Heated pool $23 Fee for parking I receive free at other hotels
starstarstar Verified Hotel Guest
Nice location, opening pool, polite staff, being clean and staff avaibility Closing hut tub ( reasonable) but could be open with limitation for 2-3 person 2-no balcony
starstarstarstarstar Mahoud
Beautiful grounds, however i paid extra for a room with a garden view and they tried to stick me by the pool, when I mentioned it, they proceeded to try and give me the view I paid for. However ot was not worth the extra money. I was charged an outrageous 40 resort fee or parking fee every single day, for what I'm not sure but I was not told about it being a daily charge and would never have stayed that long had Iknown.
starstarstar Bridgette
The view from our room was amazing was like being at a tropical island. I loved a¢Â¤a¯Â¸Â the view. Would definitely stay there again The hotel was a 10. And the staff was amazing. But $23.00 a day for parking as a guest was a shocker but it was still nice.
starstarstarstarstar Verified Hotel Guest
Location Unable to check in earlier than 3:00 and we saw parking lot was practically empty
starstarstarstar Verified Hotel Guest
The staff was absolutely lovely, pretty much everyone at the front desk that I encountered was super helpful and sweet, the ladies and men who clean the rooms or brought us cups and what not were also super duper friendly and sweet. I felt very welcomed. There's not much to complain about, breakfast was great, workers were great, I know it's out of hotel staffs ability but I was not aware that we couldn't get our room cleaned while we were out, but no big deal!
starstarstarstarstar Gabrielle
We liked the location & garden, nice touch very relaxing. Parking should be free for Hotel guests.
starstarstarstar Verified Hotel Guest
the first room that I was given, didn't meet my expectations. It was adjacent to laundry room and housecleaning supply room. I called front desk and they were very nice and moved me immediately to a more satisfactory room. There was a lot of Monday morning noise--who uses a blower at pre-dawn hours?? I guess they do!! Really strange and loud noises to wake up to!!!
starstarstarstar Jeannie
Rooms are extremely clean, and They have a heated Pool. The rooms do not have patios. Jacuzzi was closed due to COVID-19, but that's not their fault, I'd love if I had the chance to try it.
starstarstarstarstar Verified Hotel Guest
Location was good. Room was clean Pricey, didn't clean room daily.
starstarstarstar Janett
Location Expensive parking fee. Pool was closed without any notices. Pool was our reason to stay here.
star Verified Hotel Guest
Very convenient to everything. Just letting staff know to tell everything to guests. I was not informed on $50 hold on room. When I called they told me it would be $1,400 yes $1,400 a night. A manager confirmed me that was ridiculous and wrong.
starstarstarstar Verified Hotel Guest
Clean room. Close to UCSD Extra $20 charge for parking on a lot. Noisy air conditioning. WiFi did not work.
starstar Verified Hotel Guest
The live music and food at the bar lounge Thin walls, door opening and closing noise
starstarstarstar Verified Hotel Guest
Location right off the freeway Too noisy, couldn't sleep well due to room being right where people come in and out of cars in parking lot. Also the parking fee for night was outrageous!!
starstarstar Verified Hotel Guest
Hands down the best customer service I have ever received at any hotel of any star level. It started with at the front desk and continued through every other employee we encountered. I will always stay here when we are in town.
starstarstarstarstar Verified Hotel Guest
great location. only had one issue and that was with the bartender, however to front dr esk was helpful and took care of our issue the wait time in the bar
starstarstarstarstar Verified Hotel Guest
Location It's nice that hotel can accommodate people with this abilities however the modifications that were made to the room were a bit awkward for people who are not disabled... The hotel is outdated! Drinks at bar were watered down too! Parking not include
starstarstar Jessica
The location is very good, very quiet.
starstarstarstarstar Verified Hotel Guest
Rooms, location, and price are good The front desk is always understaffed and the club lounge is not very nice.
starstarstar Robert
Great value, clean, ideal location in La Jolla.
starstarstarstarstar Juliana
Location and proximity to the freeway, but you don't hear any freeway noise, private in that respect. The beds and bedding are amazing and you will sleep like a dream. Pretty quiet in spite of our room being on the end near the door and ice maker. $20 parking fee that was not disclosed at the time of reservation in addition to taxes etc. The thermostat is not on the right wall and there's no instructions. The TV kept losing signal and the phone did not have instructions to call the front desk.
starstarstar Judith
The hotel was a great place to have a staycation... Bathroom configuration needs to be addressed. Door slammed into bathtub and was cramped.
starstarstarstarstar Edward
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