Rooms were super clean and well kept. Beds were comfortable and rooms were spacious. Breakfast was excellent and delicious.
starstarstarstarstar Kyle Hosler
Dou 2 estrelas porque o quarto é limpo e eles forneceram detergente com uma esponja nova. Caso contrário seria 1 estrela. Nenhuma entrada sem chave ou check-in por telefone, conforme anunciado, sem cama king size como esperado e sem aquecedores conforme necessário. Sabíamos que chegaríamos a Henderson muito tarde, então gostamos da ideia do check-in on-line e da entrada sem chave. Queríamos evitar a necessidade de check-in no lobby. O check-in online não funcionou e não houve entrada sem chave. Fizemos reservas para uma suíte king size, em vez disso, nos deram uma cama queen size. Estava muito frio lá fora, nos anos 30, então estávamos ansiosos por um quarto quente, mas não havia calor. Em vez disso, o ventilador estava gerando ar frio, então desligamos o ar e tivemos que sorrir e suportar a noite fria. Graças à falta de calor, acordamos com dor de garganta e espirros. um programa que não usamos. Bela maneira de começar o fim de semana. Eu recomendaria este lugar para aqueles que não se importam ou se preocupam em obter o que você pagou, que não se importam com a temperatura e que podem precisar apenas de um lugar para dormir e uma mesa para trabalhar.
starstar Corinna C
Muy tranquilo la habitación muy limpia.
starstarstarstarstar Kim Arriola
la estadía muy agradable, personal de reseccion super especiales, la joven que nos recibio como 8 pm que llegamos el dia 29-12-21 fue super especial. la habitacion muy comodas, picina agua termales, busn desayuno, personal de aseo y manenimiento super especiales y atentos, seguridad excelente en el hotel. ahi volveriamos las veces que sea. YO RECOMIENDO ESTE HOTEL. esta acto para el buen trato al turista y lo mejor de todo es que respetan las reservacion hechas tiempos anteriores. parqueo amplio, cafe todo el dia, excelente gyn, buen suministro de tualla, papel higienico y ropa de cama. incluso cuenta con area paa realizar carne asada y aprovechamos haciendo una. agradezco al personal en general el cordial trato y que DIOS les bendiga. espero pronto volver y ni lo dude; volveria al mismo hotel. todo queda muy cerca de el, y a la vez seguro.
starstarstarstarstar Eduardo aguilar diaz
I give 2 stars because room is clean, and they provided dish soap with a new sponge. Otherwise it would be 1 star. No keyless entry or check-in by phone as advertised, no king size bed as expected, and no heaters as needed. We knew we would arrive to Henderson very late, so we liked the idea of the online check-in & keyless entry. We wanted to avoid the need to check-in at the lobby. The online check-in didn't work and there was no keyless entry. We made reservations for a king size suite, instead we were given a queen size bed. It was very cold outside, in the 30's so we were looking forward to a warm room, but there was no heat. Instead the fan was on generating cold air, so we turned off the air and had to grin and bear the cold night. Thanks to no heat, in woke up with a sore throat and the sniffles.... When we called the front desk to let them know about these concerns they weren't able to offer a solution, other than offering to give us points for a program we don't use. Nice way to start off the weekend. I would recommend this place to those who don't mind or care about getting what you paid for, who don't care about the temperature, and who may just need a place to sleep and a desk to work.
starstar Corinna C
Quarto era confortável e no 2º andar, então você não podia ouvir os aviões diretamente em cima. Café-da-manhã foi buffet padrão Marriott. Eu amo os waffles.
starstarstarstar Mike Andruski
Aluguei este quarto e não esperava que fosse tão AGRADÁVEL E LIMPO! Estive na Strip e aluguei quartos (não vou dizer os nomes lol), mas o Marriott aqui na residência é muito melhor do que os hotéis da Strip. Eu recomendo a família e amigos para ficar aqui! Além disso, o Houseman Eli é muito gentil, respeitoso e sempre disponível para atender às necessidades dos hóspedes. sem perguntas. ele faz um ótimo trabalho!!
