Thought that my stay here was going to be nice because of the semi-high rating and the fact that I paid extra for a mini suite but I was WRONG! Please look at the bad reviews before booking because they say the same thing and have been saying the same things for years! Not sure how the rating is so high....
The front desk staff was extremely friendly when I checked in but after that, everything went down hill. The rest of the staff was unfriendly and unpleasant. The TV in my room changed channels on it's own so I couldn't watch TV. They're also made so you cannot hook up a personal device (like a laptop) to them, so I couldn't work during my stay. There is a mini fridge but no microwave at all in the building, so leftovers are useless. It seems like they just want you to keep purchasing their expensive food.... but what about if you have a baby that needs a bottle or something? Parking at the location is not guaranteed - I had a work call and got a ticket because I was unable to move my car in time. Had a horrible experience at the location. And everything in the hotel looks outdated and dirty. The room isn't that bad but for the price, you might as well stay at a Motel or kick out a little bit of extra money to not be somewhere with such bad service and zero amenities.
star M M
Great location if you want to be near the night life and other casinos. The rooms are spacious and comfy and the water pressure and temperature are perfect. It's difficult to deal with customer service when there are issues; they are very dismissive. I recommend booking from a 3rd party for the discounts (of course, always call the hotel and compare prices first) but there will always be a separate resort fee, as with most hotels and casino's. The casino smells like the rest but the kids area seems to have better odor control. Worth the stay 🎪
starstarstarstarstar Lauren Watkins
No sirve no tiene alberca y te cobran asta el Internet después de pagar el hospedaje te cobran por el jabón y el papel
star Adrian Ortega
Para visitar es un lugar muy bonitomuy lujoso hotel delo mejor 👍🏻pero para jugarno es un robo aojos abiertos esmejor tirar el dineroal mar iy tediviertes más eso lo mi experiencia no digo que así sea con todosvallan y después contarán la de ustedes
starstarstarstar Rafael Moreno
Bueno empezaré a escribir desde el inicio que es la llegada . Llego y línea ya es larga había una cantidad aproximada de 4 personas en caja , y dije " OK esta bien" Pensé no estamos avanzando rápido pero estamos constantes . Pero nosotros llegando a la mitad de la línea y se van todas excepto una . Mi queja es que hay aproximadamente 12 computadores y solo hay una , la línea se volvió super larga ya esta por dar una vuelta son casi las 3:00 de la tarde . Esa es mi única queja pero vale la pena todo el servicio,el hotel y el casino son muy buenos pero deben mejorar en eso .
starstarstarstar Yenifer Camarillo
Great place to stay! Our room was really clean including the mattress..yes, we are those people that check before we put our heads down. The remodel looks really nice. The light colors made for a bright comfy feel. Only issue is that the room doesn't have any ventilation...Super stuffy. Front desk is super friendly. The Ladies that I met in Room Service are quick, efficient and all had nice personalities. Thank you.
starstarstarstarstar Jacqulyn Watts
Muy bienien atendidos y para los niños perfecto mis nenes sedivirtieron mucho
starstarstarstarstar Jorge Guerrero
I didn’t stay at the hotel just wondered the casino. The Circus area is really cool. Definitely a good spot for kids. The actual casino itself is starting to look a little dated. There are three casinos in a row so you can easily navigate between all of them. They also offer circus shows but we were told due to Covid they don’t offer the shows every day and no one knew exactly when they had the show.
starstarstarstar Emily Santos
Se respira la nostalgia de ser un lugar emblemático de Casinos. El lugar está muy tranquilo y para pasar un rato vale la pena.
starstarstarstarstar Israel Lopez
Mi experiencia no fue muy buena me dieron un cuarto con un abujero en la puerta le tuvimos que poner un pedazo de papel para que no pudieran mirar hacia dentro y después de todo no me regresaron mi depósito sabiendo que la puerta del cuarto se podía mirar hacia adentro y se quedan con mi depósito sabiendo que les dejamos el cuarto sin ningún daño
star Winter Night
The room is very spacious. The bed is a little firm but the fluffy pillows make up for it. Everything works great in the room, the bathroom is nice and cleaned. I love how they stocked up the supplies in the bathroom. The workers are so professional and really nice. Very Affordable! Free wifi and room comes with a nice Television which has good channels. The only reason I don't give it 5 stars is because the coffee machine in our room. I realized its never been cleaned. I put water through it and had brown chunks came out that is not coffee and the chunks looks a little slimy. I wanted coffee but not that bad. Kinda disappointed in that. However Everything else is cleaned. I definitely recommend. I will for sure come back next time.
