Hotel super moderno. Já se percebe na recepção o conceito: nada de balcões pesados e nem formalidades. Logo na entrada tem jogos como um jenga gigante. Decoração no estilo industrial, bem bonita. O chuveiro do banheiro é ótimo, água com bastante pressão. O que deixa a desejar é o tamanho do quarto. Fiquei em um para 3 pessoas e é super apertado. A limpeza também deixa a desejar. Café da manhã é ótimo, ambiente agradável, preço justo e tudo muito gostoso.
starstarstarstar Aline Rebelato
Tem muito barulho à noite, acredito que tenha festa no próprio hotel porque a noite toda foi barulheira. Além disso fiquei em um quarto perto do elevador e a noite toda escutei o barulho do elevador (quando ele chega no andar ele faz um bip).Não recomendo para quem gosta de uma noite bem dormida.
starstar Bruna
We really enjoyed our week-long stay at NYC Moxy. The staff and cleaning staff were welcoming, laid back and helpful especially at check-in and were willing to accommodate additional daily room cleaning requests. We had requested two extra room cleans over the week on top the provided mid-week clean (reduced due to covid) but ended up having the room cleaned almost daily to a good standard (this may have been partly down to leaving tips in the room?). The ‘stash’ provided any extra bedding/towels that we needed. The room was designed and fitted to a great standard, and was spacious and functional although this may be due to it being a queen rather than a standard room. We had read previous reviews about the rooms being small but did not experience this, there was enough room for the small table to be permanently out with two suitcases on the floor and we did not feel claustrophobic throughout our week long stay. There were some niggles such as a gap in flooring and panelling by the bed, and a noisy A/C unit, but the room was generally great. The TV was of good quality and could easily connect to a personal Netflix account and was well situated. The other room amenities were good, especially the shower which had excellent water pressure. Despite staying in the room for an extended period of time, we experienced no issues and can have no major complaints. We were extremely satisfied with our stay and would strongly recommend staying at Moxy to anyone travelling to the City, especially first time visitors considering its location next to Times Square. The price of the room was highly competitive for its great quality and service, but this may have been helped by the fact we booked prior to UK-US travel restrictions opening up. The additional damage deposit paid on check-in was frustrating and added an unexpected charge early on into our stay and could be more clearly explained in communications prior to the stay. This could also be said of the water in the room that was charged at $5 a bottle for use, a charge for which was added to the check out bill but we did not question due to its small additional amount. I would recommend this Moxy to young people, couples and people looking for a short city break who haven’t previously been to NY as it provides a great starting point for getting used to the City. It is very near a number of high profile tourist spots and good walking/subway distance to all the others. If we were to stay again, we would look to stay at a quieter Moxy location in East Village or Lower Manhattan but couldn’t recommend this Moxy more for first timers. It is a safe and welcoming environment and security begins with key card usage for lifts and rooms that are equipped with additional internal door locks. It is worth noting that whilst on the same premises, the bar almost functions as a separate entity rather than as part of the facilities and separate online reservations are required to use it (which didn’t seem hard to do). Whilst we did not use it, the bar on the first floor looked fun as did the rooftop which has views of the Empire State. Definitely stay here if you’re looking for a hotel at a reasonable price in the centre of mid-Manhattan, and I would recommend selecting a queen room if you are concerned about room size.
starstarstarstarstar Robert Speers Chloe Michaelides
Had such a great stay here! Native NYer spent a night in the city with a friend from out of town. Niko in customer service was AMAZING! So sweet and had such a great high, infectious energy! Went above and beyond helping us check in and helped get out bags checked for the day of check out so we could explore the city a bit. Will definitely be coming back!
starstarstarstarstar Kristin O'Neill
Amazing stay!! Stayed at this hotel for a girls trip and it was everything we hoped for and more. VERY trendy and decorated perfectly. The rooms were on the smaller side...but we did not mind since it was just the two of us. Fantastic location and easy access to the subway. The staff was very nice and excited to assist you. The second floor (I think) is a lounge area with complimentary coffee. STAY HERE!! You will love it!!!
starstarstarstarstar Johana Sellers
Check in and out super easy - stayed 7 nights and was very enjoyable. Room was comfortable and clean with great facilities. Would have been good to have been told upon check in that there was a water station and vending machine on floor 0 but that is my only criticism of what was otherwise an amazing hotel with awesome staff. Good job guys.
starstarstarstarstar Jack
Could not check in at the 4:00 time as late checkout had been granted to the guests in the room before us. Upon entering the room, we were disappointed at the ‘suite’. This is nothing more than an average hotel room. Zero storage space for anything. No closet. Pedestal sink in the bathroom with no storage. No shower curtain so the entire bathroom floor was soaked after every shower. A vanity mirror and a full length mirror in the room - but both were located inside the bathroom. Won’t be returning. Would have given 1 star but giving an additional star as several members of the staff were great.
