During the evenings there is a nauseating sewage odor that radiates throughout the third and fourth floor.The windows do not open for fresh air.Outside of that staff is lovely. Durante a noite, há um odor nauseabundo de esgoto que se irradia pelo terceiro e quarto andar. As janelas não abrem para o ar fresco. Fora dessa equipe é adorável.
star Breyan
Clean, quiet, comfortable. Convenient location. Grocery and restaurants across the street. Breakfast was not great, which is the only thing I downgraded. Powdered scrambled eggs, no fruit, gloopy oatmeal, no decaf tea. Easily fixable issues, so I hope they will be. Would stay again. Limpo, silencioso, confortável. Localização conveniente. Mercearia e restaurantes do outro lado da rua. Café-da-manhã não foi ótimo, que é a única coisa que eu rebaixado. Ovos mexidos em pó, sem frutas, aveia grudenta, sem chá descafeinado. Problemas facilmente corrigíveis, então espero que sejam. Ficaria novamente.
starstarstarstar Punkrock Barbie
Let me just start by saying so far NOT SO GOOD. I arrived early (my own fault I did not set my clock back) so I was told my room would not be cleaned and ready til 3. Okay, so I drove all the way home. Waited an hour and returned at 3 only to enter my room and not only found a man's dirty socks left in front of the bed but I was also very mislead by the photos of the actual room I was supposedly paying for which featured a fireplace which I loved so much that I chose this particular hotel over others. The fireplace .... well not in my room. When phoning the front desk was told only 6 rooms here have fireplaces and u fortunately MY room was not one of the 6 as the photo in my room selection showed which is completely unacceptable! It's not a good start to say the least. They don't seem to give a flying f$%# when it comes to customer satisfaction. It's photos are misleading. My room cleanliness is a concern with somebodys dirty socks left in plain view. I'm sure there are much more accommodating hotels around than this one so do your foot work to make certain you're getting what you THINK you are paying for like the fireplace which is WHY I chose this hotel and did not get! Deixe-me começar dizendo até agora NÃO TÃO BOM. Cheguei cedo (por minha própria culpa, não acertei meu relógio), então me disseram que meu quarto não seria limpo e pronto até as 3. Ok, então eu dirigi todo o caminho para casa. Esperei uma hora e voltei às 3 apenas para entrar no meu quarto e não apenas encontrei as meias sujas de um homem deixadas na frente da cama, mas também fiquei muito enganado pelas fotos do quarto real que eu supostamente estava pagando, que apresentava uma lareira que eu adorei tanto que escolhi este hotel em particular sobre os outros. A lareira... bem, não no meu quarto. Ao telefonar para a recepção, foi dito que apenas 6 quartos aqui têm lareiras e, felizmente, meu quarto não era um dos 6, como mostrava a foto na minha seleção de quartos, o que é completamente inaceitável! Não é um bom começo para dizer o mínimo. Eles não parecem dar um f$%# voador quando se trata de satisfação do cliente. Suas fotos são enganosas. A limpeza do meu quarto é uma preocupação com as meias sujas de alguém deixadas à vista. Tenho certeza de que há muito mais hotéis confortáveis em volta do que este, então faça o seu trabalho para garantir que você receba o que acha que está pagando, como a lareira, por isso escolhi este hotel e não consegui!
starstar Tina E
During the evenings there is a nauseating sewage odor that radiates throughout the third and fourth floor.The windows do not open for fresh air.Outside of that staff is lovely.
star Breyan
Clean, quiet, comfortable. Convenient location. Grocery and restaurants across the street.
Breakfast was not great, which is the only thing I downgraded. Powdered scrambled eggs, no fruit, gloopy oatmeal, no decaf tea. Easily fixable issues, so I hope they will be.