starstarstarstar Ciera Barron
I was worried reading reviews on here, but our experience was very good. The halls and room smelled extremely clean. We walked into to a clean and well set room. We were given the top floor with an amazing view, for a great price! Everything was truly clean.The midway games are very good! I do see how they are able to offer cheap rooms! They keep you spending your money here playing games! Perfect for a family.The tram didn't work most of the time. Our building was pretty far, so the walk, every time you needed to play, go to your car, luggage was an awful walk. They do need more accessible walk ways, as we had a stroller, and were carrying it up and down stairs. If you are in a wheelchair, this place will be difficult for you.All in all, for the price, I think it is a very good value.
starstarstarstar Ashley Olsen
Fue una experiencia maravillosa la que viví allí en sus instalaciones sus habitaciones son muy lindas limpias y cómodas volveré junio 2022
starstarstarstarstar Didolivia Yendi
Elevators were awful and it was not very wheel chair or stroller accessible. You have to call someone to unlock the elevator for you to let you in then again to let you out. The elevator wasn't very big so we got stuck because we blocked the sensors.
The elevator to our room was a normal one and we got stuck in that one too. You have to use your room key then enter the floor you would like to go to. One time it worked for me but not someone else. Another time my family member entered her floor and it took her to 3 different floors but wouldn't go to the one she wanted.
After driving for days to get here we were exhausted and it's not the experience we were hoping for. It was hot inside the building and the whole place smelled like strong cigarette smoke.
I was under the impression that it would have been a great place to take my toddlers given that they had an arcade.
The arcade was very expensive most games were around $1.25 to play but some were even $6! Most of the staff in the arcade seemed to be young teens that didn't really want to be there. The shows weren't playing until later in the after noon. Most of the restaurants and bars were closed. If you plan on stopping in during the middle of the day there isn't much to do.
In our room the ac was broke. It blades cold air and we couldn't get it to shut off of adjust them temperature. There was also dirty, used Q-tips all over the floor.
Usually I'm not one to complain. I look at the bright side of everything. This experience however made it a challenge to do so. I had high expectations and felt very let down.
.
starstar Jasmin Barnes
Imagine um lugar com uma decoração cafona!!! É aqui. O cheiro é estranho.
starstarstar Adilson Liebsch
El cuarto estaba totalmente sucio, la carpeta y las camas llenas de cabello y con basura 😡😡😡los baños llenos de pipí tanto la tapaderas del toilet totalmente no recomiendo el hotel y si lo rentan recomiendo que chequen antes de acostarse y entrar a los baños. Las personas que fueron a limpiar estaban también molestas porque no fuimo las únicas personas que reportamos sucios los cuartos y el baño y todavía tuvieron el descaro la persona de la resection de cobrarnos 20 dólares más por habitación.
star Maria Torres
...o
starstarstarstarstar Robert Belvini
O máximo com o preço mínimo
starstarstarstarstar Mauricio Carias
Muito divertido...:-)
starstarstarstarstar Contabilidade Bombinhas
O.
starstarstarstar Mandy W
Aqui en Rino
starstarstarstarstar Lilia Garcia
Amei o Cassino infantil, vale a pena conhecer! Mto divertido e as crianças conseguem ganhar muitos prêmios! Os brindes são muito bons e a criançada sai de lá super feliz! Vi crianças ganhando em todos os jogos! Tudo lindo, colorido e alegre!
starstarstarstarstar Eslí Gadiel
Magníficos. Y. Muy. Amables
starstarstarstarstar Jose Alvarado
So I originally reserved motel 6. What a nightmare!! We would not stay there and so we were looking around last minute and found a room at circus circus. The room was clean and way nicer than we expected. The bathroom was huge. The staff were so friendly and helpful. It was our first time here and whenever we had questions about the casino we were met with superior customer service! Plus all the casinos are linked with the same rewards card and all connected to the hotel. Free parking and even the parking garage was connected to the hotel so no need to walk on the street.
The rates were amazing! We had a blast at the casino we won like $150! Security was super nice. I cannot wait to come back here again.
Thank you circus circus staff!!
starstarstarstarstar Jessica Vanlone
Very nice place. Rooms are spacious staff was good. Alot of places in the hotel were closed. Not sure if it was for covid19 or lack of staff. But I thought some of the gift stores should be open. Especially being there for Street Vibrations. Too many people to be missing out on money. But hey not my business right? The hotel is connected to two other casinos so as long as you are OK with a little stroll... you can find something open to your liking. Over all had a great experience. Will definitely be back again.
starstarstarstar Donte Lewis
Very nice room booked. In Reno for family emergency and they waived the resort fees for us because we wouldn't be using the non room amenities. Very enjoyable experience. However valet parking was closed all 3 days we were there. Totally unacceptable
starstarstarstar Robyn Hutchison
Nice place.Lots of things to do for kids and young at heart. Lots of games like being at the fair. But beware the once the taxes and resort fees are added the room charges double the price. Which is probably true for all the resorts. It was nice to have wifi and parking.
starstarstarstarstar Arun Rohila
Visited there with my family and my friends family and we had four kids with us. All of them including all the adults had really fun playing the games. Me and my five played almost 10 games and won so many plush toys.
