Estadia no hotel muito agradável. Quarto com tamanho adequado, microondas, geladeira, TV com tamanho grande. Além de boa limpeza e quarto arejado. Não cheguei a tomar café no terraço, mas o local é bem agradável para tomar um drink. Boa localização do, ao lado do Rockefeller center. Recomendo muito o hotel.
starstarstarstar Augusto Cesar Ferreira Dias
Ótimo serviço desde o check in até o momento de ir embora. Lugar super aconchegante, localização privilegiada, funcionários mega simpáticos e sempre disponíveis pra ajudar. Comida, entretenimento, limpeza: tudo impecável!
starstarstarstarstar Mariana Brandão
No dia do check-out a rececipicionista não deixou usar o guarda volumes, mentiu que estava cheio, nos direcionou com as malas Para o mezanino. 10 minutos depois outros hóspedes falando com outro atendente deixaram suas malas no guarda volumes do hotel.Uma hora depois aguardandocom minhas malas observei uma conversa da mesma recepcionista q me atendeu falando para o outro atendente que não era para fazer isso, pq não era trabalho deles.Nunca mais retornarei a este hotel.
star Paulo Dalla Rosa
The location is all this hotel has to offer you currently for they are remodeling. Which the location is great and once the remodel is done I bet the hotel will be great too its just not currently! I just personally feel it is a little of false advertising to not disclose that you are remodeling and that the restaurant is not open until after you book the room and a non-refundable room at that. The staff was pleasant, which I was glad since a lot of reviews talk about them not being personable. I did not share that experience they where very nice. It was my first trip to New York and I am by no means bougie but I do like a fairly nice hotel with food options. I feel like they misrepresented themselves, and unfortunately I paid a decent price for that misrepresentation.
starstarstar Audra Gittings
Unfortunately this was a terrible experience for me. The hotel is under a substantial amount of construction. There’s barely a reception area. No security or key needed to enter the building. Once getting to my room, it was clearly dirty with several stains in the carpet and on the walls. The room picked up every noise from the street and the windows didn’t even seem properly sealed as I could feel a breeze coming through with all windows shut. The door/locks had been tampered with and damaged. Even the door frame was bent. It was obvious someone had previously broken into the room. I immediately felt unsafe and knew I couldn’t stay there. Best to spend a little extra at another hotel for 100x the quality and safety.
star maura wilkinson
I would not recommend ANYONE to stay at this hotel. Especially if you are traveling far and unfamiliar with the city. I booked this hotel in August to visit in December to enjoy the Holidays there and everything the city has to offer. I was able to secure a room at a fair price for the time. This company emailed me one week prior to the trip telling me my room is no longer available. Ofcourse now the rooms are DOUBLE the price and their only option to help is by offering me a room down in Wall St. not even at a discounted rate. Just bad business and not worth the risk for anyone to stay here.
star dezmond slaughter
Mi última estado fue allí, el servicio fue bueno. Están en una d ellas mejores zonas, frente al radio city, entre en la 5 y 6. Que más queres? Vas a prácticamente dormir, desayunar e irte a recorrer la ciudad. El precio que pagamos fue excelente. Volverían elegirlo.
starstarstarstarstar Nayla Valenti
Pros- The location makes it easy to get anywhere. Walking distance to great areas and the metro. Staff were mostly friendly.
Cons - Upon check in the toilet didn't work and had to be repaired which they did quickly. Unfortunately the repair man left dirty water everywhere for us to clean up. The remote that had a plastic cover for our protection had dried bits of food on it showing it wasn't cleaned prior to our arrival. The rooms are smaller than the pictures showed. The seat in the room was stained in multiple locations, The sheets aren't fitted so they have to be readjusted every morning. Dust everywhere in the room.
