Booked a stay here for my daughter's birthday and was very disappointed. When we called to reserve the room, we were told there would be room service, but upon arrival, NO ROOM SERVICE and NO ROOFTOP access. Misleading information when booking. Very sad that our main reason for booking was not available and we spent so much money for one night only. Only good thing was the friendly staff.
star Heart of Gold
I'm a local who visits the hotel fairly often and definitely enjoy the food and the food service and the hotel's various restaurants. I have also stayed at the hotel and have recommended family and friends stay.I wish I could give the Rockaway Hotel a higher rating, but the bouncers at the front door give me a lot of pause in doing so. Unfortunately, for some reason, the bouncers have an extremely aggressive attitude and seem to assume that everyone walking through the door is up to no good. As a regular visitor I'm constantly surprised by their very rude approach. I've stayed at hotels in midtown Manhattan with less intense security.Hopefully management can give them better guidance on how to interact with customers. They're definitely a bad face to the company.
starstarstar Brent Caswell
Door man didn't know what he was doing. We had reservation and confirmationnumber but he said he couldn't find it. Other then that music was good burger was spit on MacaroniSalad was dry no peppers or onions but a few scattered carrots added for color
starstarstarstar Kelly virdin
I'm a local who visits the hotel fairly often and definitely enjoy the food and the food service and the hotel's various restaurants. I have also stayed at the hotel and have recommended family and friends stay.I wish I could give the Rockaway Hotel a higher rating, but the bouncers at the front door give me a lot of pause in doing so. Unfortunately, for some reason, the bouncers have an extremely aggressive attitude and seem to assume that everyone walking through the door is up to no good. As a regular visitor I'm constantly surprised by their very rude approach. I've stayed at hotels in midtown Manhattan with less intense security.Hopefully management can give them better guidance on how to interact with customers. They're definitely a bad face to the company.
starstarstar Brent Caswell
Door man didn't know what he was doing. We had reservation and confirmationnumber but he said he couldn't find it. Other then that music was good burger was spit on MacaroniSalad was dry no peppers or onions but a few scattered carrots added for color
starstarstarstar Kelly virdin
I'm a local who visits the hotel fairly often and definitely enjoy the food and the food service and the hotel's various restaurants. I have also stayed at the hotel and have recommended family and friends stay.I wish I could give the Rockaway Hotel a higher rating, but the bouncers at the front door give me a lot of pause in doing so. Unfortunately, for some reason, the bouncers have an extremely aggressive attitude and seem to assume that everyone walking through the door is up to no good. As a regular visitor I'm constantly surprised by their very rude approach. I've stayed at hotels in midtown Manhattan with less intense security.Hopefully management can give them better guidance on how to interact with customers. They're definitely a bad face to the company.
starstarstar Brent Caswell
Door man didn't know what he was doing. We had reservation and confirmation number but he said he couldn't find it. Other then that music was good burger was spit on Macaroni Salad was dry no peppers or onions but a few scattered carrots added for color
starstarstarstar Kelly virdin
Hotel bacana com um cenário moderno - boa comida e bebidas - música alta que dá vontade de dançar! Saia e divirta-se! Bons quartos - um pouco caro, mas vale a pena o bom tempo!
starstarstarstarstar M John Matos
Cool hotel with a hip scene - good food and drinks - loud music that makes you want to dance!Get out and have some fun! Good rooms - a little pricey but worth the good time!
starstarstarstarstar M John Matos
Fiquei impressionado com este hotel. A equipe cumprimentou-nos e foram muito simpáticos. Eu acho que a melhor parte sobre o hotel é que eles estavam servindo café da manhã quente e era muito bom!
starstarstarstarstar Christoph Patience
A área da piscina foi divertido. Música, risadas, pessoas simplesmente curtindo a noite fora.Estou pensando em ir novamente e trazer meus amigos comigo. Foi muito bom e muito divertido ... as bebidas são boas e os servidores do bar foram muito atenciosos. 💯
starstarstarstar Theodora Mckenzie
La zona de la piscina era divertida. Música, gente de risa simplemente disfrutando de la noche.Planeo ir de nuevo y traer a mis amigos conmigo. Fue muy agradable y muy divertido ... las bebidas son buenas y los camareros del bar fueron muy atentos. 💯
starstarstarstar Theodora Mckenzie
I was impressed with this hotel. The staff greeted us and were very friendly. I think the best part about the hotel was that they were serving warm breakfast and it was pretty good!
starstarstarstarstar Christoph Patience
The pool area was fun. Music, laughter people simply enjoying the night out.
I plan on going again and bring my friends with me.
