Excelente hotel, limpo e organizado. Estacionamento muito caro, mas é o padrão de San Francisco.
starstarstarstarstar Pablo Pohlmann
Muito bom!
starstarstar Renata Olistos
Quarto excelente, staff solícita e atenciosa.
starstarstarstarstar Paulo Brumatti
Hotel localizado na parte alta, então se prepare para descer e subir ladeiras até a Union Square...quarto grande confortável com cama e travesseiros de ótima qualidade, banheiro com closet, internet rápida. Único senão, fica por conta do carpete nos corredores e quarto que desencadeou alergia respiratória.
starstarstarstar Rose Borges
Todo OK
starstarstarstar Diego Carrera
Hotel bem localizado mas sem café da manhã incluso.
starstarstarstar Bianca Credendio
Custo benefício
starstarstarstarstar Angelica santos fries
Lindo hotel, mas longe de San Francisco.
starstarstarstarstar Marcos Costa
I was able to drop the car at 10am ,and my bag, and go tourist till 3ish. Checked in, an out on the town again. Great room. Towel warmer, earplugs for light sleepers, door between shoer/toliet and rest of sink area, with a door their too. Small desk, some chairs, fridge, wish I had been staying longer. Drive up the hill was a bit scary.
starstarstarstarstar jana sallee
Me encantó todo, el hotel, su ubicación, limpieza, la atención del personal especialmente el señor que nos recibió ORLANDO
starstarstarstarstar Beatriz Toro Osorio
Line to check in with single person at the desk taking awfully long time with one customer. Apparently their “system” is down. Well then doesn’t it make sense to call other hotel employees to proceed the guests in parallel? Add to this, while I am in my room, another guest walks in - yes walks in after using their key card to open my room. Coffee machine wasn’t washed up nor stocked with milk pods. Did stay here 2019 and it was unremarkable, and post covid things have gone down hill.
star Gartheeban Ganeshapillai
Beware of surprise charges they’ll add to your bill saying we add this ‘urban bundle’ fee or some other made up fee to all rooms.
Also the rooms that are on the side of street are NOISY (trams, sirens)
edit: Victor, please don't lie in your response here. I never interacted with you but a lady who was at the front desk. No one told me about the hidden fee. You are free to reach out to me about this on call or email if you care about your customers and really want to correct this.
star Shivani Pant
Absolutely great hotel with nice, clean, comfortable rooms and excellent staff! Good location near to Chinatown and Little Italy. The street view is unforgettable with cable cars!
starstarstarstarstar Zsuzsa
Great hotel with art exhibits. Located right at a convenient corner of California and Powell streets where the cable cars intersect. Loved hearing their bells. We had a spectacular view of the city. All the staff were excellent. $18. for a mediocre personal size pizza in their restaurant was a bit much with all the excellent food SF has to offer just down the block though.
starstarstarstar Tina Bjorklund
We booked a suite on the hotel website 6+ weeks prior to our vacation March 2022.Three weeks prior to travel we received an email stating due to a "computer glitch" the suite was double booked so no longer available to us but they could offer us another suite that was 1/4 the size of the first. After responding to the email requesting to cancel the reservation, I did not hear back and had to call to cancel reservation.This is just a caution when you book - they seem unorganized so you may want to have a backup plan.
star Pamela
Overall great Hotel with nice rooms. but prepare to pay for your room twice. we booked via "hotel tonight" in advance which was also clearly confirmed by the clerk at check in. after our pleasant stay we were shocked to see that the full hotel price was booked t to our credit card once again. after reaching out to hotel tonight it was pretty clear that the mistake was on the hotels side and that everything was already paid in advance. confronting the hotel via email resulted in no reply, when I called them they told me they couldn't do anything because "their systems are down". so to this day I'm stuck with a double payment. the hotel itself is very nice though, just be aware that you may have to pay double the price.
star Marius Schwerhoff
Excelente hotel con gimnasio, pileta, restaurant. Muy buena ubicación en un barrio muy lindo cerca de la catedral.
starstarstarstarstar Esteban Canessa
Muy buena experiencia. El día de mi arribo me atendieron muy mal, pero por una persona oriental. No daría malas estrellas, check manager quien es...
starstarstarstarstar Javier Leandro Chiterer
Está en remodelación y no avisan eso cuando reservas. No tiene room service y cualquier cosa que necesites debes bajar a decir a recepción.
starstar Tatiana Amor
Excelente hotel. Todo muy cómodo. Fitness center con todo lo necesario para hacer ejercicios. Incluso ofrecen bicicletas sin costo extra para usar durante el día. Totalmente recomendado.
starstarstarstarstar Luis Alejandro Crespo Falco
Limpio, elegante, los ascensores tienen música de un grupo rockero, el wifi es impecable, así como el baño. No olvidar revisar los libros de la biblioteca. El cobro me parece complejo, y si al final estan todos los items incluidos debería de simplificarse. En cuanto a la ubicación me parece que se ubica una o dos cuadras muy arriba.
starstarstarstarstar Francisco Salazar
Ubicación, perfecta para tener la excusa de tomar el cable-car y cerca de buenos restaurantes y de las tiendas de Union Square Buenos servicios, aunque hay que pagar el "fee: urban" Excelente regadera y wi-fiExigencia de pago extra por habitaciones en pisos superiores y con vista; al negarme al "up-grade" me asignaron quizás la peor de todas, nada parecida a la mostrada en las fotos .... atención, no fiarse !!! La cama muy "blanda" para nuestro gusto, que preferimos un colchón-jergón firme.
starstarstarstar Gianfranco Foglietta
Nuestra estancia en el hotel ha sido maravillosa. La atención de los trabajadores excelente, cabe destacar en especial la acogida por parte del aparcacoches de horario de noche. Gran persona y gran profesional. La habitación y el baño en excelentes condiciones así como la limpieza. El único punto desfavorable ha sido el ruido exterior ya que nuestra habitación tenía vistas y estaba orientada a la calle, aunque pudimos disfrutar de los fuegos artificiales en fin de año. Calidad precio coherente, aunque una noche dejamos el coche en el parking del hotel y fueron 52 dólares + taxes (14%), lo cual nos pareció demasiado caro. La localización del hotel es perfecta, muy buen atea, segura y cerca a unión square. Lo recomiendo!
starstarstarstar Mónica González
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