Great location, close to many good foods and parks. The hotel was beautiful, very vintage style, the rooms are comfy and my favorite part was the service. John was amazing he was handling alot of customers and yet was super attentive to everyones needs, he helped me with luggage storage when i checked out. I highly recommend this hotel.
starstarstarstarstar Jad S
Excelente, 1ª classe, tratamento 5 estrelas de toda a sua equipe! O quarto era adorável e confortável. Todos foram educados, educados e prestativos. Eu comemorei meu fim de semana de aniversário aqui e foi fácil/acessível se locomover em Manhattan para vários eventos. Eu recomendo!
starstarstarstarstar Stephanie Dixon
Eu daria 3,5 - 4 estrelas se pudesse. No geral, a estadia foi boa, mas houve algumas pequenas coisas que foram peculiares. Fui convidado, então não posso dizer nada sobre o preço. Um teve que pagar um depósito de 300 dólares no check-in, o que foi estranho para mim, mas não foi um problema. O serviço de quarto teve que ser solicitado um dia antes. Isso foi inusitado.. Os quartos e, em geral, o charme do hotel é muito bom, no entanto, meu quarto era muito pequeno (~20 m²). Meu parceiro estava viajando comigo e com 2 malas grandes no quarto não havia mais espaço. A qualidade do café da manhã é boa, a quantidade não é. Todas as manhãs eu tinha que comprar mais doces ou salgadinhos no caminho para o trabalho. O bar do hotel tinha um barman incrível, mas eles fecharam bem cedo (por volta das 22h). Os banheiros eram espaçosos, limpos e muito agradáveis. A localização do hotel é excelente. Os metrôs estão por perto e você pode ver o Empire State Building das ruas e caminhar até a Time Square em cerca de 15 minutos
starstarstarstar Tim-Eric Rathjen
No limpian la habitación. Algo nunca visto para mí que he viajado por medio mundo. Un desayuno indigno. Hay que tomarlo en el Hall ante la vista de todos los que por allí pasan.
star Marcela Masferrer
Excellent, 1st class, 5 star treatment from their entire staff! The room was lovely & comfortable. Everyone was polite, courteous & helpful. I celebrated my birthday weekend here & it was easy/accessible getting around Manhattan to various events. I highly recommend!
starstarstarstarstar Stephanie Dixon
I would give 3.5 - 4 stars if I could.
Overall the stay was nice but there were some minor things which were peculiar.
I was invited so I cannot say something about the price.
One had to pay 300 dollar deposit when checking in, which was odd to me but not a problem.
Room service had to be ordered one day prior. This was unusual..
The rooms and in general the flair of the hotel is very nice, however, my room was very small (~20 qm). My partner was travelling together with me and with 2 big suit cases in the room there was no more space left.
The quality of the breakfast is good, the quantity is not. Every morning I had to get some more pastries or snacks on my way to work.
The hotel bar had an amazing bartender but they closed quite early (at around 10 pm).
The bathrooms was spacious, clean and very nice.
The location of the hotel is superb. Subways are close by and you can see Empire State Building from the streets and walk up to Time Square in like ~15 minutes
starstarstarstar Tim-Eric Rathjen
Mi experiencia en general ha sido buena, lo único que hemos tenido que bajar varias veces, porque de repente la calefacción dejaba de funcionar y nos decían cada vez que ya estaba arreglado y no era así. Conseguimos que nos cambiaran de habitación y aún así tampoco iba la calefacción, les pedimos que nos dieran unas mantas aun que sea porque hacia bastante frio, entonces nos dieron un calefactor. Al irnos nos dijeron que teníamos que pagar unos 22$ más la noche, después de haber pagado la estancia de 8 noches en el hotel, y que nos pidan mas a más esos 22$ nos parecía un poco raro, nosotros nos pensábamos que alomejor esos 22$ fueron por “limpiar” la habitación cada día, pero cuando nos dieron esa opción nos dijeron que no era ningún coste adicional.
