Bathrooms were great! Some staff was marvelous & others were not. Some were more than happy to assist with recommendations & others acted as if I were annoying them. Parking fee is ridiculous ($55).
starstarstarstar Verified Hotel Guest
The staff and very helpful and friendly. The heated outdoor pool was a treat and the executive lounge with breakfast and desserts in the evening was such a great addition. We loved the on site Brazilian restaurant.
starstarstarstarstar Verified Hotel Guest
I was going to check my bag at the hotel and go roam around NO until check-in. They asked if I minded checking in right then since my room was available and they were expecting a big New Year's crowd. AC system wasn't cooling well, but as soon as I notified front desk, they sent someone and the issue was repaired in a few minutes. No other issues for the remainder of my 2 day stay.
starstarstarstarstar James
Our room was contemporary and stylish with beautiful decor - very luxurious.
starstarstarstarstar Tanya
I like everythin is close to what i needs Nothing
starstarstarstarstar Arnulfo
The hotel staff were all absolutely amazing!! So friendly and helpful!! The location was great! We would definitely stay again! No
starstarstarstarstar Nicole
Location was perfect The rooms AC did not stay cool enough
starstarstarstarstar Lisa
Great location for Mardi Gras. Conference room area smelled moldy. Hotel charged my credit card for something 2 weeks after checking out without notifying me of the charges or the reason for the charge. Difficulty getting receipt. Room construction / remodel quality is poor.
starstarstarstar Verified Hotel Guest
The people that worked there were very helpful The parking
starstarstarstarstar Linda
The attention that was recieved by all of the staff
starstarstarstarstar Douglas
Great location. Nice room and solid service. Expected a nicer bar / restaurant for a JW in NOLA. Move it out of the hallway
starstarstarstarstar Erik
The beds are so comfortable. The shower was beautiful and house keeping was friendly. Just the hammering upstairs.
starstarstarstarstar Joyce
$-- per night is outrageous.
starstarstarstarstar Jeremy
They do all the little things to make the stay a great experience. Location was great. Liked everything
starstarstarstarstar Verified Hotel Guest
Very comfortable room and great location.
starstarstarstarstar Thomas
Staff highly friendly and helpful Room had barely any hangers. Maintenance had to fix a/c. Both issues resolved quickly but can't give them 10's across the board
starstarstarstarstar Verified Hotel Guest
Great Location and up-to-date room. Was informed not to drink water, ice or brush teeth with water at 11:00 a.m. after we already drank the water, ice and brushed teeth. Due to a city "Boil Only" warning. Other than that, out stay was good.
starstarstarstarstar Verified Hotel Guest
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