The view is amazing and the fact this location is connected to the Mart. Also the pool was the best indoor pool!
starstarstarstarstar Ignacio
The hotel was nice, clean and the bed was comfortable. Going to the 15th floor to check in. No receipt was offered or provided at check out.
starstarstarstarstar Bernadine
Secure room and felt comfortable. Parking was expensive and did not seem to have any others options.
starstarstarstarstar Gregory
Staff and view of city. Poor water pressure and very expensive parking.
starstarstarstar Christian
The view was amazing!
starstarstarstarstar Raquel
The room was spacious and the view amazing. Bed and pillows were very comfortable. Everything was clean. Staff were all friendly and helpful. The concierge, was knowledgeable and offered some great suggestions. Need more condiments with the in room coffee stash.
starstarstarstarstar Verified Hotel Guest
Great location! Wonderful amenities. Kind of convoluted getting to the front desk, but well worth the effort!
starstarstarstarstar Teresa
Had a decent view Better signage telling where to go for checkin
starstarstarstarstar Verified Hotel Guest
Close to where I needed to be. Too far to walk, to checkin and parking.
starstarstarstarstar Verified Hotel Guest
location the rooms smelled bad, the roof was leaking and wet the bad, smelled of cigarettes, damp room, overall very disappointed with the stay
star Verified Hotel Guest
Location Staff was unfriendly and parking is too expensive. Have to get on 3 different elevators to get to your room.
starstar Verified Hotel Guest
Awesome location! Nice and clean. Easy to navigate. Staff was definitely under par - not friendly, no smiles, didn't seem like they liked their jobs.
starstarstarstarstar Janet
Location and view Our room smelled like smoke. And the coffee pot did not work .
starstarstarstar Edmund
Fantastic location. Low water pressure in the shower.
starstarstarstarstar Lori
Location and view Rooms were kinda cheap looking and old or kinda dirty looking.
starstarstarstarstar Verified Hotel Guest
Clean, spacious, accomidsting, comfortable bed and pillows Little awkward with the double elevators but not really anything that can be done on that no big deal.
starstarstarstarstar Michael
Nothing. When I checked out I do not think it was as money stars as I paid for!!!!
starstar Verified Hotel Guest
location beds cleanliness staff booked 2 king rooms got 2 doubles
starstarstarstar Verified Hotel Guest
Location
starstarstarstarstar Verified Hotel Guest
The staff was amazing, the concierge, she was so very friendly. She referred us to an excellent steakhouse Although i was very upset, i was told in the reservation that the breakfast buffet was complimentary with our stay. Not the case, i had to pay $35 for breakfast. Not happy
starstarstarstarstar Charlena
The beds, pillows, blankets are amazing! It is our go-to hotel for our girls weekends in the city!
starstarstarstarstar Verified Hotel Guest
It's cheaper and it's also in a good location in downtown. It's outside view is fantastic N/A
starstarstarstarstar Oladipo
All very good location No
starstarstarstarstar Martene
very friendly and helpful staff comfy bed close to brown and blue lines only drawback and very small one is it is a bit hard at first to find until you actually ask (lol) and find out u need to go to libby on 15th floor
starstarstarstarstar Verified Hotel Guest
Location and view of downtown Overpriced Parking
starstarstarstarstar Verified Hotel Guest
The front desk staff were great! In need of repair, regular cleaning and maintenance, standoffish doormen, absent bellmen. I found a champagne cork in my room, the lobby sitting area was dirty and wet and other guests dirty room service trays were left in the hallway for at least 8 hr
starstar Verified Hotel Guest
The staff and the location surpassed our expectations. Staff were courteous, pleasant everywhere we went from the time we entered the hotel until we left.
starstarstarstarstar Colleen
This hotel has been beautifully updated. Parking cost an additional $49 per night. There were few spaces. The spaces were cramped and our new car was dinged.
starstarstarstar Verified Hotel Guest
The Pool Timing & Tranquility! Just not a good day to do the Icy cold of Chicago!
starstarstarstar Roxanne
Indoor Swimming pool No microwave and cork screw in the room
starstarstarstar Verified Hotel Guest
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