Would stay again.
starstarstarstar Punkrock Barbie
Let me just start by saying so far NOT SO GOOD. I arrived early (my own fault I did not set my clock back) so I was told my room would not be cleaned and ready til 3. Okay, so I drove all the way home. Waited an hour and returned at 3 only to enter my room and not only found a man's dirty socks left in front of the bed but I was also very mislead by the photos of the actual room I was supposedly paying for which featured a fireplace which I loved so much that I chose this particular hotel over others. The fireplace .... well not in my room. When phoning the front desk was told only 6 rooms here have fireplaces and u fortunately MY room was not one of the 6 as the photo in my room selection showed which is completely unacceptable! It's not a good start to say the least. They don't seem to give a flying f$%# when it comes to customer satisfaction. It's photos are misleading. My room cleanliness is a concern with somebodys dirty socks left in plain view. I'm sure there are much more accommodating hotels around than this one so do your foot work to make certain you're getting what you THINK you are paying for like the fireplace which is WHY I chose this hotel and did not get!
starstar Tina E
The staff is friendly and take care of your every needs. I stay at over 100 Marriotts a year and this staff is top notch. A equipe é simpática e cuidar de todas as suas necessidades. Eu fico em mais de 100 Marriotts por ano e essa equipe é de primeira qualidade.
starstarstarstarstar Scott Hawkins
Muito mal. É incrível que desde o primeiro contato na Recepção eles não sejam treinados para resolver problemas normais:1. Eles não quiseram guardar minha bagagem antes do check-in porque disseram que tinham uma sala de bagagem cheia. Ruim para o pessoal da manhã. E tão ineficiente ou pior a equipe da noite. Foi paga uma taxa de 4 pessoas. E o sofá-cama MUITO desconfortável não foi feito. A equipe nem sabia que este era um hotel Marriott. Eu não recomendo ficar aqui.
star Jonathan Viajero
The staff is friendly and take care of your every needs. I stay at over 100 Marriotts a year and this staff is top notch.
starstarstarstarstar Scott Hawkins
Muy mal. Es increíble que desde el primer contacto en el Front Desk no esté capacitado para resolver problemas normales:1. No querían guardar mi equipaje antes del check inn porque decían tenían el guardaequipaje lleno. Mal por el personal de la mañana.E igual de eneficiente o peor el personal de la noche. Se pagó una tarifa de 4 personas. Y el sofacama MUY incomodo no estaba hecho. El personal ni siquiera sabía que éste era un hotel Marriott. NO recomiendo se hospeden aquí.
star Jonathan Viajero
You can walk to nearby shops (although there aren't many sidewalks). The refrigerator in our room was way loud. There was a big pile of crusty dirt on the kitchen floor when we checked in. Breakfast had some good options. The jacuzzi was busted but hot. Você pode caminhar até as lojas próximas (embora não haja muitas calçadas). A geladeira do nosso quarto era muito barulhenta. Houve uma grande pilha de sujeira crocante no chão da cozinha quando chegamos. Café-da-manhã tinha algumas boas opções. O jacuzzi estava quebrado, mas quente.
starstarstar The two Shippleys
You can walk to nearby shops (although there aren't many sidewalks). The refrigerator in our room was way loud. There was a big pile of crusty dirt on the kitchen floor when we checked in. Breakfast had some good options. The jacuzzi was busted but hot.
starstarstar The two Shippleys
Rooms are old but decent. Beds aren't terrible but aren't great. The continental breakfast was surprisingly very good. Staff is friendly and helpful. The pool was pretty gross. It appears they think a pool that is milky in color and not being able to see the bottom is sign of a well maintained pool. They need to fire whoever is responsible for the pool maintenance. Also I informed many employees about the outside security door not properly locking and it was never addressed. There are too many other options for you to choose to stay here. I won't make that mistake again. So they respond with a form letter response saying how thankful they are for my review as they CARE about me! Here we are and the door is still not secure and the pool is still disgusting. You don't care, just about my money. Typical. Os quartos são antigos, mas decentes. As camas não são terríveis, mas não são ótimas. O café-da-manhã continental foi surpreendentemente muito bom. A equipe é simpática e prestativa. A piscina era bem nojenta. Parece que eles pensam que uma piscina de cor leitosa e não poder ver o fundo é sinal de uma piscina bem conservada. Eles precisam demitir quem é responsável pela manutenção da piscina. Também informei muitos funcionários sobre a porta de segurança externa não estar travando corretamente e nunca foi abordada. Há muitas outras opções para você escolher ficar aqui. Não vou cometer esse erro novamente. Então, eles respondem com uma carta de resposta dizendo o quão gratos estão pela minha avaliação, pois se importam comigo! Aqui estamos e a porta ainda não está segura e a piscina ainda é nojenta. Você não se importa, apenas sobre o meu dinheiro. Típica.