starstarstarstarstar Alessia Estrada
I rented this room and i did not expect it to be this NICE AND CLEAN! I've been down the strip and rented rooms (i wont say the names lol) but Marriott here at residency is so much more better than those hotels in the strip. I recommend family and friends to stay here! Also the Houseman Eli is very kind, respectful, and always there to attend the guests needs. no questions asked. he does a really great job!!
starstarstarstarstar Alessia Estrada
Room was comfy and on the 2nd floor so you couldn't hear the planes directly overhead. Breakfast was Marriott standard buffet. I love the waffles.
starstarstarstar Mike Andruski
*** Este hotel está diretamente sob a rota de pouso do aeroporto, então se você não se importa em ouvir jatos pousando a cada 5 minutos, procure outro lugar. ***O quarto era bom, embora a máquina de fazer gelo na geladeira não estivesse funcionando. A situação do estacionamento é meio ruim, com vagas insuficientes no lado leste. Quarto e hotel limpos. O café da manhã poderia ser melhor, com um pouco mais de variedade, mas não tão ruim. A localização é excelente, exceto pelo problema da rota de vôo.
starstarstar Joe Kuykendall
This is a hard one....originally SPG now it's Bonvoy. Now when I get a room they never read my profile (the whole reason I am with a group to begin with perks!) I had to cancel my other reservation at 10pm at night because no one could go and take the feathers out of the room!! No one could give me bedding without feathers either! With all that being said..... This place was great❣ Myra made sure everything was done before I even checked in. The woman on the phone who did my new reservation was great as well❣ Wish I could remember her name. This was nice, easy and quiet. Plenty of parking. Very typical Residence Inn
starstarstarstarstar Minntahoia Matsui
***This hotel is directly under the landing flight path of the airport, so if you don't mind hearing jets land every 5 minutes, look elsewhere.***
Room was good, although the ice maker in the fridge wasn't working. Parking situation kinda sucks with not enough spaces on the east side. Clean room and hotel. Breakfast could be better, with a little more variety but not too bad. Location is great except for the flight path issue.
starstarstar Joe Kuykendall
While the accommodations were far below expectations, the staff was friendly, professional and attentive. The kitchen only had 3 small spoons, 2 small coffee cups and 2 glasses for a 2 bedroom suite that sleeps 6. The mattress for the pullout sofa bed was stained and bedding had to be requested twice. Toilets were dirty and our socks turned brown due to dirty carpets. Multiple calls to the staff due to noisy upstairs guests were made but the pounding continued for 2 days. Breakfast was well done and the staff always greeted us with a smile. My rating is high due to the staff... Without them, the rating would have been only 1 star.
starstarstarstar Shelley E
Beautiful place and fantastic Breakfast!! They have so much to offer u from oatmeal to cold cereal and scramble eggs, fruit and fresh cooked waffles plus yogurt and coffee or tea and different juices. U can also have eggs with salsa in a tortilla We really look forward to Breakfast, Delicious
The rooms are very nice clean and beds super comfortable, don't even want to leave this place, highly recommended
starstarstarstarstar Ada Varela
Me encantó este hotel, esta ubicado en una zona muy tranquila, la habitación estaba muy limpia y todo en muy buen estado, además incluye el desayuno buffet que está muy bueno, todo estaba muy rico, el personal es muy amable, las habitaciones son amplias, el estacionamiento es muy grande
starstarstarstarstar Paola De La Mora
Nada excepcional. La atención muy amable y la cama riquísima. El baño X y las amenazadas también. Pasan los aviones muy cerca y por encima causando ruido
starstarstar Louis de Choulot
Excelente lugar para quedarse un rato largo. El lugar es supercomodo y los empleados muy amables. Las habitaciones son mas al estilo departamento por lo tanto estan 100% equipados como para que uno pueda hacer su propia comida o ir al supermercado y guardar en la heladera.
starstarstarstarstar Alejandro Semprini
Cómodo y buena atención al cliente. Esta justo bajo el camino de aviones que despegan... Si quieres dormir junto a la piscina va a ser un poco complicado durante el día :)
starstarstarstarstar Martin Trujillo
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