Clima descontraído e atenção dos funcionários
starstarstarstar Cláudio Luiz Vieira Correa de Oliveira
Muito bem mas muito caro.
starstarstarstar Nicole B Garcia
Excelente rooftop, muito bem arrumado, otima carta de drinks. Lugar muito romântico e perfeito o ano inteiro
starstarstarstar Alexandre Barcellos
Overall super clean and professionally run hotel with nice interior design and finishes.Definitely a luxury hotel, luxury price-point, and top notch service.However, the hotel's check-in system was down for over an hour upon arrival and none of the guests were able to check in for that duration, and I did have an issue with cleaning staff trying to enter my room despite a "Do Not Disturb" sign on my door.Regardless, it was still a solid experience and I would come back again.
starstarstarstar Archetype
A vista do topo vale muito a pena
starstarstarstarstar Flavio Monteze
I'm having a hard time understanding the positive reviews for this hotel. The entire time I stayed here there was a constant stream of people who weren't staying at the hotel, being herded through the lobby up to the hotel roof— which became obnoxious very quickly. The lobby seems to turn into a queue for a club after like 8pm, and the door guys act like their bouncers, questioning you when when you're trying to get into your own hotel. I wont even get into the issues i had trying to contact the front desk, or order room service. Everything here was frustrating, and the vibe was just off putting from the moment I walked in. Do youself a favor, and stay literally anywhere else.
star Thomas Farber
Overall super clean and professionally run hotel with nice interior design and finishes. Definitely a luxury hotel, luxury price-point, and top notch service. However, the hotel's check-in system was down for over an hour upon arrival and none of the guests were able to check in for that duration, and I did have an issue with cleaning staff trying to enter my room despite a "Do Not Disturb" sign on my door. Regardless, it was still a solid experience and I would come back again.
starstarstarstar Archetype
My wife and I just spent 7 nights at The Refinery and we LOVED it!
The location is ideal for quick acess to restaurants, Broadway, Times Square, The Empire State Building, shopping, and more.
We had a standard king room and there was plenty of space for our needs.
The bed was super comfy. The shower was great.
The Rooftop is a great spot to eat or grab a drink. It was comfortable up there even on a chilly night.
Our room was on the third floor and faced 38th Street. There was ZERO street noise thanks to thick windows.
The staff was awesome regardless of what time of day we needed them.
A special thanks to Stephanie at the front desk, and Ray at the front door. Both were a delight every day and were also a huge help with information and suggestions for food, activities, etc.
We will definitely be booking at the Refinery for our future visits to NYC.
starstarstarstarstar BJ Andrade-Ward
Excelente experiência. Imediatamente me senti acolhido pela equipe da frente gentil e experiente. Fizemos o check-in mais tarde à noite e eles nos levaram à direita para comer no Parker & Quinn, o que foi perfeito. O design interior é elegante e impecável, com um alto nível de qualidade e atenção aos detalhes. Os quartos parecem maiores do que o padrão, nítidos, limpos e muito confortáveis. A localização foi perfeitamente situada para todas as nossas excursões do Central Park, Times Square, Broadway e compras. Além disso, vá para o almoço no Refinery Rooftop - comida e equipe estão no ponto.Obrigado por provar que as empresas podem prosperar e ser incríveis neste clima mundial desafiador.Nós voltaremos em breve.
starstarstarstarstar Derek Christensen (Sodalite Brand Management)
I rarely post reviews however after my wife and our friends stayed at The Refinery Hotel, we were all so impressed with the staff, the hotel itself and its location I had to post my highest recommendations to those thinking of staying here.Most important, is the Refinery staff.Gabe, Missy, Ithiel and Stephanie were absolutely outstanding in taking care of us. Their helpfulness and just their overall fantastic enthusiasm and cheerfulness impressed us greatly. Bowled us over for sure.They really took great care of us. Moreover, the hotel and the rooms were tremendous.They were very comfortable and attractive.Just loved the place.Then add in the location which was easy walking distance to shopping, Times Square and Broadway, and you have the perfect place to stay.Now there’s nowhere else we rather stay in New York City than the Refinery Hotel.
starstarstarstarstar Harry Irvine
This place was such a gem! Literally all staff were just too amazing!! From the time I walked till the time I left, I felt welcomed!! And don’t get me started on the food there 🤤!! The chefs are amazing talented! Cooked my steak so perfectly!! Thank you guys for being this amazing!! I have no choice but to come back 🥰🥳
starstarstarstarstar Sequoia Ventress
Outstanding experience. Immediately felt welcomed by the kind and knowledgeable front staff. We checked in later in the evening and they got us right in to eat at Parker & Quinn which was perfect. The interior design is classy and impeccable with a high level of quality and attention to detail. Rooms seem larger than standard, sharp, clean, and very comfortable. The location was perfectly situated for all of our excursions from Central Park, Times Square, Broadway, and shopping. Also, go for the lunch on Refinery Rooftop - food and staff are on point.
Thank you for proving that businesses can thrive and be awesome in this challenging world climate.
