Stayed here and the room was run down & didn't even have towels. Carpet had stains and wall was damaged. I'm glad I took pictures of the room right when we checked in because they charged my card automatically without informing me for "property damage." Called the manager and she said I was charged because I was the last one in the room. Never received a courtesy call to ask about the "damages" I supposedly caused. Never staying at this place again! Lesson learned take pictures of damages and complain the very moment you check in if you see any damages because they will assume you did it & charge you automatically! Your employees who clean the rooms should report these damages before you assign the room to the next guest because you can't just blame the next guests you assign the room to and assume they did the damages and charge them automatically! How unprofessional and inconvenient.
star Randy Madayag
Stayed here and the room was run down & didn't even have towels. Carpet had stains and wall was damaged. I'm glad I took pictures of the room right when we checked in because they charged my card automatically without informing me for "property damage." Called the manager and she said I was charged because I was the last one in the room. Never received a courtesy call to ask about the "damages" I supposedly caused. Never staying at this place again! Lesson learned take pictures of damages and complain the very moment you check in if you see any damages because they will assume you did it & charge you automatically! Your employees who clean the rooms should report these damages before you assign the room to the next guest because you can't just blame the next guests you assign the room to and assume they did the damages and charge them automatically! How unprofessional and inconvenient.
star Randy Madayag
Stayed here and the room was run down & didn't even have towels. Carpet had stains and wall was damaged. I'm glad I took pictures of the room right when we checked in because they charged my card automatically without informing me for "property damage." Called the manager and she said I was charged because I was the last one in the room. Never received a courtesy call to ask about the "damages" I supposedly caused. Never staying at this place again! Lesson learned take pictures of damages and complain the very moment you check in if you see any damages because they will assume you did it & charge you automatically! Your employees who clean the rooms should report these damages before you assign the room to the next guest because you can't just blame the next guests you assign the room to and assume they did the damages and charge them automatically! How unprofessional and inconvenient.
star Randy Madayag
NÃO FIQUE AQUI !!! No momento, estou hospedado aqui e devo dizer que esta é a pior experiência que já tive de férias fora da cidade. Este hotel cobrou meu cartão duas vezes pela minha estadia, limpando completamente minha conta. Eles pegaram todo o dinheiro que eu tinha para minhas férias. Agora estou sendo atingido por todos os tipos de taxas de cheque especial do meu banco. Não tenho dinheiro para gastar com comida nem nada. Você poderia pensar que eles teriam me oferecido refeições grátis até que o problema fosse resolvido, mas eu não ouvi nada deles. Talvez um desconto na minha estadia, não. Nem mesmo um pedido de desculpas. Se você quer sair de férias e se divertir sem um hotel roubar seu dinheiro, encontre outro lugar. Meu banco diz que levará de 3 a 5 dias úteis para que os fundos retornem, mas nessa hora estarei em casa!
star Leah
NO TE QUEDES AQUÍ !!! Actualmente me estoy quedando aquí y debo decir que esta es la peor experiencia que he tenido de vacaciones fuera de la ciudad. Este hotel cargó mi tarjeta dos veces por mi estadía limpiando completamente mi cuenta. Se llevaron todo el dinero que tenía para mis vacaciones. Ahora estoy sufriendo todo tipo de cargos por sobregiro de mi banco. No tengo dinero para gastar en comida ni nada. Uno pensaría que me habrían ofrecido comidas gratis hasta que se solucionara el problema, pero no he sabido nada de ellos. Tal vez un descuento en mi estadía, no. Ni siquiera una disculpa. Si quieres irte de vacaciones y divertirte sin que un hotel te robe tu dinero, busca otro sitio. Mi banco dice que los fondos tardarán entre 3 y 5 días hábiles en regresar, pero para entonces estaré en casa.
star Leah
DON'T STAY HERE!!! I'm currently staying here and I must say this is the worst experience I have ever had vacationing out of town. This hotel charged my card twice for my stay completely wiping my account clean. They took all the money I had for my vacation. Now I'm being hit with all kinds of overdraft fees from my bank. I have no money to spend for food or anything. You would think they would have offered me free meals until the problem was fixed but I haven't heard anything from them. Maybe a discount off my stay, nope. Not even an apology. If you want to go on vacation and have fun without a hotel stealing your money find somewhere else. My bank says it'll take 3-5 business days for the funds to return but by that time I'll be home!
star Leah
Muito impressionado com este estabelecimento. Quartos limpos e espaçosos. Jantamos e bebemos na área do bar e restaurante. A comida, bebidas e funcionários foram ótimos! Definitivamente ficaria aqui novamente.
starstarstarstarstar Jennifer Rebecca DAVIS
Para o Hotel, a regra de ouro é quanto mais recente, melhor. Este hotel é muito novo e moderno. O design é bem pensado, os móveis e as camas são novos e confortáveis. O lobby é espaçoso, luminoso e funcional.
starstarstarstarstar Jonathan Liu
Para Hotel, la regla de oro es que cuanto más nuevo, mejor. Este hotel es muy nuevo y moderno. El diseño está bien pensado, los muebles y la cama son nuevos y cómodos. El vestíbulo es amplio, luminoso y funcional.