starstar Tb
Rooms are old but decent. Beds aren't terrible but aren't great. The continental breakfast was surprisingly very good. Staff is friendly and helpful. The pool was pretty gross. It appears they think a pool that is milky in color and not being able to see the bottom is sign of a well maintained pool. They need to fire whoever is responsible for the pool maintenance. Also I informed many employees about the outside security door not properly locking and it was never addressed. There are too many other options for you to choose to stay here. I won't make that mistake again. So they respond with a form letter response saying how thankful they are for my review as they CARE about me! Here we are and the door is still not secure and the pool is still disgusting. You don't care, just about my money. Typical.
starstar TB
We stayed at this hotel in their 1 bedroom studio room for about a week. Kaleb did a great job as the front desk employee who helped us check in and also check out. Guia kept in touch with us about a possible rock & play for our younger toddler for her to sleep in, and also was great about addressing our early morning needs promptly & clearly as a family of 4, with 2 young toddlers.On a Sunday afternoon, when we were inviting family members to come by so that we cook lunch for them, Jake, was the polite employee who replaced the kitchen light bulb & TV remote professionally and quickly.Finally, Justin H was polite and friendly as the front desk employee who assisted with providing change for the laundry machines and also confirming that there was free hot brewed coffee.In addition, the hotel provided a sturdy and comfortable king size mattress and functioning appliances in the kitchen.If our family ever wants to visit our extended family in Orange County again, we will consider this hotel once more. Ficamos neste hotel em sua sala de estúdio de 1 quarto por cerca de uma semana. Kaleb fez um ótimo trabalho como funcionário da recepção que nos ajudou a fazer o check-in e também o check-out. Guia manteve contato conosco sobre um possível rock & play para nossa criança mais nova para ela dormir, e também foi ótimo em atender às nossas necessidades matinais prontamente e claramente como uma família de 4 pessoas, com 2 crianças pequenas. Em uma tarde de domingo, quando estávamos convidando os membros da família para fazer o almoço para eles, Jake, foi o funcionário educado que substituiu a lâmpada da cozinha e o controle remoto da TV de forma profissional e rápida. Finalmente, Justin H foi educado e amigável como o funcionário da recepção que ajudou a fornecer mudança para as máquinas de lavar e também confirmando que havia café quente gratuito. Além disso, o hotel forneceu um colchão king size resistente e confortável e aparelhos funcionais na cozinha. Se a nossa família quiser visitar a nossa família alargada em Orange County novamente, vamos considerar este hotel mais uma vez.
starstarstarstarstar Julie Cotton
We stayed at this hotel in their 1 bedroom studio room for about a week. Kaleb did a great job as the front desk employee who helped us check in and also check out. Guia kept in touch with us about a possible rock & play for our younger toddler for her to sleep in, and also was great about addressing our early morning needs promptly & clearly as a family of 4, with 2 young toddlers. On a Sunday afternoon, when we were inviting family members to come by so that we cook lunch for them, Jake, was the polite employee who replaced the kitchen light bulb & TV remote professionally and quickly. Finally, Justin H was polite and friendly as the front desk employee who assisted with providing change for the laundry machines and also confirming that there was free hot brewed coffee. In addition, the hotel provided a sturdy and comfortable king size mattress and functioning appliances in the kitchen. If our family ever wants to visit our extended family in Orange County again, we will consider this hotel once more.
starstarstarstarstar Julie Cotton
Hermoso y cómodo hotel. Súper limpio y camas cómodas. Lo único que a causa de la pandemia el desayuno es muy pobre solo muffin , barra de cereal y bananas. No lo que antes ofrecían las cadenas de hoteles como estos . Después lo demás, excelente
starstarstarstarstar Eliana Nervegna
Muy bien locasion. Bien bonito y lugares para comer y entretenerse. La senora Maria es bien hamable.
starstarstarstarstar Santiago Jimenez
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