Although it is a great location, it is the staff that prompted this 5 Star review. Frank, upon check-in, made us feel welcome. Everyday, we exchanged greetings which we appreciated. Upon checkout, he noticed an issue which we determined needed to be corrected. Both he and Phillip quickly fixed the concern and kept me informed as to the status. Great job.
Equally appreciated is the staff during breakfast. Lily, our hostess was so supportive. She took great care of our family. Nancy, our server, was amazing as she took care of our many questions. The food and service was great. We will stay at the Capital Hilton again. Thank you.
starstarstarstarstar Mitch M
O hotel era muito bom. O nosso quarto era bom e espaçoso. A cama embalava você como uma nuvem, assim como os travesseiros. E o buffet de café-da-manhã foi muito bom também. A única coisa que não gostei é que não havia geladeira no quarto. Fora isso foi muito legal. Essa é a razão para 4 estrelas em vez de 5. Ah, e bons restaurantes a uma curta distância.
starstarstarstar Tyrone Little
We had a nice stay at the Capital Hilton. The employees are very friendly, they gave us water bottles and offered a lot of help in getting around. I loved going to the gym in the first floor- the equipment is really nice. I wasn’t a big fan of the room we were given, it was in the corner— close to another unit and it was small. It was probably meant for a two bedroom suite- I did not like our room assignment. The hallway and room itself is a bit outdated but it was kept clean. The lobby is beautiful, the elevators were quick to come! We weren’t a big fan of the pillows but that is just our preference.
starstarstarstar Krista CS
Very clean. Beds were comfy. Good water pressure. Very friendly staff.
Rooms adequately sized for a city hotel. Love the extra light the corner city view room offers.
The breakfast buffet was lacking, especially at the price.
Drinks and ice cream at the bar area were good. Wish there was a coffee spot in or closer to the hotel.
starstarstarstarstar Courtney Kay
The hotel was very nice. Our room was nice and spacious. The bed cradled you like a cloud as well as the pillows. And breakfast buffet was really nice as well. The only thing I disliked is there was no refrigerator in the room. Other than that it was very nice. That's the reason for 4 stars instead of 5. Oh, and nice restaurants within walking distance.
starstarstarstar Tyrone Little
This is an older hotel that felt clean to me. I read some of the reviews and was very concerned about our stay but I must say our short 2-night stay was pain free. The room was big enough, clean, no smells or dirty carpet.The furniture had some minor dings and such but did not detract. The location was great for walking around and we felt safe. All the employees were pleasant and professional and seemed happy to be working there.
starstarstarstar blue Star
Estou feliz por termos ficado neste hotel. Recebidos por uma equipe de trabalho na recepção e fomos capazes de fazer o check-in um pouco mais cedo. Cara muito legal e amigável. Tivemos uma surpresa que o quarto era maior do que pensávamos e estava limpo, nos sentimos muito bem-vindos. A cama e os lençóis eram limpos e confortáveis __isso é importante quando você está viajando. Ótima localização fácil de chegar aos lugares que plantamos para visitar. Obrigado novamente!
starstarstarstarstar Emily C.
Por la calidad de la habitación y la atención de todo el personal
starstarstarstarstar Jose Angel Bolea Escartin
I’m glad we stayed in this hotel. Greeted by a staff work at the front desk and we were able to check in a little bit early. Very nice and friendly guy. We got a surprise the room was bigger than we thought and it was clean, we felt so welcome. The bed and sheets were clean and comfortable__that’s important when you are traveling. Great location easy to get to the places that we planted to visit. Thanks again!
starstarstarstarstar Emily C.
Friendly staff and professional with high quality service and attention to details as expected to Hilton. Rooms are big, spacious and comfortable compared to nearby hotels with same/similar rates. Great location also near at restaurants, White house and capitol. Will definitely come back to this hotel if I go to DC again.
starstarstarstarstar Jeffrey Vicente
Serviço excelente! Adorei este hotel e definitivamente voltarei se eu for a DC novamente. Bem conservado e limpo. Só gostaria que os lençóis fossem um pouco diferentes. O meu às vezes coçava. Mas isso também pode ser devido à forma como minha pele reage ao clima frio. Honestamente, tudo foi tão perfeito que não consigo encontrar algo para reclamar. O bar/restaurante na entrada fica aberto até meia-noite. É ótimo para pendurar quando você não quer sair novamente depois de um dia de passeios turísticos.
starstarstarstarstar Daniel Lopez
Excellent service! Loved this hotel and will definitely come back if I go to DC again. Well kept and clean. I only wish the bed sheets were a little different. Mine felt itchy at times. But that could also be due to how my skin reacts to cold weather. Honestly everything was so perfect that I can't find something to complain about. The bar/restaurant at the entrance is open till midnight. Makes it great to hang when you don't want to go out again after a day of sightseeing.
starstarstarstarstar Daniel Lopez
Este hotel é cinco estrelas.🔝🔝🔝 Atendimentofantástico pessoal super educado e bem disposto. O Hotel está localizado na baixa da cidade e é perto de tudo que os hóspedes precisam. Esta a 5 minutos da Casa Branca e dos monumentos da cidade. Segurança fora de série é tudo de bom amei a estadia.
starstarstarstarstar Carmen Makombe
Ótimo hotel. Serviços e instalações condizentes com o preço. Boa localização.
starstarstarstar Osvaldo Alvarenga
Excelente hotel...ficamos 5 dias incríveis
starstarstarstarstar Silva Marcos
A princípio o preço é razoável. Só que vão se agregando valores e aumentando o valor conforme o horário. Foi nos cobrado uma taxa para estacionar o carro de $ 60,00. A princípio não quisemos. Porque foi a 1°vez que me cobraram o estacionamento de um hotel. Como não achei onde guardar, o preço mudou para $77,00. O pior aconteceu no saguão, estava conversando e caminhando para a saída. Veio um funcionário e pediu para mostrarmos a chave do quarto em que estávamos. Mostrei, fiquei chocada com tão procedimento arrogante e preconceituoso.