There is something for everything I'm sure you would go and find something that you love since your childhood and you will definitely try to win that game.
They have a kiosk machine on which you can get a new card or load your old card. Machine accepts both card and cash which is really easy to use.
Stuff is friendly and helpful. Overall the place is really good for kids I would strongly recommend to keep this in your visit list whenever you go to Reno with your kids.
And I'm sure even if you visit it as an adult without kids also you would love this place.
starstarstarstarstar Vinay Bakshi
Restaurants are closed for Covid, the casino has a great variety of old and newer slots, which is nice. The cocktail waitress Jenny I great-super friendly. John, the slot machine maintenance fella, was also awesome. They made the visit enjoyable.
starstarstarstar Luke Phillip
Wasn't the worst place we have stayed while traveling the room rates are overpriced for a out dated space the room was pretty dusty and with no exhaust fan in the restroom it was like a sauna in the entire room after you showered ridiculously hot finely opened the door to the hall the get the humidity out of the room. The hotel house keeping department pretty much sucked talking on their phones while working didn't even acknowledge guests seeking to exchange towels one woman was actually on a conference call on her laptop for over an hour what I did like about the place was the bell hop service workers very dedicated and helpful to guests great group of guys the desk attendants were also friendly and helpful. It's nice that the casino next door are connected we enjoyed the bakery nextdoor
starstar Melissa Liddell
Esta muy bien
starstarstarstar Miriam Salvador
I thought the stay was great value! The rooms were clean, comfortable, and we had a lovely view from the top floor. It's easy to access the other casinos. Personally, I stay at casinos because of the low cost. I really don't care about the restaurants or gambling.Lots of spots were closed due to COVID - which is totally understandable.Only 4 stars because: the hallway going to our room was so hot, big gap at the bottom of the room door that lets in light, and no pool and you can't use the Silver Legacy's.
starstarstarstar Samantha Robinson
Muy contenta tenía otra espectativa,y a la hora de llegar ahí definitivamente me encanto el personal muy amables, serviciales además de que ofrecieron u. Descuento! Simplemente feliz ! Si un día vas a Reno Nevada este es un buen lugar para hospedarse !
starstarstarstarstar Familias_activas Katty BRosas
Me encantó éste lugar, ya que en el casino hay área de niños y mis hijos también se divirtieron jugando. Espero pronto regresar 100% recomendado.
starstarstarstarstar Everling Reynoso
Buena estadía
starstarstarstarstar Antonio Barreras
Circus Circus es un lugar paralas familia, de noche para los padres y de día para los niños,y es muy agradable, muy divertido, para descansar desestresarse y pasarla víen.
starstarstarstarstar Yolanda Garcia
no me gustó mucho porque es un Ascó no estaba limpio jedias y demasiado el pagó y supuestamente un cuarto bueno no digo un vip pero asiado y mal servicios al cliente mi maleta la llevé del garaje hasta él cuarto yo he hetado en él dorado y las atención es excelente el servicios..Ok
starstar pedro Castro bonilla
Easy to get to, and lots of room in the parking garage... 5 stars. Two people doing check in with a huge line (and lots of screaming children...)... 4 stars. The room was beautiful, comfortable, and BIG... 5 stars. The casino was dated... 4 stars. NO live table games... 3 stars. Half the shops and restaurants closed... 2 stars. Mask-holes telling you that you have to wear a mask anywhere in public, even when you are eating or drinking... 1 star. They shouldn't expect me back any time soon.
star Ugly George
No me pareció en esta ocasión por que observamos que la habitación no sehabia limpiado apropiadamente. Y se supone que se ha revisado por los protocolos de COVID y merece más y mejor atención 👎
star Iris Maravilla
Yes, it was a great Father's Day weekend at Circus Circus. I sure miss the days when rooms were $33 bucks! It was a good time. I played poker and won. My son hit 2 nice jackpots on slot machines. We had a lot of wonderful food! It's nice to be out again!!!! We were 7 people total.
starstarstarstarstar Thomas Smith
It was fun gambling at Circus Circus. The sports book was small and did not have much of a selection of games on but it was okay. I ended up winning on the table games and on a few sporting events. They also had the midway with all the arcade games and carnival games. The kids enjoyed it and was a great spot to take them. I think I lost more money at the Midway than the whole weekend gambling in Reno. We did not stay at the hotel some this review is not about the hotel. Overall it was a good experience for us and I have nothing negative to say about Circus Circus.
starstarstarstarstar Mark O
Vonito
starstarstarstar Roberto Benitez
Adorei caminhar pelos corredores, jogar e divertir nos pubs.
starstarstarstarstar Graça Ferreira
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