starstarstar Marc Padilla
Hotel calificado como 5* pero en realidad con 4 va que chuta!! Habitaciones justas de tamaño, baños justitos de tamaño y los servicios los justos. La situacion es perfecta, dos paradas de metro a menos de 5 minutos, al lado del empire state y del flatiron y a un 20 metros de la quinta avenida. Por el covid hay que pedir que te hagan la habitacion, pero despues te cobran las propinas como si nada. El trato en recepción muy bueno, la verdad sea dicha y gente muy educada. Tuve mala experiencia con la habitacion próxima, pero llame a recepción y rápidamente solucionaron el problema. Recomiendo al 100% de los visitantes, que ni se les ocurra pagar por el desayuno. Es malo, siempre el mismo y muy muy poca variedad. Es como una cafetería al publico que x ser del hotel te proporcionan 4 cosas en la barra, no es buffet ni es variado. Recomiendo no cogerlo y no pagar x ello xk a 300m tienes una cafetería francesa con variedad y mas variedad, amabilidad y comiendo como un animal gastas menos y mas variado que lo que cuesta el desayuno del hotel!! Resumiendo. Hotel bien pero endiosado en estrellas, bien situado, gente amable y educada y no pagar desayuno ni de broma!!
starstarstar Laconcin Nimlu
The Hotel is charming and the location is fabulous. However the front desk staff is utterly unfriendly, with a very formal and cold attitude, can't deal with any simple request. You do not feel welcome here starting with the checking proceeding to check out. Help to bring bags down seems to be out of the service range.
starstar Kate Sukhanenko
Used to have a great bakery that got replaced with a rude staff that messes up your order each time. Really unfortunate.
star Dana Lepe
Não poderíamos ter escolhido um lugar melhor para passar nosso fim de semana de aniversário. A localização é fantástica e o próprio hotel não poderia ser melhor. Todo o hotel, incluindo o bar do lobby, tinha uma vibração incrível. A padaria / café no lobby era inacreditável e um ótimo lugar para tomar café da manhã ou fazer um lanche. Os quartos são decorados com bom gosto e imaculados. A equipe não poderia ter sido melhor ou mais flexível. Principalmente Arielle e Paul na recepção e Dipak, o manobrista. Vamos certamente estar de volta e recomendo ficar lá.
starstarstarstarstar Debbie Greenwald
Beautiful art deco hotel. Rooms are efficient and comfortable (don't expect a ton of space it's Manhattan!) Love the bar and Cafe. Worth every penny! Great visit, even with covid mandates.
starstarstarstarstar Emily Griffin
This hotel is really average. Rooms are very, very small. Don't be fooled by the wide angle lens on their web photos. The breakfast was poor. 4 days out of 5 they didn't have the full assortment and on top of that we were wrongly charged for something we never had when we checked out. Speaking of check out......omg the lady that checked us out was RUDE. And for no reason. All we did was ask for help and then dare to question the charge on the bill that wasn't ours!! Small hotel, with a bar that looks great but only opens for 3 hours a day. Staff are just poor... basically rude. I'd like the hotel manager to contact me about my stay. Surely they would be unhappy with what we experienced???
starstar Steve Knight
We couldn't have picked a better place to spend our anniversary weekend. The location is amazing and the hotel itself couldn't be better. The entire hotel, including the lobby bar, had an incredible vibe. The bakery/cafe in the lobby was unbelievable and a great place to grab breakfast or a snack. The rooms are tastefully decorated and immaculate. The staff couldn't have been nicer or more accommodating. Especially Arielle and Paul at the front desk and Dipak the valet. We'll definitely be back and highly recommend staying there.
starstarstarstarstar Debbie Greenwald
Perfect location. The rooms are tiny! Even a premium queen room is so small that you can’t fit two suitcases in it. Service is a Little Slow but everyone is super friendly. We enjoyed the breakfast there. Coffee was hit and miss.
starstarstarstar Cam El
Otimo atendimento,muito atenciosos,muito limpo,boa localização,quarto comfortavel.
starstarstarstarstar Maria do Rosario Fatima Romeiro Silva
Boa localização, mas com hotel em obras e com elevador temperamental.
starstarstarstar Luísa Pessoa
Room was a closet with a closet. Bathroom was a nice size.
starstarstarstar Erik Boulware
Minha família ficou aqui enquanto nos preparávamos para meu casamento. Reservado alguns quartos e hospedado por dias. Eu amo o pessoal, os quartos são bons, mas pequenos. Eu poderia ter feito uma avaliação melhor para este hotel, mas quando analisamos a fatura fornecida, as cobranças não estavam corretas. Falei com alguns funcionários e obtive informações diferentes deles. Eles nos deram um retorno, mas não por todas as acusações erradas que fizeram.