starstar Daniel Plays
A wonderful experience. The good folks at the Concierge desk were so helpful. I asked for an extra blanket because my feet were getting cold at night and they brought one up for me right away. My only complaint is that they were renovating and because of that they did not have the continental breakfast. I had to walk over to Starbucks. Bummer. But other than that, an excellent experience! If anybody from management comments on my review, can you please tell me when the renovation will be complete. If I go to NYC again, I would definitely like to stay at this hotel again but only if the Continental breakfast is available. Thank you!
starstarstarstarstar Anasztaszia Pagani (Anasztaszia Pagani)
Estava falando no telefone na recepção e o funcionário me falou que era proibido falar no telefone porque ele estava trabalhando. Extremamente grosseiro. Arrumação de quarto acontece a cada 3 dias. Os quartos são horrorosos e sujos. Estava em reforma e ninguém nos avisou antecipadamente. Restaurante também em reforma. Nunca fui tão maltratado em um hotel na minha vida.
star Vladimir Timerman
Hotel sem guarda volumes e check in somente as 15h.
starstar Marcelo Chiabai
Catfish hotel. Worst hotel I’ve ever stayed in. Not well kept and very dirty. The pictures online look nice however they were not a true reflection of what we experienced. Our bedroom leaked during the middle of the night (promptly sorted by the hotel in the morning), there was building work happening whilst we stayed whilst they renovated a presumed whole floor and the gym was pretty disgusting and some equipment was out of order. It was clear that the gym floor hadn’t been cleaned in a while as pieces of the yoga mat were scattered on the floor. The one star is for the hotel staff, who were really friendly.
star Laurie Williams
The location is the best. Front desk staff friendly. BUT If you suffer from claustrophobia do not stay here. Our room was narrow,not much more than 2.5m wide. There were no facilities at all.No breakfast, no lounge, just a tiny reception lobby, often crowded and only 4 seats. The bottom bed sheet was not fitted and too short, so could not be tucked in. No place to pull up a vehicle to unload or upload baggage or people. A deficit of toiletries. The hotel is being renovated so concomitant noise and lift being used. Dissappointed.
starstar Dive Indonesia
Reservamos por booking llegamos el día siguiente ya que la aerolínea cancelo el vuelo, al llegar querían cobrar toda la reserva de la semana entera y no darnos la habitación, una estafa programada. MUY MALA EXPERIENCIA LA PERSONA QUE ATIENDE EN RECEPCION Y SU COMPLICE INTENTARON REALMENTE ROBARNOS. La única razón por la que no lograron llevar a cabo la estafa fue porque amenazamos con denunciarla. LADRONES que pretenden aprovecharse del turista. SEAN SERIOS NO DEBEN HACER ESO.
star Levy Benshimol
The receptionists were very friendly, but that's the nicest part of the hotel. The hotel pictures are deceiving. The room I stayed at was very dated and odd. An already small room was made smaller with a massive pillar in it. Carpet and chair covered with stains. The bathroom door felt like it was going to fall apart every time I opened it. The bathroom is very tiny and the shower feels more like a shower you would see at a gym. I felt like I should have worn shower shoes in it. It appeared old and dirty. Gaps in the grout and drain looked like it was taken from a garage floor. No refrigerator or ice bucket. Actually I couldn't find any ice machines at all. I didn't ask so it's possible they have one, but nothing in the room indicated where they would be located. Other hotels give a little "brochure" about the hotel and area. Not the Rad. The AC blows and not in a good way. All lights were on a motion sensor so they would randomly turn off if you stayed still too long or all turned on in the night if you got up to use the bathroom. Tried to figure out how to get it to work like a normal switch but to no luck. The rooms view overlooked AC units but the view didn't really matter since the windows were filthy. Looked like they have never been cleaned. Inside and out. The window sill had grime and dirt on it. Would not pass the white glove test. Random outlet/switch covers throughout the room. A long mirror leaned against the wall and when moved it gave a view to a "stack" of outlets on the wall and more dirt and dust. The friendly receptionist and location is the only thing the place had going for it. I only stayed 1 night and spent almost the entire time out of the room so I dealt with it, but staying any longer would have been less than ideal in that room. For the quality of the room, the price was horrible. I get the location means more expensive, but at least they could make the room more presentable. The bed was a decent night's sleep, but the pillow had no fluff to it and by morning it was like using just a pillow case to rest my head on.