It was very nice and so much fun..the drinks are good and the servers at the bar were very attentive. 💯
starstarstarstar Theodora Mckenzie
Nós não ficamos no hotel. Nós estávamos lá para uma recepção de casamento. A comida estava muito boa. A equipe foi excelente. Agradável, educado e extremamente atencioso. O local oferece várias opções de socialização com vistas fabulosas do horizonte de Manhattan, mesmo em uma noite nublada
starstarstarstarstar Dorothy Mann
No nos quedamos en el hotel. Estuvimos allí para la recepción de una boda. La comida era muy buena. El personal fue excelente. Agradable, educado y magníficamente atento. El lugar ofrecía múltiples opciones para socializar con fabulosas vistas del horizonte de Manhattan incluso en una noche nublada.
starstarstarstarstar Dorothy Mann
Fuimos a tomar unas copas y nos trataron muy mal. No volveremos.
star Beatriz Manzano
We didn't stay at the hotel. We were there for a wedding reception. The food was very good. The staff was excellent. Pleasant, polite and superbly attentive. The venue offered multiple choices for socializing with fabulous views of the Manhattan skyline even on a cloudy night
starstarstarstarstar Dorothy Mann
Sáb ao lado da piscina. Torre fantástica de frutos do mar. Tacos de atum frescos e deliciosos. Os controles deslizantes foram excelentes! Não posso querer visitar novamente. Banda de funk e reggae também cria o clima perfeito.
starstarstarstarstar Jeff Schnee
O preço dos quartos ($ 700 / noite) é absurdo para o que você ganha. Havia cabelo em nossa cama quando chegamos e, em seguida, novamente depois que pedimos ao hotel para mudar os lençóis. As bebidas no telhado eram tão doces que deixei intacta. Não consegui beber mesmo depois de diluir. Não ajudou que esperamos 20 minutos para pegar as bebidas em primeiro lugar. Eles dirão oi e tchau para você 100 vezes enquanto você caminha pelo saguão, mas não se oferecem para ajudar com suas malas quando você os puxa do carro (embora tenhamos optado pelo serviço de manobrista). Nunca vi um lugar tão cheio de funcionários que não fazem nada. Quer se sentar à beira da piscina? Mínimo de $ 1.500. Quer fazer uma reserva no telhado? $ 100 mínimo. Seus preços indicam uma experiência de luxo, mas eles não sabem nada sobre como fornecer um bom serviço ou qualquer coisa chique.
star Julia Knight
El precio de las habitaciones ($ 700 / noche) es absurdo para lo que obtienes. Había pelo en nuestra cama cuando nos registramos y luego de nuevo después de que le pedimos al hotel que cambiara las sábanas. Las bebidas en la azotea eran tan dulces que las dejé intactas. No pude beberlo incluso después de haberlo diluido. No ayudó que esperáramos 20 minutos para conseguir las bebidas en primer lugar. Te dirán hola y adiós 100 veces mientras caminas por el vestíbulo, pero no se ofrecerán a ayudarte con tus maletas cuando las saques del automóvil (a pesar de que optamos por el servicio de valet). Nunca había visto un lugar tan lleno de empleados que no estaban haciendo nada. ¿Quieres sentarte junto a la piscina? $ 1,500 mínimo. ¿Quieres hacer una reserva en la azotea? $ 100 mínimo. Sus precios indican una experiencia de lujo, pero no saben nada sobre brindar un buen servicio ni nada elegante.
star Julia Knight
Sat poolside.Fantastic seafood tower.Tuna tacos fresh and delicious.Sliders were superb!Can't want to visit again. Funk and reggae band set the perfect mood too.
starstarstarstarstar Jeff Schnee
The price of the rooms ($700/night) is absurd for what you get. There was hair in our bed when we checked in and then again after we asked the hotel to change the sheets. The drinks on the rooftop were so sweet I left it untouched. Couldn’t drink it even after I watered it down. Didn’t help that we waited 20 minutes to get the drinks in the first place. They’ll say hi and bye to you 100 times as you walk through the lobby but won’t offer to help with your bags when you haul them in from the car (even though we opted for valet service). I’ve never seen a place so crawling with employees who are all doing nothing. Want to sit by the pool? $1,500 minimum. Want to make a reservation on the roof? $100 minimum. Their prices indicate a luxury experience but they don’t know anything about providing good service or anything chic.
star Julia Knight
Por mi trabajo estuve solamente en el hall y el salón de eventos. Me pareció excelente el servicio de los empleados y las instalaciones. Tienen servicio de valet parking, lo que se agradece porque el área siempre está repleta. El bar de la terraza me pareció divino, solo una lástima que no tenga más especio al aire libre. También vi de lejos un área de bar/piscina que estaba repleto y muy linda la deco.
starstarstarstar Florencia Saavedra
Muy buen lugar
starstarstarstarstar Nicolas Gama
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