We will be back soon.
starstarstarstarstar Derek Christensen (Sodalite Brand Management)
Esta é a nossa segunda estadia no The Refinery Hotel nos últimos 3 meses. Ambas as vezes a estadia foi excelente. Os quartos não são apenas de bom tamanho, mas são decorados maravilhosamente. A equipe provavelmente foi a melhor parte. Reservamos vários quartos porque éramos 2 famílias viajando juntas com várias crianças e precisávamos de um conjunto de quartos conjugados com os outros quartos nas proximidades. Liguei uma semana antes do tempo e expliquei a situação e eles foram muito compreensivos. Pudemos ter os quartos exatamente como pedimos e eles estavam prontos quando chegamos ao hotel.A localização também é ótima. Bem no distrito da moda no centro da cidade, mas longe o suficiente da loucura da Times Square. Eu não posso recomendar este hotel o suficiente. Obrigado Refinaria!
starstarstarstarstar Andrew Carlson
Absolutely loved my stay at The Refinery.It was sleek and modern.The team was friendly and personable.The rooftop has a great vibe and the restaurant had excellent service and delicious selections! Definitely will stay here again when we are back in NYC.
starstarstarstarstar Erika (Lohmar) Kulovitz
This is our second stay at The Refinery Hotel in the last 3 months.Both times the stay has been excellent.Not only are the rooms a good size, but they are decorated wonderfully.The staff has probably been the best part.We booked multiple rooms because we were 2 families travelling together with multiple children and needed a set of connecting rooms with the other rooms in close proximity.I called a week or so ahead of time and explained the situation and they were so understanding.We were able to have the rooms just as we asked and they were ready when we arrived at the hotel.The location is also great.Right in the fashion district in mid-town but far enough away from the craziness of Times Square.I cannot recommend this hotel enough.Thank you Refinery!
starstarstarstarstar Andrew Carlson
Estadia maravilhosa! O hotel era tão complacente. Eles foram capazes de atender a alguns pedidos de última hora e até mesmo me forneceram uma pequena vela em nome do meu aniversário no caixa. Gabriel e Olivia na recepção foram muito úteis durante toda a nossa estadia. O quarto era muito limpo e chique. E seu bar na cobertura é excelente. Recomendo e reservarei aqui novamente no futuro.
starstarstarstarstar Kayley Podolak
I’m stunned that this hotel had any good reviews. Upon arrival, we were told our car was too big to valet (small suv), so we had to find a random garage unaffiliated with the hotel. Definitely not five star treatment, especially because we were still charged for valet parking at the hotel! Next they offered us wine when we checked in. We thought it was so nice until we tasted it and it had turned. We had to dump it. We then tried to use the shower and it wouldn’t drain. They sent in a mechanic who wasn’t able to fix it and said it was hair. Disgusting. And the mechanic was in our room with us until 9:30 pm, during Covid. Next we ordered food from the restaurant downstairs and it was not edible. Finally, the walls are paper thin and we were up all night listening to people coming and going in the halls. We obviously asked for a refund and were told they’d remove the valet charge as compensation. (Even though they couldn’t valet our car.) The manager, Justina, had an awful attitude and refused to give me her supervisor’s name. This was the worst “five star” hotel we’ve ever stayed at. Please don’t waste your money!
star Sarah Bruson
Wonderful stay! The hotel was so accommodating. They were able to fulfill some last minute requests and even provided me with a small candle on behalf of my birthday at checkout. Gabriel and Olivia at the front desk were so helpful throughout our stay. The room was very clean and chic. And their rooftop bar is excellent. Highly recommend and will be booking here again in the future.
starstarstarstarstar Kayley Podolak
Nos quedamos 5 noches en el refinery hotel, la primera noche fue un desastre desde las 10pm hasta las 2 am la alarma de incendio del hotel se activo y nuevamente a las 6am. Aparte de lo sucedido la.primera noche el hotel no es para descansar es un party hotel se oye todo en todo momento. No me quedaría nuevamente en este hotel
starstar Inversiones Cobenben Tareas Pendientes
Moderno y ubicación excelente. De las 4 veces que he estado en NY, este ha sido el mejor hotel con diferencia.
starstarstarstarstar Enric Carreras
Es un "rooftop' espectacular. El lugar es increíblemente amplio y bien colocado. No cobran entrada y las bebidas mantienen precios similares a los pubs y boliches de la zona. La vista se lleva unos puntos extra. El lugar cuenta con varias mesas y una zona afuera dónde se puede comer desde fingerfood a platos más preparados.
starstarstarstarstar Santiago Dutto
Muy bien situado, moderno, 2 restaurantes para desayuno, comida y cena muy agradables y bar de noche con jazz en directo. Como pega no hay donde guardar la ropa. Un armario con pocos colgadores pero sin baldas ni cajones. Bastante ruidosas las habitaciones porque los cerramientos no son los adecuados, dejan pasar la corriente.
starstarstarstar JM Jiménez
Un lugar muy elegante con una vista espectacular del Empire State Building. Un rooftop con mesas por reservación y barra en un ambiente muy agradable, sofisticado y seguro. Baños muy limpios. Una buena opción para disfrutar de una excelente vista
starstarstarstarstar Edelalcira Millan
En realidad visite el hotel por comer en su terraza, terraza con jardín, vista al Empire state, en NY? Que más quieres. Si acaso hacer notar que las porciones son pequeñas y los precios grandes pero está bueno el lugar
starstarstarstarstar Uriel Reyes
Muy lindo rooftop. Ideal para tomar una cerveza y disfrutar de la vista de New York. A las 22 hrs cierra la cocina. Tienen una muy buena pizza. No es barato pero vale la pena.. Ambiente de fiesta.... gente entre treinta y cuarenta años. No es fácil conseguir mesa... pero tomar algo contemplando la vista de New York es imperdible. Es genial 😀. Ojo ir tempranotipo seis o siete
starstarstarstarstar Esteban Mentasti
Excelente hotel, muy bien situado, con un ambiente de jazz y personal muy atento. Habitaciones por encima de la media de NYC si bien no busques buenas vistas porque el edificio no pasa de las 13 alturas.
starstarstarstarstar Ariel Rocholl
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