starstarstar Elenise Muhs
Ótimo
starstarstarstarstar Ricardo Neubarth Phillips
The service is excellent. While the Capitol Hilton make lack some amenities, like microwave, the service is second to none. Whenever I'm in DC for business I stay at Capitol Hilton. Rosa, House keeping supervisor, Alicia, Theresa and Darryl at the front desk are exceptional.
starstarstarstarstar Sammy Wright
Ótima estadia, bom hotel do lobby ao quarto. O quarto era muito limpo e espaçoso. A equipe foi incrível, permitindo que eu fizesse o check-in mais cedo, o que ajudou a configurar meu dia de reuniões até os arranjos de corridas de táxi. Ótima localização também.
starstarstarstarstar Nick Benoit
Great stay, nice hotel from lobby to room. The room was very clean and spacious. The staff was incredible from allowing me to check in early, which helped set up my day of meetings to the arrangements of cab rides. Great location as well.
starstarstarstarstar Nick Benoit
Fiquei porque era 4 estrelas Uma instalação que não é quatro estrelasEm quartos de hóspedes em geral Sem chaleira, Sem geladeira, sem cabo de carregamento Sem pijama, sem escova de dentes Foi, mas a limpeza foi perfeita.O estacionamento custa $ 60 por noite, então é mais fácil estacionar no porão dos prédios ao redor Se você chegar tarde da noite, pode estacionar mais barato.É adequado para passear, pois você pode caminhar até a Casa Branca.A segurança está bem, então estava tudo bem com as crianças
starstarstar Henri Walson
Thank you very much to the staff who helped us: Mr.Victor (receptionist), Mr.Harlon (electrical engineer), Ms.Nancy & her team (restaurant)
All of them had been very welcoming, making my son & I very comfortable, kind, courteous, compassionate, humble, helpful & efficient!!! We had a great conversation with Ms.Nancy who is very sociable, friendly, compassionate, guiding, kind, giving good advice, courteous, helpful, respectful, hard worker. helpful, fast & efficient with her team. She is an inspiration!!!
We did 1 night & that’s was a great experience!!!
starstarstarstarstar Honest T
Muy rico todo
starstarstarstar Julio Marquez
El cuarto estabalimpio, la cama muy cómoda la gente era servicial, me agrado estar ahi
starstarstarstarstar Margarita Verduzco
Esta muy bien ubicado pero en temas de servicio se queda corto, hubo varios problemas en cuanto a higiene el cuarto … pero de ahí en fuera buena opción por ubicación y precio
starstarstar P Da
Always receive excellent service. There is plenty of room to move around. The bathroom has a nice size shower and one of those makeup mirrors that are wonderful to put on makeup without having to look for eye glasses.
starstarstarstarstar mae arg
I came here on a personal trip and couldn't be happier. The location is great, very close to the White House and within walking distance to numerous Smithsonian museums. Also very close to multiple Metro stops and was easy to get to from the airport. One unadvertised bonus of this location is the CVS pharmacy attached to the building, it was a very convenient way to get snacks and drinks, and anything you may have forgotten to pack.The hotel itself is nice. The room itself was very comfortable, and bigger than I expected. I didn't expect to have a very good view, but even there, it was better than I expected. It would be nice if the rooms came with a fridge/microwave standard, but all it took was one phone call, and I had a mini-fridge within ten minutes.That brings me to one of my favorite things about this hotel thus far, the customer service! They do a great job and I'd definitely stay here again.
starstarstarstarstar Nathan Hanson
Front desk muy rudo para los huespedes que hablan idioma español. Precios y ofertas muy altos.
star Isaac Guido Rangel
Muy buen hotel, muy buena atención, lastima que no limpien las habitaciones todos los días. Entiendo que durante la pantemia fue algo necesario, pero ahora que dentro del hotel nadie usaba máscaras, me parece que es solamente para ahorrar dinero, dinero que no nos descuentan en las facturas y quedan en la ganancia
starstarstarstar Daniel Odessky
wonderful place, easy access to many interesting places in Washington DC
starstarstarstarstar Pithan Chandra
Habitación limpia..a 2 cales de la Casa Blanca, pero no tienen servicio de hielo ni agua! Debes comprar tu propia agua.. El ballet parking es de $62 por noche
starstarstar Dora Leon
Está muy bien ubicada, hay varios restaurantes cerca y lugares para comprar un buen café. Está cerca a la Casa Blanca, tanto que se puede ir en pie. La habitación donde quedé estuvo bonita y limpia, la cama muy cómoda. Me quedaré de nuevo aquí sin duda.
starstarstarstarstar Hannah Riddle de Rojas
Está muy bien ubicada, hay varios restaurantes cerca y lugares para comprar un buen café. Está cerca a la Casa Blanca, tanto que se puede ir en pie. La habitación donde quedé estuvo bonita y limpia, la cama muy cómoda. Me quedaré de nuevo aquí sin duda.
starstarstarstarstar Hannah Riddle
Amabilidad, limpieza ? . Muy buena atención hacia el cliente. Lugar céntrico. Tuve un problema grande con un taxi que me recogió en el hotel. Envíe mail al hotel, y aún estoy en espera de contestación.
starstarstar Anabel Ruiz
Estuve en Septiembre del 2012. Muy buen hotel con una habitación enorme. A menos de 200 mts de la Casa Blanca y del Mall. También muy cerca de las bocas del subterráneo.Muchos comercios para desayunar, almorzar o cenar. Muy recomendable.
starstarstarstar Martín Fernández
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