Excellent location and the staff is professional, friendly and helpful. The 3 Stars are for the rooms and overall facility. The location is great for business travelers but its a tough place to relax. The rooms are some how remodeled and outdated at the same time. You can hear every hallway conversation like they were in the same space with you. It's tough because there is a fairly new Marriott right down the road, which I think we will try for our next visit to Walnut Creek.
starstarstar Eric Barnes
I visited Walnut Creek's Marriott Hotel and it was wonderful! Kudos to the staff for being professional & very nice! The lounge/bar was very meticulous & clean🙏. Our rooms were big & spacious & super comfortable! I would DEFINITELY stay here again!😊🍷💜
starstarstarstarstar Shelley Valles
Modern, fresh design, all amenities are first rate. Room was very clean, service was very upbeat, breakfast was bountiful. Design of the spaces is very crisp and chic, would definitely stay there again. Parking is all by valet, so no stressful parking experience.
starstarstarstarstar Teresa M. Young
When I checked in the front desk gave me a key to a room that was already occupied. I walked right into the room of someone who had checked in just a couple hours prior. The individual in the room was quite upset and I was surprised to say the least. After checking into the correct room I listened to a dog that was a few rooms down bark for a couple hours continuously. Every evening when I got back to the room for 4 nights straight I could hear the same dog barking for an hour or two. You must use valet parking which isn’t a big issue at all except for my spare tire that was missing one morning. Not sure if the valet staff was involved in taking it or if someone snuck in their parking garage and stole it. I heard from multiple other guests that it is common in the area for individuals to have their spare tires stolen when valet parked. People never notice the tire missing until they need it. I just happened to notice that mine was missing while opening the trunk of my vehicle. Make sure you check everyday to see if it has been stolen if you stay here. The location is nice but overall I would NOT recommend this hotel.
star Garrett Tisdale
I stayed here for work for the weekend and missed my flight home on Sunday. ended up having to extend my stay one day, which immediately added some stress. While rebooking my stay i was greeted by the front desk staff members James, Wed, Randy, and Ryan. They were really fun and pleasant and made me feel comfortable and happy to have the opportunity to stay another day! Thanks!
starstarstarstarstar Diego Silva
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