starstarstarstarstar Jonathan Liu
Muy impresionado con este establecimiento. Habitaciones limpias y espaciosas. Cenamos y copas en la zona de bar y restaurante. ¡La comida, las bebidas y el personal fueron geniales! Sin duda me alojaría aquí de nuevo.
starstarstarstarstar Jennifer Rebecca DAVIS
For Hotel, the golden rule is the newer the better. This hotel is very new and modern. Design is well thought, furniture and bed are new and comfortable. Lobby is spacious, bright and functional.
starstarstarstarstar Jonathan Liu
Very impressed with this establishment. Clean, spacious rooms. Had dinner and drinks in the bar and restaurant area. The food, drinks, and staff were great! Would definitely stay here again.
starstarstarstarstar Jennifer Rebecca DAVIS
Uma das melhores experiências que já tive hospedado em um hotel. Limpo e moderno. Absolutamente recomendado.
starstarstarstarstar Roberto Rangel
No entiendo por qué este hotel solo tiene una calificación de 3 estrellas ... está lejos de eso ... Personal maravilloso, decoración limpia / simple / funcional, buena ubicación y limpia. La seguridad es buena, pero todos deben hacer su parte para mantener la seguridad. No hay servicio de cobertura ni servicio a la habitación, tal vez es por eso que no tiene una calificación de 5 estrellas.
starstarstarstarstar Sandra F
Não compreendo porque é que este hotel só tem uma classificação de 3 estrelas ... está longe disso ... Equipe maravilhosa, decoração limpa / simples / funcional, boa localização e limpo. A segurança é boa, mas todos têm que fazer sua parte para mantê-la. Sem serviço de abertura de cama ou serviço de quarto 🤔 talvez seja por isso que não tem uma classificação de 5 estrelas.😉
starstarstarstarstar Sandra F
Una de las mejores experiencias que he tenido en un hotel. Limpio y moderno. Absolutamente recomendado.
starstarstarstarstar Roberto Rangel
One of the best experiences I ever have staying in a hotel.Clean and modern.Absolutely recommended.
starstarstarstarstar Roberto Rangel
I don't understand why this hotel only has a 3 star rating... it's far from that... Wonderful staff, clean/simple/functional decor, good location and clean. The security is good but everyone has to do their part to maintain safety. No turn down or room service 🤔maybe that's why it doesn't have a 5star rating.😉
starstarstarstarstar Sandra F
¡Qué hotel tan limpio y agradable, me encantó! Con solo entrar, la recepción ya te hace sentir muy bienvenido. Estuvimos allí con 4 niños y fue una gran experiencia. Piscina, gimnasio, bocadillos, desayuno de cortesía, que fue increíble, las cosas siempre están limpiando y revisando a sus invitados, todos juntos estamos muy contentos de haber hecho nuestra parada aquí 🌿
starstarstarstarstar Oksana Bugriyev-Gorodetskaya
Que hotel limpo e amigável, adorei💕 Ao chegar, a recepção já faz você se sentir muito bem-vindo. Nós estávamos lá com 4 crianças e foi uma ótima experiência. Piscina, academia, lanches, café da manhã de cortesia, que foi incrível, o material está sempre limpando e fazendo check-out dos hóspedes, todos juntos estamos muito felizes por termos feito nossa parada aqui 🌿
starstarstarstarstar Oksana Bugriyev-Gorodetskaya
Ótimo hotel! Definitivamente vale a pena cinco estrelas! O único problema que encontrei foi que havia baratas espalhadas pelas calçadas do lado de fora, principalmente à noite. Serviço e equipe foram sempre educados e profissionais, a piscina está aberta apesar de Covid. Você precisará agendar um horário para nadar, para manter as precauções de segurança para a quantidade de pessoas permitidas na área da piscina por vez. O serviço de quarto está disponível e os quartos são simplesmente adoráveis! Há também um bar que fica aberto até 2h e um menu de comida deliciosa para pedir. Eu não posso esperar para ficar aqui novamente em breve!
starstarstarstarstar Jennifer Foreman
Great hotel! Definitely worth a five star! The only problem I found was that there were roaches all over the sidewalks right outside, especially at night. Service and staff were always polite and professional, the pool is open despite Covid. You will need to schedule a time slot to swim, to maintain safety precautions for the amount of people allowed in the pool area at a time. Room service is available and the rooms are just lovely! There is also a bar that's open till 2am and a yummy food menu to order from. I can't wait to stay here again sometime soon!
starstarstarstarstar Jennifer Foreman
What a clean and friendly hotel, loved it💕Just coming in, front desk already makes you feel so welcome. We were there with 4 kids and it was great experience. Pool, gym, snacks,complimentary breakfast, which was amazing, stuff is always cleaning and checking out on their guests, all together we are so glad we made our stop here 🌿
starstarstarstarstar Oksana Bugriyev-Gorodetskaya
Un lugar muy agradable Y la atención es única
starstarstarstarstar Joél Rodas
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