starstar Lorelie Joyce Sixta
My family stayed here as we prepare for my wedding. Reserved a couple of rooms and stayed for days. I love the staff, the rooms are nice but small. I could have given a better review for this hotel but when we reviewed the invoice they provided, charges weren’t right. I spoke with a couple of staff and got different information from them. They gave us a return but not for all the wrong charges they made.
starstar Lorelie Joyce Sixta
Nice botique hotel. Os quartos são pequenos (bastante normais em Manhattan), mas bem decorados. Equipe amigável e útil. Ficaria novamente.
starstarstarstarstar Ray Williams
An absolutely beautiful space that's superbly managed.
starstarstarstarstar Jonas Abramson
So my husband and I would have been a first time customer and possibly many more being we are in nyc for my husband's job all of the time but unfortunately had the worst experience I've ever had in my entire life and by far the worst customer care I have ever encountered thanks to your "office assistant manager" john. Upon walking in with my service animal to check in , I don't even get a hello or a nice "pets aren't allowed" but a rude toned comment about your pet policy. Being my service animal is not considered a pet, I continued to tell john the difference between a pet and a service animal , which he was absolutely not buying and still rudely called my service animal a pet at the end of that conversation. He then demanded my service animals paperwork ( which by law, ada federal law, it is ILLEGAL to ask me for documentation on my service animal. He can ask me two questions. Never do I need to provide any documentation to any facility for entry (I attached the ada federal regulations regarding this). I didn't feel like bickering with John being it was 12:00 at night and he was clearly an uninformed "assistant manager". I just wanted to let him know he could indeed get sued if he keeps on going like he did with me. Everything he asked for and everything he said was indeed an illegal act against the ada federal laws. So i went to my car and got my husband and my service dog id so we could get on with our night. That's when the discrimination and straight cruel and rude demenaor came out of john. He took my id (even though I did not even need to show him it !!!) And said this isn't good enough people make fake IDs like this all the time I'm gonna need some other type of documentation. Never have I felt so insulted in my life !! How is this man working customer service let alone holding a assistant manager position when he treats guests as badly as he did ??? I said I was calling the police because they know the law and he rudely said he doesn't care if the police come in he still is not checking us in. I'm literally disgusted with his behavior towards me and I feel 100 percent discriminated against. I got his information and I told him I'm calling the department of justice and reporting him and this hotel for how he just treated someone with a disability and for denying a service animal for no reason but the fact that he got told the correct information and apparently he doesn't like to ever be wrong because look at how disgustingly he acted towards me after being told he was wrong. I want the highest manager or even the owner to know what happened to me tonight and how I was treated at the hotel that they own. I will make sure this this gets posted on every booking website because I truly believe people need to be aware of this nasty behavior and disgusting customer service that this hotel is clearly ok with. I would never want someone with a disability like myself to feel how low and screwed up your staff has made me feel tonight. I 100 percent intend on contacting the department of justice ASAP and reporting these discrimination acts and illegal doings against the ada laws because how john treated me tonight just doesn't sit well in my stomach. And if it comes to the department of justice telling me to also hire a lawyer to press charges against the Evelyn hotel then I intend to that that as well. I informed john this and he didn't seem concerned not one bit that I was contacting the higher ups at your hotel or the ada regarding his illegal behavior and discrimination against someone with disabilities. In fact he couldn't have cared less. You may want to learn the laws and regulations regarding the ada and teach your staff what they can and cannot do and how to act because johns behavior tonight wasn't just belittling it was unacceptable and if I owned a hotel he is the last person I would want dealing with any human being because clearly he does not know how to. Attached are ada laws and regs that your staff went agains
star Kelsy Russell
Very terrible hotel! The rooms have very small, with limited space for guests to move around. The room space is only enough for the bed, a table, and a chair. All but one front desk officers were not courteous in attending to guests. Front desk officers showed their displeasure at guests approaching them for guidance or assistance. The hotel does not serve any food and does not provide any support to clients to heat water or food. No kettle, no teacups no microwave provided in the room, and when guests approach the front desk officers for assistance to heat water for tea as a precaution against COVID- 19 they refused to help. For a whole week, the beddings were not changed. Beddings were not also made available to guests to change by themselves. I would not recommend this hotel to my enemy.
star Lily Adefila
Nice botique hotel. Rooms are small (pretty normal in Manhattan), but nicely appointed. Friendly, helpful staff. Would stay again.
starstarstarstarstar Ray Williams
Great location, friendly service.
