ... mas atendimento ao cliente horrível do cara da recepção. Certifique-se de não pedir ajuda ao gerente chamado Sergio. Ele definitivamente não é material para o Hyatt. Os outros funcionários são ótimos tho!
star Adolph Dominguez
Não posso classificar nenhum hotel que não tenha um elevador de piscina funcionando acima de um ok. Ficamos três dias e em nenhum momento eles conseguiram operacionalizar. Pessoas em cadeiras de rodas merecem nadar como todas as outras pessoas!
starstar Pat T
Excelente lugar
starstarstarstarstar Manuel Cruz
Un hotel de lujo
starstarstarstarstar Oscar Dario Arango Gomez
I can not rate any hotel that doesn’t have a working pool lift above an okay. We stayed three days and at no time could they make it operational. People in wheelchairs deserve to swim just like everyone else!
starstar Pat T
Great Hotel!….but horrible customer service from the front desk guy. Make sure you don’t ask help from the manager named Sergio. He’s definitely not Hyatt material. The other staff are great tho!
star Adolph Dominguez
Woww me quede impresionado con este hotel su personal muy amable y los cuartos muy amplios y limpios los baños muy limpios tambien muy buen desayuno
starstarstarstarstar Miguel Rosas
Muy caro
star Blanca Gutiérrez
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