I stayed at the Hyatt Regency Boston in May for a conference and I had a great experience here! The hotel itself is lovely, the location is excellent for access to downtown Boston (located right on Avenue de Lafayette), and the staff are so kind & accommodating! I would definitely stay here again if the opportunity arose.
starstarstarstarstar Kristen L. Matulis
Hyatt is commonly known for its quality of the rooms and services, but I was disappointed with my five-night stay at Hyatt Regency Boston. Last year I stayed at Hyatt Regency Boston Harbor, a beautiful facility with nice rooms and better services. Hyatt Regency Boston is an overpriced hotel that comes around $500 per night and includes a room rate of $455 per night and an undisclosed $30 per night as destination fees. None of the amenities included in it are worth using. Also, a cup of brewed coffee (which was cold) downstairs was charged at $6 (Not Starbucks). AC was not working at night and complained multiple times still not able to resolve them. We also got assigned a handicapped room where the shower was so inconvenient.
starstar Varghese Pathisseril
Rooms are adequate, decent hot water pressure. In room internet is a bit slow. The location is convenient to many downtown destinations. Restaurant and bar are overpriced as expected but lots of really good options for food and drink nearby. Odd lobby arrangement in that you enter on the ground floor and must take an elevator up to the main lobby. I would stay here again.
starstarstarstar James H
Prime location for downtown Boston. Walking distance to Chinatown, Boston Common, and Freedom Trail. Easy access to public transit and a nearby grocery store was clutch for grabbing snacks and drinks. Room size is decent and staff was very informative on check in. Free clam chowder was a surprise bonus. Pool still closed due to COVID. I'd say the only thing I found annoying during my stay is that there are two elevators you need to take. One to get to the lobby and another to get to the rooms. Overall rooms are clean and maintained, however feel a bit dated and dark at the same time. Hotel attracts a number of flight attendants/pilots and conference goers. All in all location is what's best about this hotel. Right in the middle of all the action and plenty of options for food and attractions.
'Til next time, cheers!
starstarstarstar Francis Raymundo
Room is emmaculate and customer service is very polite and respectful
starstarstarstarstar Mark Dioguardi
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