starstar Catherine Wilson
We were excited to stay here as even though it’s small, the hotel rooms are very cute and have great decor. Again, the rooms are cool and this place is great if you’re looking to spend most time out of your hotel while in Manhattan.Service however was a different story. Our room was not ready by check in time and we had to downgrade in order to be able to get in faster. Rooms are not cleaned up the next day unless you ask (?) but no instructions on this either upon arrival. The staff seemed overwhelmed and not enough of them to handle hotel demands.
starstarstar Elisa
Awesome hotel. Very clean, as soon as you enter your nose notices the wonderful smell of the lobby. The staff is very attentive and helpful, the rooms are very clean, they are small but its NY so its pretty normal for a hotel with accessible prices. Knowing that do not expect a mini fridge or microwave, or even a chair to sit down.
You need your room key to use the elevators so that gives you peace of mind knowing that not anyone will be roaming around the hotel. They ask you for ID and vaccination card, so that also gives you a little peace of mind.
4 stars because the only thing I was not a fan of was the shower and toilet doors. They are see-through so if you're not staying with your significant other it could be uncomfortable to shower or use the toilet. Other than that it was a great stay.
starstarstarstar dld923
El hotel está muy bien localizado pero no me gustó que a partir del 5to día inician la limpieza de la habitación y cuando pedí que me ayudaran me dijeron que solo podían sacar la basura. Los cuartos no tienen refrigerador o al menos el mio no tenía. Me encantó el diseño.
starstarstar Joss Ram
Es un hotel bien unicado, cerca a varias estaciones del metro y a unas cudras de Times Square. En particular, nuestra habitación era pequeña, pero agradable, camas cómodas. No hacen limpieza de la habitación todos los días a menos que así lo requieras. No recomiemdo pagar el desayuno, es solo una bolsa con comida empacada como muffin, una naranja, un jugo de caja muy dulce, una granola en barra y así, no es muy bueno, con 10 desyauna muy bien en otro lado. Incluso con menos. Te retienen 20 dólares por noche por si cualquier daño y los devulevem denteo de 1 o dos semanas.
starstarstarstar Carolina Romero
Issue with temperature in room. Did not cool. Set on lowest setting and room was 80 degrees all night. Went to front desk at 7am to notify them of the problem because we were staying a second night. An "engineer " was going to look at it while we were gone in the city all day. Arrived at 2:30 in afternoon. Room still hot. Told us they checked it out and it was fine. It was not fine. Didn't have a different room available even though they knew about it for 8 hours. Sent up a tech with a flashlight. Looked around and turned it off and on and told me it was fine. Infuriating. While waiting on another room, the manager called to say we didn't know how to manage an automatic cool setting on a hotel a/c unit. What a joke. She can send the tech back to explain it to me. Don't bother. After three years of loyal service at Moxy's in NYC while my daughter is here in college, we will not stay again. Condescending, dismissive, inattentive customer service. There are many other options to choose from. Move on.
star KIM CONNORS
The location of the hotel is great, it is close to Times Square. And not too far from other touristy locations. The room was great. It was small but cozy. Interesting style of the hotel itself. The only complaint I have is that the management of the hotel did not return the deposit my boyfriend paid. They stated that they will refund the money back as soon as we checked out. We left the room clean, no damages, no nothing. After a week my boyfriend called and someone refused a refund of our money! It was a good amount of money, and we wanted that money back. They were pretended that they did not know what he was talking about! Love the hotel and the room but customer service is the worst. That is why 1 start, improve your customer service and start to return money to the people if you promised it.
star Marina Orlova
Melhor hotel que já estive, ambiente muito top e com uma decoração muito diferente, queria ter passado mais alguns dias, café da manhã muito bom, o ambiente do quarto é um pouco pequeno, mas é normal, afinal, “it’s new york”. Com certeza irei voltar, já estou com saudade, até o banheiro, o chuveiro, shampoos eram sensacionais, academia com um ambiente muito agradável, sem falar da área de lazer no bar, muito top, tem até estúdio de tatuagem, apaixonei. Gostei demais com certeza estarei aí de novo 💜💜
starstarstarstarstar Caio Vinicius Bonecher
Estilo próprio lindíssimo. Em algumas noites há música muito alta até de madrugada. Não recomendável para crianças/famílias, mais para jovens. Venda de álcool. Localização ótima em New York. Perto de tudo a pé. Preços espetaculares tendo em conta a localização e qualidade.
starstarstarstar Duarte Domingues
Spanish
English
Portuguese
Arabic
Chinese