starstar Chris
HOTEL NO RECOMENDABLE :Teníamos una reservaes este hotelpara 5 nochesy al llegar nos dijeron que nuestra reserva había sido cancelada por overbooking. la reserva fue a través de Voyage Prive. Llegamos a mediodía y perdimos toda la tarde esperando en la recepción, sin que nos dieran una solución, finalmente casi a las 12 de la noche nos recolocaron en un hotel en el Barrio Chino, nada que ver con la zona que habíamos reservado, tuvimos que desplazarnos y pagar un taxi. Al día siguiente nos recolocaran en otro hotelalgo más acorde con los que habíamos reservado, pero perdimos igualmente medio día entre gestiones, traslado de hotel, etc. Este hotel eraRow Hotel en la 8 o 9 avenida. Nos hicieron pagar además tasas, cuando en nuestra reserva lo teníamos todo cubierto. Este incidente nos amargó la estancia en Nueva York durante dos días de los 5 que teníamos reservados. El Hotel Radisson canceló nuestra reserva sin aviso por adelantado, a nuestra agencia, por lo que no nos encontraron nuevo alojamiento,lo que significópara nosotros una gran pérdida de tiempo.UNA VERGÜENZA no solo el hechos de CANCELARNOS LA RESERVA, sino que la ATENCIÓN EN EL HOTEL FUE NEFASTA. NO LO RECOMIENDO EN ABSOLUTO.
star Angel Botella Rodriguez
Teníamos una reservaes este hotelpara 5 nochesy al llegar nos dijeron que nuestra reserva había sido cancelada por overbooking. la reserva fue a través de Voyage Prive. Llegamos a mediodía y perdimos toda la tarde esperando en la recepción, sin que nos dieran una solución, finalmente casi a las 12 de la noche nos recolocaron en un hotel en el Barrio Chino, nada que ver con la zona que habíamos reservado, tuvimos que desplazarnos y pagar un taxi. Al día siguiente estuvimos en contacto toda la mañana con ustedes a fin de que nos recolocaran en otro hotel acorde con los que habíamos reservado, perdimos igualmente medio día entre gestiones, traslado de hotel, etc. Al final nos recolocaron en el Row Hotel en la 8 o 9 avenida. Nos hicieron pagar además tasas, cuando en nuestra reserva lo teníamos todo cubierto. Este incidente nos amargó la estancia en Nueva York durante dos días de los 5 que taníamos reservados. El Hotel Radisson canceló nuestra reserva sin aviso por adelantado, por lo que no nos encontraron nuevo alojamiento lo que supone para nosotros una gran pérdida de tiempo.UNA VERGÜENZA no solo el hechos de CANCELARNOS LA RESERVA, sino que la ATENCIÓN EN EL HOTEL FUE NEFASTAS . NO LO RECOMIENDO EN ABSOLUTO.
star pf M V
Poco bueno que decir del hotel.Bueno - localización. Si estas todo el día fuera y solo vas a dormir es tu sitio. Algún miembro del staff ( el que esta por las tardes de mantenimiento), muy simpáticoMalo - staff que atiende en recepción maleducados, suciedad (entiendo a que están en obras, pero lo vi un poco dejado todo), terraza estaba cerrada sin ninguna indicación a los clientes.No vale lo cuesta pero ni de lejos, pero está bien ubicado almenos.
starstar Luis Pérez-Martos Vidal
El hotel está bien ubicado, pero las habitaciones están un poco descuidadas y son muy ruidosas. Sí solo pasas al hotel a descansar y dormir por la noche, la relación producto/precio está bien.
