First the pros: I stayed at this hotel for 2 weeks for a work trip as it was within walking distance of my office. Check in was super easy and the staff at the front desk was very pleasant and helpful. Nice to have a digital room key from the Hilton app and you can also use an app to do laundry. Breakfast was okay. Cons: My room was right off Trimble so it was quite noisy. I woke up several nights to loud traffic and was also woken up by some construction noise before 8am on a Saturday morning from a crew right outside my bedroom window. So much for sleeping in but to be fair, not in Hilton’s control. The pool was also closed the entire time I was here. I wish I would have known that at the time of booking. I spent more time out of my room than in. However, while there over the weekend, I noticed my room was quite dirty. Lots of dust on surfaces, including the bedroom dresser, ceiling fan, walls, back of the bedroom door, etc. The cleaning staff comes every 5th day and did come the Monday after I arrived. Dust was still there when I got back to my room. The staff did not replace the almost empty toilet paper roll or leave any extra behind. I requested more from the front desk three times while away at work but it was never dropped off at my room. I eventually got it myself late one evening when I returned from a work dinner. I can live with all of that BUT the icing on the cake occurred late tonight as I packed up my suitcase to leave. I noticed something shiny out of the corner of my eye in the space between the bed and the nightstand. When I reached to grab it, to my disgust I realized it was an opened used condom wrapper! Sure as hell wasn’t mine! That means it had been there for the entire two weeks and the staff had at least TWO opportunities to get rid of it but left it behind. I’m so grossed out it now makes me wonder if they even changed the sheets before I arrived because I don’t see how you could miss that when putting a new fitted sheet on the bed. Will be talking with hotel staff first thing tomorrow morning and will not be returning.

starstar Kathleen Boyce