Rooms were updated and very comfortable. Great looking lobby area for lounging with Benno bar and restaurant.
starstarstarstarstar Shabbir Ezzy
No sé si ya habrán terminado con los trabajos. Lo visité dos años seguidos y estaba en reparación así que la experiencia era algo acotada, más que nada a la hora del desayuno en el lobby. Gran atención de los conserjes que están atento todo el tiempo a asesorarte desde que hacer en la ciudad como la mejor forma de llegar al aeropuerto para el regreso. Las habitaciones son hermosas, cómodas, limpias y climatizadas, con cajas de seguridad para guardar valores. La ubicación es excelente. Volvería.
starstarstarstar Esteban Troscé
Hotel muy bien ubicado,los cuartos muy bonitos,baño estilo retro muy original. Personal del hotel muy amable
starstarstarstar Emi Zip
Las camas comodisimas,la habitación para cuatro es muy justa y el armario minúsculo Pero en general está muy bien para ducharse y descansar Y la ubicación perfecta
starstarstarstar Carolina Garcia Villaverde
Ótimo hotel, oferece uma estrutura aconchegante que deixa os hóspedes tranquilos. Ótima localização, sendo possível realizar os passeios a pé ou andando 2 quadras até o metrô.
starstarstarstarstar Bruno Moreira
Adoramos o atendimento o local a beleza a limpeza a localização...enfim recomendamos muito!!!
starstarstarstarstar Viviane M
Hotel charmoso com excelente localização.
starstarstarstarstar Ana Cristina Castro
Nice design hotel, representa com perfeição sobre o andaimes acima da entrada. Muito bom pessoal, o Bistro Lionelli em frente à entrada. Quarto muito pequeno para ter duas camas francesas. Tudo muito brega, tanto que se você movesse a cadeira não conseguiria mais se mexer. Banheiro pequeno, mas com a cadeira grande. Melhor deixar a empregada dois dólares por dia para que o quarto seja perfeito.
starstarstarstar Francesca Melandri
Excelente atención. Los empleados y mánager a disposición de los huéspedes. Tiene un café al lado muy bueno. Te regalan cocktails cuando llegas. Los cuartos son un poco chicos pero cómodos.
starstarstarstarstar Azul Signorelli
The staff at the Evelyn hotel made my stay extraordinary. From Checkin to checkout. John and Arielle at the front desk, and especially Angel the bellboy.I loved the layout of the lobby and great Italian restaurant and bar. The complimentary nectarines were a sweet and healthy touch to wonderful experience.
starstarstarstarstar Joseph Eulo
Muy buena estadía, las habitaciones son re modeladas por lo que al momento era todo nuevo y en buenas condiciones. La habitación muy completa (aire acondicionado, WY fi gratis, microondas, TV y frigobar) el cuarto de baño muy cómodo ideal para una ducha luego de recorrer las calles de Nueva York todo el día. Muy silencioso para poder descansar, en la recepción aún no habían re modelado por lo que a primera vista no se ve en lindas condiciones pero se equilibra con la cálida atención de sus empleados todos desde la recepcionista hasta el portero y los de limpieza son muy agradables y dispuestos a ayudar. Y Como si fuera poco en el hall de entrada a la mañana hay dispensador de café, leche y bizcochos dulces y salados lo cual es suficiente para no tener que ir a ningún otro sitio a desayunar a menos que pretendan otro tipo de desayuno con frutas y demás. Todo el día están los dispensadores de agua donde se puede recargar la botella personal
starstarstarstar Claudia Pacheco
Buen hotel, bien situado (al lado del Empire state building), bien decorado, camas king size muy cómodas. Ducha especialmente perfecta. Tiene plancha y secador de pelo. Además tienen servicio de café y té durante todo el día y bollería hasta las 9h. Los empleados extra amables. Muy limpio. El único "pero" es que las habitaciones no son muy grandes y el baño tampoco.
starstarstarstar Beatriz Bea
Habitaciones normales pero limpias y el personal muy amable y atento... En general esta todo bien. Tienen un buen gimnasio el cual esta muy completo
starstarstarstar 23franman
Las habitaciones muy limpias y renovadas con estilo clásico, el baño es amplio y renovado también, el unico detallees el Lobby pero se ve que esta en renovación también luego de este cambio sera un hotel para darle las 5 estrellas de recomendación, finalmente el staff es muy amable y siempre dispuesto a ayudar. Por ultimo la ubicación es excelente, por eso recomiendo este hotel.
starstarstarstar Angel Bonnet
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