starstarstar Francisco Garza
Minha experiência foi ótima. Ao contrário dos demais comentários postamos. O quarto que fiquei era no 6º andar, sem vista, porém muito espaçoso, cheiroso e limpo. Camas e travesseiros confortáveis e chuveiro excelente com água quentinha. Tivemos que deixar um calção de 100$ que já foi estornado. O hotel estava temporariamente sem restaurante. Muitíssimo bem localizado. Super voltaria.
starstarstarstarstar Luizi Guimarães
Tinha reserva, mas quando chegamos pessoalmente não havia água quente nos quartos. Então nos deram a opção de desistir da reserva (não cumpriram com o que falaram, pois, estão falando que nos que desistimos). Hotel péssimo. Gostaria de dar zero estrelas.
star Vitor Almeida
A única coisa que presta nesse hotel è a localização! Quarto péssimo, sujo, pequeno, fedido, serviço ruim, barulhento! Sabonete parece um sabão barato de lavar roupa! Quem escreve uma boa avaliação desse hotel deveria ter vergonha! Assim como eles deveriam ter vergonha de fazer uma propaganda tão enganosa nos sites de reserva! PÉSSIMO! 0 conforto!
star Sarah Almeida Frederico
Nos hemos alojado 9 noches en diciembre de 2021. Solo tengo opiniones favorables en cuanto a limpieza, ubicación y el tamaño de la habitación. Disponía de un pequeño servicio de nevera, cafetera y microondas que te facilitaba muchas cosas y abarataba la estancia en NY. Todos los días limpiarion y reponian amenities y además. ¡Con vistas al Rockefeller! Sin duda, lo recomendaría. De precio nos salió muy bien (cogiendolo con antelación). Lo único "negativo". La recepcionista no estaba muy amigable ese día y la primera toma de contacto fue bastante fría e incluso diría que borde. Aun así, todo lo demás merece la pena. Hay ruído. Obvio. Estas en medio de todo el sarao navideño. Si quiere relax no es tu zona.
starstarstarstarstar Martín Maez
el personal es amable la habitación es tan pequeña que yo pienso que para una sola persona está bien no puedes casi ni caminar el baño todo es pequeño no tiene refrigeradorque me parece algo básico para una habitación los muebles algo viejos la ubicación es muy buena está muy cerca de todos los lugares turísticos
starstarstar Lina Rentería
Pretty good experience. Front desk folks were friendly. Hotel felt clean, which is reassuring in a time like this. Location is perfect. Just a couple of weird things. The TVs are hard to use, and I’m no old fogey. I’m 27. Our king bed was, in fact, two twin beds pushed together. And there were some weird exposed wires dangling from the A/C unit, which would normally not bug me but we have a very curious toddler. Anyway, rooms were cheap because of COVID, but I wouldn’t spend much more coming here again.
starstarstarstar Sara Goodwin
Absolutely, beautiful hotel! The entire place was very clean, spacious, and the staff and employees were very friendly and hospitable. Their rooms were very huge and roomy. The kids love staying in their pool than going outside to explore the city. Their breakfast meal was very delicious and huge in plating. We will be back here whenever we are in the city. Thanks!
starstarstarstarstar Ann-Marie Jackson
Awesome hotel for a great value! The staff was very accommodating, and a couple trying everything to make you feel comfortable. Eventually, the room that I am staying in was clean, big, and comfortable. Also, the whole area looked stylish and excellent. I greatly loved my stay here for a week. Thanks a lot!
starstarstarstarstar Emre Dolan
We had a great vacation and stay here. Your staff helped us to make it that way! We will be back next year! I’ll make sure to let you know in advance before we come again. I really liked the room where we slept for it was cozy and comfy! Thanks again for all your hard work and consideration. You were all nice to us!
starstarstarstarstar Alivia Knott
ALL RESPECT! This hotel really has a great room, delicious foods, complete amenities, and anything else. I really enjoyed my stay here because everything that I needed was provided, and thanks to these guys for making it happen. Indeed, the best place where you can relax and enjoy together with your loved ones. Very worth it! Thanks, everyone!
starstarstarstarstar Inaaya Sampson
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