You can't go wrong with the Stanford Park Hotel! The accommodations are wonderful, the staff is amazing, the facilities are top notch, and the location is perfect. My wife and I have enjoyed staying there many times over the past 30 years, and have always had an excellent experience. It's a quiet place with fantastic rooms, service and food. Be sure to grab a custom cocktail from Ron in the Menlo Tavern (off the lobby) and head out to the fire pits - you'll love it! Thanks to all the wonderful staff at "Spark" for such an amazing stay!
starstarstarstarstar Jim Burnett
Very nice hotel. Beautiful entrance and delicious restaurant with a friendly bar. Room is spacious with a full sitting area and nice double roomed bathroom with two sinks and tons of counter space. Very friendly and helpful hotel staff.
I had just come from staying at 5 star hotels (the Ritz in SF and the Conrad Downtown in NYC) and this stay was as comfortable.
starstarstarstarstar Diya Saigol
I spent a week at this hotel end of August 2022. Had a distinctly sub-par experience for this hotel tier. Do not recommend.
#1 First night I arrived the shower handle broke, which I reported that night, it got fixed 3 days later. First night they let me use the bathroom of the room next door, the second day I had to help myself with the **washbasin**, yes. The staff did not proactively try to swap the room for me, or offer any kind of compensation, I was coming to the front-desk multiple times to ask about the shower handle and water in the shower not running at all.
#2 Front desk ran out of complimentary coffee, sent me to the the hotel's restaurant (breakfast area) to ask for complimentary coffee, to which the server (who appeared to be the person in charge) replied, quote "I will not give you complimentary coffee, go and ask the front desk to come here to me". Treated me as if I worked for him, couldn't believe what I'd just heard, nevertheless, I went to the front desk to tell the staff the restaurant refused to serve a cup of coffee to me.
#3 I was coming to the breakfast area ordering the same breakfast every day, and Day 1 I asked for the receipts to be put on my room number, which I will pay at the end of my stay. They acknowledged. On the third day, the same person (and again the same man from paragraph #2), with no discretion from other guests nearby, came and said to me "You left without paying yesterday" when I clearly stated before to put all my breakfast receipts on the room.
#4 Loud train noise interrupting every hour or less, air conditioning fan also too loud, both combined do not allow for a peaceful rest.
Although the aesthetics of this hotel are very pleasing and unique, I will not be returning to this hotel primarily for the condescending and rude staff.
star Iva Simon Bubalo
We had family come visit us in the bay and they stayed at the Stanford Park Hotel.
Fantastic experience all around.
They were able to fully recharge in a gorgeous restful room after their delayed flight, 3am check in, and all of our bay ventures!
The staff and customer service are nothing but excellent. The Stanford Park has a beautiful and friendly vibe that would be hard to match anywhere else on the Peninsula. Enjoyed the live music, courtyard dining, and poolside very much.
starstarstarstarstar Kaleb Allen Hum
I loved this hotel so much. From the parking lot to the pool garden every detail was thought out. I loved the Modern/Traditional decor mix. I can tell they hired Wonderful design team. The art was very well thought out and entertaining. This was a wonderful stay. I always got in to late to enjoy the giant firepits in the garden. Next time I will have to plan to come back a little early!
starstarstarstarstar Karen Bennett
Spanish
English
Portuguese
Arabic
Chinese
